Horsforth Heating Solutions Ltd Reviews 

116
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We recently accidentally knocked off our external vent pipe to our brand new worcester bosch boiler, which meant we had no hot water. A late-night telephone message was responded to the next morning... See more

Company replied

Rated 5 out of 5 stars

Professional, fast and reliable. Wouldn't hesitate to use them again. Corey and Henry were great and even spoke to Yorkshire Water on my behalf to make sure they weren't fobbing me off!

Company replied

Rated 5 out of 5 stars

Excellent service through out. Ben arranged the survey, Tom, the owner, carried out a thorough survey leaving me with full confidence in his team. Cory led the installation and was a credit to the c... See more

Company replied

Rated 5 out of 5 stars

We've used Horsforth Heating solutions twice and wouldn't consider using anyone else. Every employee is professional and hardworking and they take pride in providing a great service at a fair price.... See more

Company replied

Company details

  1. Gas Installation Service
  2. Plumber

Information provided by various external sources

Horsforth Heating Solutions Ltd. offers central heating, gas services, general plumbing, boiler servicing and repairs throughout Leeds, and surrounding areas. The Company also offers affordable Gas safety inspections & Magnaclense flushing ...

Not just a number.

Written by the company

Customer service is of the upmost importance to us.
Over the past 8 years trading we have always aimed to provide the highest level of customer service and support to all of our customers new and existing. From the first point of contact to the last we aim to resolve all boiler, central heating or plumbing issues as quickly and as hassle free as possible. We are a very friendly efficient team and are always happy to help.

Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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4.9

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(116)

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Rated 5 out of 5 stars

A great team!

Very efficient, knowledgeable and helpful service. From initial visit to ascertain work needed and throughout installation process attendance was prompt, communication excellent and detailed, understandable, explanations given as required. I shall certainly be using Horsforth Heating Solutions again and have already recommended them to several friends.

26 May 2019
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much for your kind review Kathy

Rated 5 out of 5 stars

Fantastic experience with this team

The team at Horsforth Heating Solutions were all very professional, friendly and they finished the job to a high standard. We compared their price quote and what they were offering in terms of boilers and service, and they were the best choice on price and offer of products. We would highly recommend this team to install your boiler. We will use them in the future to replace some of our older radiators.

4 February 2019
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Hi Samantha,
So glad your happy with us.
Thank you.
Horsforth Heating Solutions.

Rated 5 out of 5 stars

Highly recommended & very professional

Brilliant from start to finish. Even the few issues we had along the way were all sorted quickly and efficiently. Very professional, lovely people to deal with. I would definitely recommend.

2 February 2019
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you so much for this.
Much appreciated.
Benjamin.

Rated 5 out of 5 stars

Professional and trustworthy

Professional, and excellent communication all round, would definitely use again and recommend.

28 November 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much for your kind review.

Rated 5 out of 5 stars

Horsforth Heating Solutions Ltd have…

Horsforth Heating Solutions Ltd have been excellent to deal with, from start to finish, from the assessment of the boiler situation, the quick response from the office to the fitting of our new boiler + clearing everything away. The staff have been helpful, polite + efficient. We would recommend this company to anyone.

18 October 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you so much for such an amazing review, much appreciated.
Benjamin.

Rated 5 out of 5 stars

Excellent Service

We recently used Horseforth Heating Solutions to carry out the annual service on our Worcester Bosch central heating boiler. This is the first time that we have used the firm and we are very pleased with our choice. They were thorough and professional, advice was freely offered, and they treated our home carefully while carrying out the service. We will certainly be going back to them for future servicing and any other work that we might need doing.
Alan Godfrey Barwick in Elmet 15/10/2018

15 October 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much Alan for your kind review.

Rated 5 out of 5 stars

Honest and reliable company

Honest and reliable company, feels well organised in all communications. Did the job with no fuss.

5 October 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much Andrew for your kind review.

Rated 5 out of 5 stars

An excellent company

I'm certainly glad that I chose Horsforth Heating Solutions to install a new boiler and hot water cylinder. From the initial survey to completion, I have no complaints whatsoever. Pete, Jack and Mick, who did the installation, were hardworking, polite and left no mess. I would certainly recommend this company to others

17 September 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Hi Jim, thanks so much for that awesome review.

Rated 5 out of 5 stars

Detailed assessment of heating…

Detailed assessment of heating requirements. Competitive pricing. Excellent after sales. Prompt response.
Highly recommended.

10 September 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you so much Nitish for the fantastic review, this is very much appreciated.

Rated 5 out of 5 stars

Excellent service from start to finish

My experience from start to finish from both the admin team on the phone and the heating engineer who came to carry out the works was fantastic. Thorough and honest with a genuine desire to resolve your problem.

6 September 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much for your kind review.

Rated 5 out of 5 stars

Keep up the good work!

Second time I’ve used them in two different properties. Would highly recommend for value and excellent service - had a new boiler installed yesterday which required some roof work to move the existing flue to make it compliant - it proved to be not that straight forward, but Pete and Jack didn’t let that deter them and came up with a solution - ended up taking them longer than planned but we really appreciated the extra effort. Well done guys and see you at maintenance time next year!!

25 August 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much for your kind review, we look forward to seeing for the service next year.

Rated 5 out of 5 stars

Job well done

Job well done, and great customer service. Kept us up to date when the engineer would arrive. Would recommend.

20 August 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much Phil.

Rated 5 out of 5 stars

First class professional service

First class professional service. Kept us informed and updated on engineer progress and central heating fault rectified within 24 hours of telephone call out. Office staff and engineer very polite and respectful will certainly use this company again and more than happy to recommend their services. Horsforth Heating Solutions are a rare find.

20 August 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much Mr Barber for taking the time to leave us a great review.

Rated 5 out of 5 stars

Very happy

Tom was really helpful and took his time when he came to look at what we would need. Very happy with the boiler we have had installed and the service that we've had from the company.

10 August 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much Mrs Ho

Rated 5 out of 5 stars

Very pleased with our new boiler…

Very pleased with our new boiler installation. Engineer completed the job ahead of schedule and we found the company very nice and very professional to deal with.

9 August 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much Mrs Gibson

Rated 5 out of 5 stars

Reliable and trustworthy company.

We have used Horsforth Heating Solutions on two occasions.
The first time was to install a new radiator in our lounge and
the second time was to repair and service our boiler. On both
occasions everything was explained before any work was
carried out.They arrived on time and were polite, friendly and
worked hard to get the job done. We would recommend this
company and would definitely use them again in the future.
Mr B Thompson
Horsforth

1 August 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much for your kind review.

Rated 5 out of 5 stars

Very reliable company

Very reliable company, easy to communicate with and work complete quickly and tidily. Would definitely use again.

12 July 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much for your review.

Rated 5 out of 5 stars

Highly recommend these guys

Highly recommend these guys. Tom (owner) came out to quote in person quickly after my initial enquiry. His knowledge and expertise was invaluable in choosing the right boiler and central heating system for our needs. Quotation was received quickly thereafter and the guys turned up on time on Day 1. They worked tirelessly to get everything done within the timeframe they'd initially suggested it would take. The quality of the workmanship is genuinely second to none and they've been quick to respond to some further queries I've had since completing the installation. Thanks Tom, Peter and team!

30 June 2018
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much for kind your review Ben.

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