Shannon is a very friendly person who explains everything clearly and give me upmost confidence that she will get us the best deal she can. I would recommend this company to any charity struggling to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
First Floor, Waterside House,, SR5 2TZ, Sunderland, United Kingdom
- 03300540471
- info@utilinkconsulting.co.uk
- utilinkconsulting.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always quick to respond
Always quick to respond. Always very efficient.

Reply from Utilink Consulting Limited
Exceptional Support That Saved Us Money
Vicki Boynton recently saved our company from falling onto out-of-contract rates after a new gas contract had been incorrectly set up by another broker. Thanks to Vicki’s proactive approach, we were able to secure an even better deal than the one we had originally agreed. What could have been a costly and negative situation was turned into a positive and highly cost-effective outcome.

Reply from Utilink Consulting Limited
Excellent Service from Utilink Consulting Limited
I’ve recently worked with Utilink Consulting Limited to negotiate a new energy supply contract and arrange a meter installation, and the service has been first class from start to finish. Vicki has been especially brilliant—professional, proactive, and always on hand to answer questions and guide me through the process. She made what could have been a stressful task incredibly smooth and straightforward. Highly recommended!

Reply from Utilink Consulting Limited
Easy to work with
Dayna and the team have been excellent in identifying a recommended supplier and facilitating the transfer process. Their expert knowledge has also been invaluable in uncovering potential savings and ensuring we are charged correctly.

Reply from Utilink Consulting Limited
Very easy
Very easy, simple, work completed quickly and efficiently, no hassles or chasing required.

Reply from Utilink Consulting Limited
Excellent Service
For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps.
Then Utilink came into my life and I decided to give them a whirl.
What a revelation! They're efficient, friendly, always on the ball and - most importantly - have pretty much halved my energy bills. Even during the massive price hikes of a few years ago they looked after me with shorter contracts and forever on the lookout for the cheaper tariffs coming over the hill.
I am by nature deeply suspicious of energy brokers and their ilk, but in Utilink's case I really cannot recommend them highly enough.

Reply from Utilink Consulting Limited
Claire was very helpful and informative
Excellent communication, explained everything in detail keeping in consideration that English is not my first language, Claire was very helpful and informative regarding getting the best deal and will highly recommend

Reply from Utilink Consulting Limited
UCL made the transition incredibly…
UCL made the transition incredibly easy. My business energy deal was coming to an end in 2026 and UCL managed to secure a good deal. I would recommend UCL and would use the again in the future.Stephen was incredibly helpful and dealt with everything very professionally.

Reply from Utilink Consulting Limited
Brilliant service very friendly and…
Brilliant service very friendly and professional. Would definitely recommend 😊

Reply from Utilink Consulting Limited
Great service will use again very…
Great service will use again very helpful

Reply from Utilink Consulting Limited
Lukas was extremely helpful in getting…
Lukas was extremely helpful in getting our business a more competitive rate. He put us in touch with Josh who made sure the process went smoothly!

Reply from Utilink Consulting Limited
Melissa is very efficient
Melissa is very efficient, friendly and gets us good deals

Reply from Utilink Consulting Limited
Great Company
Stephen & his team have gone above and beyond to help us out & fix a good price for our business energy for the next few years. They make sure we are well informed before making any decisions. I highly recommend Utilink.

Reply from Utilink Consulting Limited
Jake was a breath of fresh air when it…
Jake was a breath of fresh air when it came to our discussion about energy costings and finding a new supplier. A task I had put off because of the stress that comes with it was made simple and came with a great saving to our school and a refund!
I highly recommend Jake to use for energy comparisons.

Reply from Utilink Consulting Limited
Very helpful
Helped me find the best electricity deal. Thank you Claire who was very helpful and professional. Would highly recommend.

Reply from Utilink Consulting Limited
Professional helpful service.
Great company and team to deal with.
Claire and Josh are always helpful and very knowledgeable regarding markets and the best actions to take at the time.

Reply from Utilink Consulting Limited
Gail at Utilink was a dream!
Gail at Utilink was a dream!
Switch over was made seamless and stress free.
Gail even went the extra mile with assisting me on some account discrepancies on migration.
Could not recommend the team enough!

Reply from Utilink Consulting Limited
Melissa has once again provided our…
Melissa has once again provided our school with a 5* service. Her quick responses, faultless customer service and great deals, make working with herself and Utilink, a real pleasure.
Thank you, Melissa.

Reply from Utilink Consulting Limited
Sam is great guy.
Sam is great guy.
The service received is second to none. Very helpful at explaining and replying to emails quickly.
I find the team are always there to help me whenever I need it.

Reply from Utilink Consulting Limited
Cheapest Deal
We looked across the market for the best price for electricity, Utilink Consulting came back with the best prices.

Reply from Utilink Consulting Limited
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







