Utilink Consulting Limited Reviews 

979
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and highly knowledgeable, making interactions pleasant and stress-free. Many people highlight the exceptional service, noting its efficiency, clear communication, and the smooth process of managing utility accounts. Reviewers are particularly impressed with the significant savings achieved on energy and water bills, often securing excellent rates and competitive deals. Consumers appreciate the proactive approach in finding the best deals and the peace of mind provided by continuous support and clear explanations. The company's ability to simplify complex tasks, like switching suppliers or managing accounts, is frequently mentioned as a key benefit.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the significant... See more

Value for money

Customers report high satisfaction with the value for money, frequently highlighting significant savings on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shannon is a very friendly person who explains everything clearly and give me upmost confidence that she will get us the best deal she can. I would recommend this company to any charity struggling to... See more

Rated 5 out of 5 stars

Scott was extremely helpful from the very beginning, I have had other calls from other energy consultants and found them rude and very pushy. Scott took his time to explain everything and followed th... See more

Company replied

Rated 5 out of 5 stars

Dealing with Dayna at Utilink was like breath of fresh air! Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it als... See more

Company replied

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

979 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(979)

261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really first class professional…

Really first class professional service.You cant go wrong here I would highly reccomend.

6 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Excellent experience

Excellent experience, very straight forward. Would definitely recommend.

6 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Aaron,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Shannon approached my company about a…

Shannon approached my company about a month ago, and she managed to make the company savings, as well as securing a rate that we are very pleased with. I would recommend Shannon to any other business for saving costs and account management

6 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Deborah,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

I worked with Dean & David to secure…

I worked with Dean & David to secure more cost-effective energy contracts for our small social club and the experience was excellent from start to finish. They took the time to understand our usage, explained options and negotiated competitive rates on our behalf.
I found them very knowledgeable and very reliable and delivered real savings

6 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The team provided clear, practical guidance on areas where our business could improve and supported us throughout the entire process. I would highly recommend Utlink :)

6 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Jamie,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Very supportive and helpful

It has been so nice to speak to someone who has genuinely wanted to help, Leah has made my experience very stress free and has been so helpful, I would 100% recommend.

6 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Ethan,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Woow!

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully understand everything and make the right decision when you’re ready — not when they are.
We had the pleasure of working with Richard Wright and Sam Boyd, who were both amazing, very understanding, and highly professional. Our sister company is also using Utilink and can share even more great experiences.

2 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. Richard and Sam will be delighted with your feedback. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Great service

Great service, I was happy to finally have a conversation with someone so knowledgeable. I would highly recommend

6 August 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Lee made switching energy companies…

Lee made switching energy companies really easy and are saving me money. Would recommend

1 December 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Vickie,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding Service - Highly recommend Melissa

Melissa is absolutely brilliant. She’s so friendly, helpful, and takes care of everything from start to finish. She always manages to secure the best prices and makes the whole process completely stress free.

I’ve now signed two contracts through her, so I’m a returning customer — which says it all.
She was originally recommended to me, and I now happily recommend her to others. I wouldn’t use anyone else and will always go back to Melissa. Fantastic service all round.

Thank you 😊

6 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Lauren,

Thank you for taking the time to leave us a review we really appreciate it. Melissa has seen your review and is absolutely over the moon with your kind words!

If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Utilink - Melissa and her team are amazing!

I would highly recommend Melissa and her team at Utilink. She has secured significant savings for our school on both gas and electricity, making a real difference to our overall energy costs.

Melissa is a pleasure to work with—professional, friendly, and always willing to take the time to explain everything clearly. Her knowledge and attention to detail gave us complete confidence throughout the process.

If you’re looking for a company that can genuinely save you money while providing excellent, professional service, I strongly recommend Utilink.

4 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Cathy,

Thank you for taking the time to leave us a review we really appreciate it. Melissa will be delighted with you taking the time to leave us a review and include such kind words.

If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

The guys took care of everything for…

The guys took care of everything for us.
Hassle free transition.
Thanks guys

6 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Robert,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Amazing service

Once again Jade and Gavin have been absolutely amazing in saving our hospice money. So helpful, friendly and efficient!

5 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Cathy,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Water Contracts April 2026; Gas Contract April 2027

Always timely; key steps in the contract were always transparent; financial savings were achieved

4 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

A real personal service tailored to my exact requirements

David and Dean provided an exceptional service- going above and beyond their jobs to provide exactly the deals I was looking for.
Outstanding customer support!

23 January 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

A pleasure to deal with this company,i…

A pleasure to deal with this company,i was assisted by Dean Quinnin and Emily Laidler,who are both efficient, professional,knowledgable and personable.I would recommend Utilink consulting for anyone wishing to consolidate their utility services and save money

21 January 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Edward,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

I had the absolute pleasure of dealing with Dean and David

I had the absolute pleasure of dealing with Dean and David today cannot believe for so long I have been paying far more than I needed to. The timescale they have got me to transfer to my new supplier is amazing and for that I am grateful. Both fantastic lads and they could not have been anymore helpful than they were. Would recommend them to anyone that has a business account and could benefit from their knowledge.

13 January 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sharon,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Rated 5 out of 5 stars

Great service

8 January 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it, if you need anything else at all then please don't hesitate to contact us.

Rated 5 out of 5 stars

Adam and Mathew are just wonderful!

Adam and Mathew are just wonderful. Moving energy suppliers of a large school trust (15 schools) is a massive task! They have both been really helpful when queries have arisen, Adam has implemented a good system to log queries in an efficient way.
Thank you both! :)

15 December 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. We've really enjoyed working with you over this last year or so and look forward to working with you for many years to come :).

Rated 5 out of 5 stars

We found Utilink through a networking…

We found Utilink through a networking group. Everything was easy and straight forward was lovely to meet both Nick and Vicki who's experience made the process simple.

12 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

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