Horsforth Heating Solutions Ltd Reviews 

116
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We recently accidentally knocked off our external vent pipe to our brand new worcester bosch boiler, which meant we had no hot water. A late-night telephone message was responded to the next morning... See more

Company replied

Rated 5 out of 5 stars

Professional, fast and reliable. Wouldn't hesitate to use them again. Corey and Henry were great and even spoke to Yorkshire Water on my behalf to make sure they weren't fobbing me off!

Company replied

Rated 5 out of 5 stars

Excellent service through out. Ben arranged the survey, Tom, the owner, carried out a thorough survey leaving me with full confidence in his team. Cory led the installation and was a credit to the c... See more

Company replied

Rated 5 out of 5 stars

We've used Horsforth Heating solutions twice and wouldn't consider using anyone else. Every employee is professional and hardworking and they take pride in providing a great service at a fair price.... See more

Company replied

Company details

  1. Gas Installation Service
  2. Plumber

Information provided by various external sources

Horsforth Heating Solutions Ltd. offers central heating, gas services, general plumbing, boiler servicing and repairs throughout Leeds, and surrounding areas. The Company also offers affordable Gas safety inspections & Magnaclense flushing ...

Not just a number.

Written by the company

Customer service is of the upmost importance to us.
Over the past 8 years trading we have always aimed to provide the highest level of customer service and support to all of our customers new and existing. From the first point of contact to the last we aim to resolve all boiler, central heating or plumbing issues as quickly and as hassle free as possible. We are a very friendly efficient team and are always happy to help.

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4.9

Excellent

TrustScore 5 out of 5

116 reviews

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4.9

All reviews

(116)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

We recently accidentally knocked off…

We recently accidentally knocked off our external vent pipe to our brand new worcester bosch boiler, which meant we had no hot water.
A late-night telephone message was responded to the next morning, with the problem being fixed the very same day.
Ben in the office, Tom and the whole team were amazing. We were delighted. Thanks to all concerned.

11 September 2025
Unprompted review
Horsforth Heating Solutions Ltd logo

Reply from Horsforth Heating Solutions Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Professional

Professional, fast and reliable. Wouldn't hesitate to use them again. Corey and Henry were great and even spoke to Yorkshire Water on my behalf to make sure they weren't fobbing me off!

5 September 2025
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much

Rated 5 out of 5 stars

Excellent service through out

Excellent service through out. Ben arranged the survey, Tom, the owner, carried out a thorough survey leaving me with full confidence in his team. Cory led the installation and was a credit to the company. Henry did some very neat pipe work and was just as friendly and professional. An excellent service all round. I would highly recommend Horsforth Heating Services.

13 August 2025
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you for this kind review

Rated 5 out of 5 stars

Tom personally sorted the problem

After an initial hiccup with a cancellation, Tom called me personally, booked in and came to sort repair himself. Very happy with the service and would recommend. Thanks again Tom

19 November 2024
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much, we are happy to help

Rated 5 out of 5 stars

Highly recommend this Company

Highly recommend this Company. I have had boiler servicing and new valves fitted...very professional and reliable. I have now asked for a quote for a new radiator as I feel confident they will do a great job

9 October 2024
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much Glenys

Rated 5 out of 5 stars

10/10 from start to finish

From calling up to book, to the inspection with Mick, the service was absolutely seamless. Mick was super informative, really professional and worked quick!

2 September 2024
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much

Rated 5 out of 5 stars

Horsforth Heating supplies fitted our…

Horsforth Heating supplies fitted our new boiler and i must say they were efficient and excellent from start to finish. The job was completed in a day and the 2 lads worked in a tidy and respectful manner around me working from home. They ensured everything was clean before leaving. I cant recommend Horsforth Heating Solutions enough. Thank you

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Very successful boiler replacement

Corey and Frankie did a great job of replacing our old gas boiler. They arrived promptly and worked really hard in a tidy and professional manner. There were some complications/problems arising from our property design/set-up which they worked on and sorted very efficiently. Everything well checked and tested by them - with a clear briefing to us re the new boiler. Great work! Thank you.

11 June 2024
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much for the kind review, it was our pleasure

Rated 5 out of 5 stars

Excellent service

Excellent service, would highly recommend. Corey and Frankie were fantastic, and dealt with an unexpected problem quickly and professionally. Will definitely use again and look to them for future servicing. Thank you

22 March 2024
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much for taking the time to leave this kind review.

Rated 5 out of 5 stars

Beyond expectations

As soon as our boiler install was finished on Valentine's Day 2024 I emailed Tom at Horsforth Heating to tell him that those lads of his who did the work, Cory and Conor, are a tremendous credit to him. All work was done expertly, professionally and efficiently. Also the apprentices, were polite eager and did a good job hanging the rads and a first rate tidy up, and again, a great credit to Horsforth Heating.

I would recommend Horsforth Heating to anyone in a heartbeat. Cory suggested we need a gas fire service, which is overdue, and we will be booking one with them in the very near future, along with any other work we require.

14 February 2024
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much for this kind review

Rated 5 out of 5 stars

New boiler

Fast and efficient installation
Personable engineer and complete clean up
Even left me a bunch of flowers for using a local firm

29 January 2024
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much for the review

Rated 5 out of 5 stars

Professional and efficient service

We've used Horsforth Heating solutions twice and wouldn't consider using anyone else. Every employee is professional and hardworking and they take pride in providing a great service at a fair price.
They've just put a new boiler and 2 radiators in our house and they were extremely efficient, left everything clean and tidy and emailed the guarantee the same day (along with the bill which was as quoted - no hidden extras.)
Many thanks lads! Diane and Mick Goodrick

27 July 2023
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you for your kind review

Rated 5 out of 5 stars

We were very impressed with all persons in this company

We were very impressed with the initial survey, Tom gave a really great survey and came up with a solution that had clearly been beyond many other companies who had tried. His team, Ryan, Cory and Felix, arrived on the appointed day, on time and proceeded to do a superb job. they were professional, courteous and worked well as a team. The old boiler was removed from an internal wall and repositioned on the opposite external wall. All the pipework was rerouted and the new boiler installed, radiators cleaned out and system tested. The area was left clean and tidy. My wife and I can really recommend these guys - great job, thank you

15 May 2023
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much for taking the time to leave us this kind review

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Turned up on time, worked really hard. They were polite and cleaned up afterwards and did a fantastic job. I highly recommend this company.

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Horsforth Heating…

Highly recommend Horsforth Heating Solutions. They were recommended to us last year when we bought a house, so we used them for a gas inspection. Today, we needed to call them out urgently to fix a leaking water pipe issue in the bathroom. In both instances, they have been brilliant to deal with, for several reasons. They can be reached very quickly by phone. The service is extremely fast when needed - today for our emergency plumbing job, they were booked for this afternoon but the engineer arrived within half an hour of my initial call. We also know of other people with emergency issues, where they have responded within an hour or two. They charge reasonable prices and are completely up front - the experience as a customer is that they charge only what they need to, and they actually find ways to avoid over-charging. On the phone today, Ben indicated the likely cost, but also a "reasonable worst case scenario". Abolutely superb company to deal with - a rare find.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I recently had a new boiler fitted by Horsforth Heating Solutions. The whole process from initial survey, installation and aftercare was exceptional. The level of customer service was fantastic.

16 January 2023
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you very much for your lovely review

Rated 5 out of 5 stars

Amazing service - keeping their number handy!

Fantastic service and would highly recommend Horsforth Heating for any plumbing and boiler issues. Had a mystery leak in cupboard and couldn't see where it had come from, bit worried as cupboard also had fuse box in it, rang them up and Mick arrived same day, friendly and professional and knew his stuff, managed to locate source of leak under some floor boards upstairs, fixed it and went on his way, problem solved and very good price and service, also use for boiler servicing and always great service, many thanks!

20 January 2023
Unprompted review
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Reply from Horsforth Heating Solutions Ltd

Thank you for taking the time to leave us such a kind review

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