Utilink Consulting Limited Reviews 

979
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and highly knowledgeable, making interactions pleasant and stress-free. Many people highlight the exceptional service, noting its efficiency, clear communication, and the smooth process of managing utility accounts. Reviewers are particularly impressed with the significant savings achieved on energy and water bills, often securing excellent rates and competitive deals. Consumers appreciate the proactive approach in finding the best deals and the peace of mind provided by continuous support and clear explanations. The company's ability to simplify complex tasks, like switching suppliers or managing accounts, is frequently mentioned as a key benefit.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the significant... See more

Value for money

Customers report high satisfaction with the value for money, frequently highlighting significant savings on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shannon is a very friendly person who explains everything clearly and give me upmost confidence that she will get us the best deal she can. I would recommend this company to any charity struggling to... See more

Rated 5 out of 5 stars

Scott was extremely helpful from the very beginning, I have had other calls from other energy consultants and found them rude and very pushy. Scott took his time to explain everything and followed th... See more

Company replied

Rated 5 out of 5 stars

Dealing with Dayna at Utilink was like breath of fresh air! Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it als... See more

Company replied

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

979 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(979)

261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always quick to respond

Always quick to respond. Always very efficient.

25 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Tracey,

Thanks for taking time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Exceptional Support That Saved Us Money

Vicki Boynton recently saved our company from falling onto out-of-contract rates after a new gas contract had been incorrectly set up by another broker. Thanks to Vicki’s proactive approach, we were able to secure an even better deal than the one we had originally agreed. What could have been a costly and negative situation was turned into a positive and highly cost-effective outcome.

3 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Phillip,

Thanks for taking the time to leave us a review, that's great to hear Vicki was so proactive and helped the business as much as she did. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent Service from Utilink Consulting Limited

I’ve recently worked with Utilink Consulting Limited to negotiate a new energy supply contract and arrange a meter installation, and the service has been first class from start to finish. Vicki has been especially brilliant—professional, proactive, and always on hand to answer questions and guide me through the process. She made what could have been a stressful task incredibly smooth and straightforward. Highly recommended!

4 December 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi David,

Thanks for taking the time to leave us a review we really appreciate it. Vicki will be delighted with the feedback and if you need anything else at all please don't hesitate to contact us.

Rated 5 out of 5 stars

Easy to work with

Dayna and the team have been excellent in identifying a recommended supplier and facilitating the transfer process. Their expert knowledge has also been invaluable in uncovering potential savings and ensuring we are charged correctly.

19 November 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Stephen,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Very easy

Very easy, simple, work completed quickly and efficiently, no hassles or chasing required.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Heather,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent Service

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps.

Then Utilink came into my life and I decided to give them a whirl.

What a revelation! They're efficient, friendly, always on the ball and - most importantly - have pretty much halved my energy bills. Even during the massive price hikes of a few years ago they looked after me with shorter contracts and forever on the lookout for the cheaper tariffs coming over the hill.

I am by nature deeply suspicious of energy brokers and their ilk, but in Utilink's case I really cannot recommend them highly enough.

1 December 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi John,

Wow thank you for taking the time to leave us such a detailed, personal and positive review. We're delighted we've helped as much as we have and would love to continue to help for years to come.

If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Claire was very helpful and informative

Excellent communication, explained everything in detail keeping in consideration that English is not my first language, Claire was very helpful and informative regarding getting the best deal and will highly recommend

20 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Fateh,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

UCL made the transition incredibly…

UCL made the transition incredibly easy. My business energy deal was coming to an end in 2026 and UCL managed to secure a good deal. I would recommend UCL and would use the again in the future.Stephen was incredibly helpful and dealt with everything very professionally.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Tabitha,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Brilliant service very friendly and…

Brilliant service very friendly and professional. Would definitely recommend 😊

28 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Deb,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great service will use again very…

Great service will use again very helpful

28 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Katie,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Lukas was extremely helpful in getting…

Lukas was extremely helpful in getting our business a more competitive rate. He put us in touch with Josh who made sure the process went smoothly!

28 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi John,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Melissa is very efficient

Melissa is very efficient, friendly and gets us good deals

24 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great Company

Stephen & his team have gone above and beyond to help us out & fix a good price for our business energy for the next few years. They make sure we are well informed before making any decisions. I highly recommend Utilink.

20 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Jake was a breath of fresh air when it…

Jake was a breath of fresh air when it came to our discussion about energy costings and finding a new supplier. A task I had put off because of the stress that comes with it was made simple and came with a great saving to our school and a refund!
I highly recommend Jake to use for energy comparisons.

28 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Laura,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Very helpful

Helped me find the best electricity deal. Thank you Claire who was very helpful and professional. Would highly recommend.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Dan,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Professional helpful service.

Great company and team to deal with.
Claire and Josh are always helpful and very knowledgeable regarding markets and the best actions to take at the time.

30 October 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sally,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Gail at Utilink was a dream!

Gail at Utilink was a dream!

Switch over was made seamless and stress free.
Gail even went the extra mile with assisting me on some account discrepancies on migration.
Could not recommend the team enough!

20 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Emma,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Melissa has once again provided our…

Melissa has once again provided our school with a 5* service. Her quick responses, faultless customer service and great deals, make working with herself and Utilink, a real pleasure.
Thank you, Melissa.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Sam is great guy.

Sam is great guy.

The service received is second to none. Very helpful at explaining and replying to emails quickly.

I find the team are always there to help me whenever I need it.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Debbie,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Cheapest Deal

We looked across the market for the best price for electricity, Utilink Consulting came back with the best prices.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Mark,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

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