Utilink Consulting Limited Reviews 

979
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and productive. The service is frequently described as outstanding, efficient, and stress-free, with excellent communication throughout the process. Many customers highlight significant savings and securing the best deals on utility contracts, often exceeding expectations. People appreciate the team's proactive and knowledgeable approach, as they clearly explain everything and guide customers through the process without pressure. This personalized support ensures a smooth, hassle-free experience, fostering long-term loyalty and confidence in professional utility management.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and professional... See more

Service

Customers consistently note positive experiences with service, highlighting its efficiency, professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, politeness, and... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the significant... See more

Value for money

Customers consistently report positive experiences with value for money, highlighting significant savings on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dealing with Dayna at Utilink was like breath of fresh air! Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it als... See more

Company replied

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied

Rated 5 out of 5 stars

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more

Company replied

Rated 5 out of 5 stars

Utilink made things very easy for us to change our electricity supplier. Shannon and Sam were great to deal with and very friendly but professional when speaking to them. Very good competitive rates... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

979 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(979)

261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company, friendly and efficient service

28 May 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D

Rated 5 out of 5 stars

Really helpful

Really helpful

28 May 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D

Rated 5 out of 5 stars

I would recommend using utilink for you…

I would recommend using utilink for you energy supply needs. They ensured I got a great deal for my electricity supply, they are also helping me with my water supply.

28 May 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D

Rated 5 out of 5 stars

5 ⭐️ customer service

5 ⭐️ customer service

Had an issue with my first bill, called Utilink and they had it sorted straight away. Account management service is second to none and it saved me spending ages on hold to our supplier. Excellent work again Utilink, very impressed!

26 May 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D

Rated 5 out of 5 stars

Great experience

Great experience, made it easy and I’d recommend.

28 May 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D

Rated 5 out of 5 stars

Very helpful when helping me transfer…

Very helpful when helping me transfer suppliers, made the task easy and stress free. Very professional and understanding.Top marks 5*

22 May 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D

Rated 5 out of 5 stars

The best there is ⭐️⭐️⭐️⭐️⭐️

We’ve used utilink consulting Ltd for serveral years and they always exceed our expectations. The best deals are with this company, and the staff are always professional and customer focussed. Highly and unreservedly recommended ⭐️⭐️⭐️⭐️⭐️

26 May 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D

Rated 5 out of 5 stars

Knowledgeable, helpful and delivered savings

Dealing with Dayna at Utilink was like breath of fresh air!
Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it also saved us £1,000's of pounds. Cannot recommend highly enough.

14 April 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D

Rated 5 out of 5 stars

Super helpful!

Switching energy providers is a daunting task but Dayna, Sam and Adam have made it easy to navigate. All information and necessary updates have been given so that it is easy to understand the process. Being able to talk to the same people every time is a huge advantage and as a customer gives you confidence knowing they are there to answer any questions that may arise.

21 May 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Kate,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks
Sam

Rated 5 out of 5 stars

Great Customer Service

I was contacted by Mina at Utilink to check if our company had CCL exemption in place and if we were currently in energy contracts. We have both CCL exemption covered and had recently renewed our energy contracts, so we didn't require Utilinks services. Having said that I felt the need to write a review as my phone experience with Mina was so good. She was so friendly and bubbly. Really personable and genuinely made a bad day good. If all Utilinks staff are as nice and pleasant to deal with as Mina, I'm sure their business will continue to thrive. It's so refreshing to talk to a sales person and find someone relatable, someone you can understand and someone that isn't overly pushy, it makes the whole experience much more pleasurable and makes you, the potential customer more likely to use the company in the future.

14 May 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. We're absolutely delighted to hear how your call with Mina left you feeling. This is a huge compliment to her and hopefully a true reflection of all the team at Utilink.

Thank you again for taking the time, if you need anything from us at all in the future please don't hesitate to contact us :).

Thanks

Rated 5 out of 5 stars

Waste Management

I was approached by Andrea Coulson from Utilink Consulting regarding reviewing and securing a better waste management contract for our business. Andrea was extremely helpful throughout the whole process — never pushy, always professional, and very patient with all of my requests for different quote options.

She worked hard to find the best solution for us and ultimately secured a new contract that will save us around £7,000 per year.

Excellent service from start to finish, and I would highly recommend Andrea and Utilink Consulting to any business looking to reduce costs and improve their waste management arrangements.

12 May 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. Wow what a saving Andrea was bale to make the business! We hope you're as delighted as we are with that :).

Aside from the financial saving it's fantastic to hear you were so happy with Andrea's service as well. If you need anything else at all, please don't hesitate to contact us.

Thanks

Rated 5 out of 5 stars

Great Service

Sam Boyd was my consultant. Got me great deals and gave great advice for both of my businesses.

Keeps in touch but not intrusively, just when there is something I need to know.
Jason

23 April 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Jason,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Sam Boyd is very polite and efficient

Sam Boyd is very polite and efficient . Nice to have
someone not reading from a script and actually waits and listens for a response

23 April 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Jenny,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us

Rated 5 out of 5 stars

Very efficient and prompt reliable…

Very efficient and prompt reliable service. Keeps in touch and if you have a query, they respond quickly.

21 April 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us

Rated 5 out of 5 stars

I spoke to Dylan Coomber to sort out my…

I spoke to Dylan Coomber to sort out my electric as was out of contract, within the hour all sorted and paperwork signed , also sorted out my water contract next day as out of contract with that also, very smooth sailing and a great person.

13 April 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Jeni,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us

Rated 4 out of 5 stars

Jade at Utilink has been great

Jade at Utilink has been great at helping us smoothly move over to another water billing company. In addition she has assisted me with a couple of queries. One was able to be resolved and the other is ongoing but advancing. Gavin has hopefully reduced our water costs by recommending an alternative water billing company. We have only just swapped so I will update when known but the charges are looking cheaper. Thank you

13 April 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Susan,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us

Rated 5 out of 5 stars

Utilink, Dylan is brilliant

Dylan Coomber is brilliant, always getting us the best deal on our utilities, always friendly and welcoming. even may i say, hand holding when needed. Highly recommended.

8 April 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us

Rated 5 out of 5 stars

Mitchell Simons has been a great help…

Mitchell Simons has been a great help to me over the past year, he made the process of reducing KVA and standing charge so simple.

i can't recommend him enough

Ian Raphel
Evolution Fasteners

8 April 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Ian,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Shannon was so helpful

Shannon was so helpful, approachable, and accessible. found our organisation affordable contracts for the future making it a lot easier on the admin side.

9 April 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Juhwan,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Had a great experience really helpful…

Had a great experience really helpful thanks

2 April 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Rebecca,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

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