The Secret Asia Reviews 172

TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

So originally I gave this company a 1 star review but upon speaking with the owner and realising once she knew about the problem with my order she did everything to try and rectify this for me. I h... See more

Company replied

Rated 5 out of 5 stars

Cora sent out a text to confirm if a next day delivery time slot was convenient a short while after I placed my order. My delivery was nicely bagged up and perfect. This is a fabulous local small co... See more

Company replied

Rated 5 out of 5 stars

Amazing company lovely staff and would highly recommend for anyone looking to find really good Korean/Japanese food! 😋 All super tasty and really glad I found them, they even do local delivery wh... See more

Rated 5 out of 5 stars

Very many positives from my experience. First is that finding pork belly has been very hard to find and they were able to provide it at a really good price whilst also being high quality. Secondly, de... See more

Company replied

Company details

  1. Asian Grocery Store
  2. Frozen Food Store
  3. Japanese Grocery Store
  4. Korean Grocery Store

Written by the company

Do you like cooking Asian food? We often miss the taste of Asian food and the biggest problem is finding the right ingredients to cook Asian dishes that taste like home. We bring inspiration from Korea, Japan, Taiwan, Hong Kong, Singapore, Malaysia, Thailand, Indonesia and China to here, to help you feel a touch of Asia in our very Secret Asian grocery store. We are committed to continually brining the latest authentic Asian groceries to you at a great value, both in our online shop and grocery shop. You can be rest assured you will receive top quality products at The Secret Asia, so talk with us about our products - we're happy to help you at our Asian Groceries Shop. Thanks in advance for supporting our small and family-run business.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

172 reviews

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Rated 5 out of 5 stars

They couldn’t have been more helpful

They couldn’t have been more helpful! Order was delayed due to the courier and this supplier sorted everything, kept in contact and still assisting me in obtaining a refund from the courier. One word springs to mind SUPERB!!

18 July 2023
Rated 5 out of 5 stars

Love shop and team!

Ordered and delivered on the same day, the team are very friendly, even had a nice chat with one of them (Cora), really sweet and offered help if needed! Thanks so much for my purchase you guys are super sweet

7 June 2023
Rated 5 out of 5 stars

EXCELLENT SERVICE

ordered same day and came same day. would rate 100000 stars if I could and will definitely shop there again🫶🏾🫶🏾🫶🏾

10 April 2023
Rated 4 out of 5 stars

Happy customer

Quick delivery and website was really easy to use. I had a substitution but was happy with what I got. I was happy they asked when delivering if I would like it instead of just doing it. Will be using them again and would recommend them.

13 January 2023
Rated 5 out of 5 stars

Amazing

Amazing, I got the hamper one it’s so cute and awesome snacks, something new to try definitely recommend will probably get it again

5 January 2023
Rated 4 out of 5 stars

Irs not clear when ordering what the…

Irs not clear when ordering what the timescales for delivery are but otherwise my issues were with the courier DPD who told me they'd deliver Wednesday, I heard nothing, Thursday to a DPD location but then said it was unsuitable at the end of the day, then Friday to say nothing again. I got a text on Sunday apologising saying my parcel was delayed so couldn't be delivered Sunday which was never given as an option and then it was eventually delivered Monday but nit kept safe, thankfully managed to collect before someone walked off with it.

6 September 2022

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