Avisfordparkhotel Reviews 3

I booked the hotel for an event at Goodwood, on a train back from Manchester the week before Goodwood I realized I'd booked the wrong dates. Booking.com wouldn't allow me to change the dates, disappointing as I found later on I could have done, but even with dodgy mobile phone service I managed to communicate directly with the hotel and on the hotels advise cancelled and rebooked after having confirmation that my first booking would be fully refunded. This never happened despite numerous requests, the first at the hotel reception and last on with booking.com, who are equally hopeless, I never received my refund. Quite possibly the last time I use either organization, even though as member of Goodwood the location of the hotel is ideal, I'm not prepared to be mugged over after being told I would get a refund and fobbed off by booking.com saying they would raise a refund request, they took my money.

Having stayed for the night
Can only describe the false facade of arriving @ the ambience of the fine setting
The room was very poor standard
Dirty stained carpet
Cobwebs hanging
Fire safety @ exit sign hanging in by 1 nail
No lock on bathroom
Heavily stained mattress
All walls dirty scuffed
Upon contacting the hotel
Reply was its a grade 2 listed building and is hard ti keep on top of
The carpet / mattress/ fire safety notice
Isnt grade 2
So basically management are not interested
Just money money money

From the creaking floors to the creaking service this hotel could do with more tlc. Cleaning in the rooms was sporadic. Burning hot dishes in self service. No lifts despite putting families with prams in the attic. They were not what they claimed to be