Utilink Consulting Limited Reviews 

979
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and highly knowledgeable, making interactions pleasant and stress-free. Many people highlight the exceptional service, noting its efficiency, clear communication, and the smooth process of managing utility accounts. Reviewers are particularly impressed with the significant savings achieved on energy and water bills, often securing excellent rates and competitive deals. Consumers appreciate the proactive approach in finding the best deals and the peace of mind provided by continuous support and clear explanations. The company's ability to simplify complex tasks, like switching suppliers or managing accounts, is frequently mentioned as a key benefit.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the significant... See more

Value for money

Customers report high satisfaction with the value for money, frequently highlighting significant savings on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shannon is a very friendly person who explains everything clearly and give me upmost confidence that she will get us the best deal she can. I would recommend this company to any charity struggling to... See more

Rated 5 out of 5 stars

Scott was extremely helpful from the very beginning, I have had other calls from other energy consultants and found them rude and very pushy. Scott took his time to explain everything and followed th... See more

Company replied

Rated 5 out of 5 stars

Dealing with Dayna at Utilink was like breath of fresh air! Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it als... See more

Company replied

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

979 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(979)

261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service and friendly…

Great customer service and friendly staff.

9 April 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Ruaidhri,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Dean was friendly, attentive, and incredibly thorough, and he helped us secure a much better deal for our waste contract.

9 April 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great Service

Great Service, Lucy Magee was happy to go through all of needs and ensure we got the best deal possible. Always happy to take a call and very friendly

7 April 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Neil,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Thanks

Rated 5 out of 5 stars

New role support

I am very grateful for Utilink support over the past few weeks, they have been brilliant while I am settling in in my new Head role at BS3. Andrew and Dean are my expert consultants and they helped me with securing better contracts, and Adam checks in with me regularly and sends me updated offers. They are very helpful and especially very patient and explain what I don't understand or forget. So, definitely 10/10 and I highly recommend them.

19 March 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Alessia,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Helpful and Knowledgeable

Melissa was really helpful and knowledgeable in procuring new energy contracts for our school. It was good to have the personal touch and the whole process was very easy and smooth,

12 January 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Lorraine,

Thank you for taking the time to leave us a review we really appreciate it. Melissa will be over the moon with your feedback and if you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

I’ll admit I was a bit skeptical at…

I’ll admit I was a bit skeptical at first. Dealing with energy providers feels complicated or stressful more often than not, so I wasn’t sure what to expect going into the process.

However, my experience turned out to be excellent thanks to Jacob. From the beginning, he was professional, patient, and very reassuring. He took the time to clearly explain everything and made sure I understood each step, which immediately put my mind at ease.

What I appreciated most was how smoothly everything went. Jacob handled things efficiently and made the whole process feel straightforward and stress-free. I never felt rushed or left wondering what would happen next.

It’s rare to come away from a utility interaction feeling genuinely impressed, but this was one of those times. Thanks again to Jacob for the great service! It made a big difference.

13 March 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you so much for taking the time to leave us a review we really appreciate it. Jacob will be delighted with your feedback and we're equally as happy that you've had such a positive experience. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

I recently dealt with Cameron Mahan at…

I recently dealt with Cameron Mahan at Utilink Consulting and I couldn’t be more impressed with the level of customer service provided. Cameron was professional, approachable, and extremely knowledgeable throughout the entire process.

He took the time to clearly explain everything, answered all of my questions promptly, and made sure I fully understood each step. Nothing felt rushed, and I genuinely felt like my concerns were taken seriously.

Communication was excellent from start to finish, and Cameron followed up when promised, which really shows reliability and commitment to customers. It’s rare to receive such attentive and efficient service these days.

A real credit to Utilink Consulting — highly recommended.

26 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Niall,

Thank you for taking the time to leave us a review we really appreciate it. Cameron will be delighted with your kind words and we look forward to working with you for years to come. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Been in contact with Chloe for a while

Been in contact with Chloe for a while, always professional and helpful!

27 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Adam,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 4 out of 5 stars

Not to happy about meter changes and…

Not to happy about meter changes and being charged the daily charge for ateo mpans that are not attached to meters and now do not have a supply attached to them

27 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Peter,

Thank you for taking the time to leave us a review, we're going to take a look into what you've mentioned as soon as possible and one of the team will be in touch as soon as we know more to help you with your query.

Rated 5 out of 5 stars

Thank you Emily and Dean!

Once again Emily and Dean have helped me out. They've already sorted my gas and electricity for my company, they have now got me a great deal for my water. Thank you.

27 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Charlotte,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

5 star service

5 star service. They were professional and informative. I am very happy with the outcome of our call.

27 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Stacey,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great Customer Service

Efficient and friendly service from Sam and Dean - thanks!

25 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great experience

Great experience

27 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Adam,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Breath of fresh air!

I have had a really positive experience with this company. I got a really competitive deal on my gas and electric. No pushy sales tactics and everyone I have spoken to has been helpful, knowledgeable and friendly.

27 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Andrew,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

5 stars

They sorted my electricity earlier in the year then sorted out a really tricky over billing problem with my previous supplier. Brilliant firm.

27 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Very good staff

Very good staff, very knowledgeable and easy time talk to

27 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Joe,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Electricity renewal

We've been dealing with Vicky, she has been very helpful throughout the process, we would definitely recommend using Utilink to anyone looking to for a company to deal with their utilities.

23 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Mark,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Thanks

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish

23 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Bethany,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Praise for Dean Quinnin

Our business had been liaising with another energy broker that did not deliver! Dean Quinnin has been incredibly efficient throughout all correspondence. Emails and calls are received when promised. Information is explained thoroughly and presented clearly and he's been able to answer all questions in a manner that offers no room for ambiguity.
We are in a position where we feel confident that the utilities will be professionally managed, in our best interest, for the foreseeable future.

9 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. Dean will be delighted with your feedback and we're over the moon to hear that you've been really pleased with his service.

If you need anything else at all, please don't hesitate to contact us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look