Halfords Mobile Expert Reviews 

22,120
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,251 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many reviewers found the pricing to be competitive and reasonable, often noting it was better than local alternatives. The booking process is generally described as easy and convenient, especially for mobile services. However, some customers experienced issues where technicians were unable to complete the work as expected or encountered unexpected charges. Additionally, a few people reported problems with the quality of the work, such as dashcams not functioning or new tyres causing vehicle issues.

What people talk about most

Service

Customers generally report positive experiences with the service, highlighting its convenience and... See more

Staff

Clients share positive opinions on staff, with many reviewers praising technicians for being friendly,... See more

Booking process

Customers consistently note ambiguous experiences with the booking process, with many praising its ease and... See more

Product

Consumers find product experiences to be ambiguous, with some reporting issues with incorrect tyre fittings,... See more

Price

People report positive experiences with price, often finding it competitive and reasonable compared to local... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking was very easy and the price was less than I had imagined it would be. The technician was on time, professional, friendly and very clear in his explanations of the problem, the solution and the... See more

Rated 5 out of 5 stars

I had a blowout on Sunday evening and managed to limp home. That evening I was able to book Halfords to come out on Tuesday to visit me at home and replace my wrecked tyre. Their price was (in compari... See more

Rated 5 out of 5 stars

Tyre fitting at home. Easy to book and came next day. Price was 50 cheaper than local tyre fitter! Halfords here 9am next day and fitted new tyre! Will use again especially if £50 cheaper than the... See more

Rated 5 out of 5 stars

First time using mobile tyre fitting from Halfords. Easy to book online, very competitive pricing ( in fact , Halfords offered the best all in price after an online search),good availability during bo... See more


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Car Service

About Halfords Mobile Expert

Written by the company

Halfords Mobile Expert is the efficient and convenient way to stay on the move. We cover 80% of the UK and our fully trained technicians can come to you at home or work, offering fitting on tyres, batteries, dash cams, tow bars and more. Head over to our website to view our full range of efficient mobile services.

We’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free or upgrade to premium membership and instantly gain access to exclusive offers and discounts.

Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(22,120)

1,176 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor After care

Had four new tyres, tyres great, technician great apart from they forgot to put all my plastic wheel nut covers back on, yes i noticed four weeks later as been on holiday and just got round to cleaning the car and alloys, Halfords customer service didn't want to know said they couldn't prove it was him, just dismissed me, nothing they could/would do, small part easily replaced but shouldn't be by me, he would have seen all 20 shiny gloss covers in his van but said/did nothing, we spent a lot of money with Halfords, can't believe they would lose good customers over such a small thing that was their fault, back to mobile Kwik Fit next time, will never use them again with that sort of after care customer service.

24 July 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

Thank you for leaving a review. I am sorry to hear about the issues you have faced regarding your tyre fitting. I have forwarded your feedback to the management team to ensure our services are improved. I am very sorry for the inconvenience caused.

Kind Regards
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Blowout swiftly repaired

I had a blowout on Sunday evening and managed to limp home. That evening I was able to book Halfords to come out on Tuesday to visit me at home and replace my wrecked tyre. Their price was (in comparison) reasonable, and on the day, the technician was friendly and professional. Overall, I have been very pleased.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Top Drawer Service!

A slick booking process giving me the flexibility to select a suitable time.

The Service was top class. A complete professional service by a dedicated professional.

Would recommend, absolutely!

22 July 2026
Unprompted review
Rated 1 out of 5 stars

1-Star Review

1-Star Review

I had an extremely disappointing experience with Halfords. After having my tyres fitted and balanced, the wheel balancing was shockingly poor. The car still suffered from noticeable vibration, which should never happen after a professional tyre fitting.

To make matters worse, when I took the car to an independent garage to have the issue corrected, they discovered that one of the wheel bolts had been overtightened so badly that they couldn’t undo it without risking damage. This is completely unacceptable and suggests that proper torque procedures were not followed.

I ended up paying another garage to fix problems that Halfords should have got right the first time. I expected a professional service, but instead I was left with extra cost, inconvenience, and concerns about the quality of their workmanship.

I would not recommend Halfords based on my experience.

8 July 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our tyre fitting services. I have passed your feedback on to our management team to ensure our services are improved. I am very sorry for the inconvenience caused.

Kind Regards,
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Great

Great, courteous, well-priced and convenient trustworthy service.
I always use Halfords mobile fitting service.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Had 4 budget tyres fitted by the mobile fitter

Had 4 budget tyres fitted by the mobile fitter.
The tyres were excellent value for money.
The process of ordering the tyres and booking the fitting was easy.
The online 'job tracker' was very helpful. The fitter turned up on time and called ahead of time to let me know he was on his way. He completed the job efficiently and quickly. From start to finish the whole process was easy and there was no issues, would highly recommend.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Fair price. Great service

Marcus fitted a new battery to my car.
Service was performed quickly and fixed the issue with the car not starting.
Price was fair.

Booking was very easy and next day.

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Shockingly unreliable website

Used Halfords a lot recently and the work has been fine. In this instance I tried to make a booking, money was taken but I was left with no booking. It was a lengthy and stressful process to get my money back.

17 July 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am very sorry to hear about the issues you have faced with our services. I have passed your feedback on to the relevant people to ensure our services are improved.

Kind Regards
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Very easy to choose the right tyres and book a slot.
The system is great for updating you too.
Fitter rang me to update time of arrival.
Impressed with the fitter,sadly forgotten his name. He was very professional and quick.
No messing.Great service highly recommended.
Thank you Halfords

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Booking the slot was easy and straightforward with plenty of options available. Jay let us know when he was on his way. He was very polite and friendly and quickly set about installing our dash cam. He's done a lovely job and took the time to talk us through how it works as well.
Would totally recommend him and the home service.
Thank you.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was struggling with my car battery, no electricians were available to come over and replace it. I booked an appointment online and the technician came and did the job.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book online and professional service

Easy to book online and came to my home to replace tyre. Halfords tyre fitter was very helpful and polite. He rang to let me know he was on the way. It was also reassurring to know the tyre had a nail in the shoulder and could not have been repaired. I would highly recommend the service.

16 July 2026
Unprompted review

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