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77 Diamonds Reviews 

5,977
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the jewellery, highlighting the beauty of the rings and diamonds, and the outstanding craftsmanship. Many people are delighted with their purchases, noting that products often exceed expectations. The meticulous attention to detail in the creation of each piece is frequently appreciated, with many highlighting the high standard of the final product. Reviewers also frequently commend the excellent customer service and the helpful, knowledgeable staff who provide personalized support throughout the process. The overall service is described as professional, timely, and seamless, with many appreciating the clear communication and guidance received. Additionally, the beautiful and special packaging of the items consistently enhances the unboxing experience for customers.

What people talk about most

Product

People report positive experiences with product, often highlighting the exceptional craftsmanship and high... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, patience, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the exceptional dedication,... See more

Service

Customers consistently note positive experiences with service, describing it as exceptional, professional,... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our second time using 77Diamonds and we went back for the same reason we first chose them: quality jewellery, personal service, classy boutique and knowledgeable staff. On this occasion we were... See more

Rated 5 out of 5 stars

The engagement ring is beautiful! The princess cut diamond is stunning, the band and setting are perfect and it's phenomenal value for money - with the overall cost vs some other ring retailers. The t... See more

Rated 5 out of 5 stars

I ordered a replacement diamond for my engagement ring. The service was amazing. It took 2 weeks total. The stone is absolutely beautiful, im so happy with it. when the delivery came i was so impress... See more

Company replied

Rated 5 out of 5 stars

Had a very positive experience with Natacha and 77diamonds. We were concerned our wedding rings would not arrive on time but Natacha ensured they arrived to us promptly and safely. The rings are perfe... See more



Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer
  6. Jewelry Repair Service

Written by the company

We are a leading diamond e-tailor with the world’s largest selection of certificated diamonds. Taking our name from the year 1477 when the modern Western practice of giving engagement rings first arose, we are a new breed of jeweller specialising in engagement rings and diamond jewellery. Our passion for diamonds and jewellery spans more than 20 years, drawing on a heritage that goes back four generations.


Contact info


4.9

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(5,977)

1,564 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service ! And natacha made the process seemless even when I decided change the size of diamond , when the ring finally arrived it was everything and more
Thank you !

1 June 2026
Rated 5 out of 5 stars

The whole purchasing process on line…

The whole purchasing process on line was easy, Althea was extremely helpful in me buying my wife a surprise eternity ring. The diamonds are all certified and with good C's. Very pleased with it all.

30 May 2026
Rated 5 out of 5 stars

I personally thank Natasha very much…

I personally thank Natasha very much for her positive and prompt responsiveness.. I thought I couldn't make it on time but thanks to Natasha's alternative I will be able to propose on the planned day.
The ring is beautiful

1 June 2026
Unprompted review
Rated 5 out of 5 stars

The experience was seamless and the…

The experience was seamless and the support team was very quick to reply to my queries. The delivery was fast. The quality of the work is impeccable and seemingly indistinguishable from any top-tier high-street brand. Definitely recommend.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent custome service

Natacha delivered excellent customer service. She kept me up to date at each stage of the process and arranged delivery on the most suitable date for me. My ring is beautiful and I am delighted. Thank you.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Exactly as expected

The service was very attentive and the package arrived perfectly. The bracelet I bought (as a gift) was exactly as expected and shown on the website. Really beautiful piece of jewellery.

21 May 2026
Unprompted review

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