The Devon Plumber Reviews 103

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Rich, the Devon Plumber, responded quickly to my voicemail and offered an appointment that week. He arrived promptly, and fitted the new kitchen taps quickly. I asked him to look at a stiff bathroom... See more

Rated 5 out of 5 stars

Richard came and fitted a new gas combi boiler, to replace the old one that was nearly 16 years old and beyond economical repair. As always, we received great communication and first class workmanship... See more

Rated 5 out of 5 stars

The Devon Plumber is simply the best. Richard was a real find. He has refitted both my bathrooms including new floors, walls, tiling, showers, toilets, basins and heating to a very high standard an... See more

Rated 5 out of 5 stars

Richard is a skilled tradesman. I have never met someone so thorough and detailed in his approach to give the best result possible. I cannot recommend Richard enough. He completed a bathroom overhaul... See more

Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Engineer
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

Hi I'm Richard and I am the Devon Plumber with 20 years of experience you can rely on me for all your plumbing, heating and gas needs, based in Ottery Saint Mary and covering a wide area on Devon. From new bathrooms to broken boilers, dripping taps or any plumbing and heating problem. I offer a fast and easy service for obtaining estimates, also offering 24hr emergency call out when you need it. Friendly service and tidy working, taking time to protect your home during any work. I specialise in complete bathroom, en-suite and cloakroom renovation work from start to finish supplying all the materials and removing all of the waste, knowing that Richard will be undertaking all of the work himself offering you a more personal experience. Under go new hot water and heating installations giving you the opportunity to draw on my experience to upgrade and modernise your homes system to save you money. I live in Ottery Saint Mary with my family and pride myself on a personal professional service, I understand the importance of communication with customers and keeping them in informed at all times. If you have any questions or enquiries please don't hesitate to contact me.


Contact info

4.9

Excellent

TrustScore 5 out of 5

103 reviews

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Rated 5 out of 5 stars

Fitted new bathroom

Richard fitted my new bathroom and did a fantastic job. His work is excellent and he goes to a lot of trouble to make sure that everything is done to a very high standard. I am really pleased with the finished bathroom and highly recommend Richard.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

1st Class Service

Richard has done a number of plumbing jobs for me and every time the quality of work has been excellent. The most recent job was the replacement of a cold water tank in my loft. This was done very efficiently and at a reasonable price. Communication with Richard is good and he always takes the time to explain how best to resolve any issues. I would definitely recommend Richard to anyone who is looking for a reliable plumber who provides a 1st class service.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful servce

Rich, the Devon Plumber, responded quickly to my voicemail and offered an appointment that week. He arrived promptly, and fitted the new kitchen taps quickly. I asked him to look at a stiff bathroom tap, and he gave me the option of a repair or to fit a new one. All done within an hour and a half and a very reasonable bill a few days after. I found Rich to be friendly, professional and really helpful, and would definitely recommend him and use him again.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We’ve had Richard do a few jobs now and each has been done in a wonderfully skilled fashion - toilet replacements, floor and wall tiling, and kitchen sink replacement. We won’t hesitate to use again.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Richard has come out a couple of times to us now and I think he’s brilliant. Excellent problem solver and finished both jobs quickly too. It’s hard to come by a good plumber but I can’t recommend highly enough.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

WC refit

Chose Richard on recommendation. On visiting to quote he gave very helpful advice and the work done to replace a very old toilet and install a basin from scratch was very professionally done. We’ll definitely be using him again.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Great results

Richard recently refitted our downstairs cloakroom etc . We were delighted with the results. He was very good at discussing layout of tiles etc and was great at tidying/cleaning up at the end of the day. Would definitely seek his help with any future projects'.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Richard

Highly recommend Richard. Communication was excellent before the works and quote was competitive. During the en-suite re-fit he was punctual, polite, respectful, conscientious, tidy and his excellent attention to detail resulted in a new en-suite that we’re delighted with. Would definitely use Richard’s services again for any future bathroom renovations.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Richard is a great guy

Richard is a great guy, punctual, polite and works very cleanly!
Richard was prompt in his replies and kept us up to date during the process of having to order parts etc.
Would always highly recommend him to anyone would needed a plumber.

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Great work again.

Richard came and fitted a new gas combi boiler, to replace the old one that was nearly 16 years old and beyond economical repair. As always, we received great communication and first class workmanship. Everything was completed without fuss and to a very good price. When finished, he cleaned up, showed me how to use the new controller and it's all working perfectly. Would highly recommend The Devon Plumber and will definitely use again.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Richard recently carried out our annual boiler service. He was prompt, efficient and also sorted out a pressure issue we had. I have no hesitation in recommending him

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Richard is 1st class

Richard is 1st class. His attention to detail is 2nd to none. He is clean, tidy and methodical in his work and just takes everything in his stride. He has just completed a revamp in a bathroom, cloakroom and ensuite, and the quality of his work is totally faultless. If I could give more than 5 stars I would. He is definitely one to highly recommend.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Richard is a gem, skilled, reliable and professional.

We couldn’t be more delighted with the work Richard has done for us. From start to finish, he has been a true professional, guiding us through every step of the process and recommending solutions tailored perfectly to our needs. His meticulous attention to detail is second to none, and it’s clear that he takes immense pride in his work.

Richard replaced our bath with a stunning new shower, completed the tiling and flooring to an impeccable standard, replaced our hot water tank, and even serviced our gas central heating. When he discovered that our ceiling wasn’t properly attached to the joists, he immediately brought it to our attention, offered a practical solution, and expertly replaced the ceiling. It was such a relief to have someone so knowledgeable and proactive on the job.

Richard works in a tidy, organized manner, always ensuring the space is clean and safe at the end of each day. His craftsmanship and dedication have left us thrilled with the finished product, which has transformed our space into something truly special.

We would recommend Richard without hesitation to anyone looking for a skilled, reliable, and thorough plumber. He’s an absolute gem!

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Professional, friendly and superb quality

Richard replaced our boiler, all pipe work and radiators… and then fitted a bathroom for us! Friendly, great communication about the job and a consummate professional. Richard minimised disruption and kept the house really tidy, despite knocking a wall down in the bathroom. His work is of the highest quality, and he pushes the definition of perfection. Thoroughly recommend him, and we will be using his services for our next renovation task.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

We would highly recommend Richard

We would highly recommend Richard. He fixed our heating after one of our radiators had fallen off the wall causing a leak. The leak was in an awkward place but he managed to fix it with no fuss. The price was very good and Richard is very trustworthy. I would definitely use him again in the future.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Professional and meticulous

Richard did a great job of revamping both my ensuite and the bathroom shower. We are really pleased with the result. Richard is clearly a perfectionist; he is professional, hard-working, punctual and has a friendly, calm manner. He didn't even mind my constantly barking spaniel. Thank you so much. We would recommend Richard without hesitation.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Super reliable and experienced

Rich is great, he’s super reliable and can fix anything. From leaky rads to full bathroom fittings and even building work, no job is too much. If you want a plumbing job done right you can’t do better. A great find and so good to know he’s local!

2 July 2024
Unprompted review

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