The Secret Asia Reviews 172

So happy to have found my favourite tea from Japan locally. Always quick delivery and fab customer service.

Great service. Delivery when they said it would be and communication was flawless

Great products delivered quickly with a smile

A great shop,full of fantastic ingredients and flavours.

Great communication and prompt delivery, fantastic service!

They couldn’t have been more helpful! Order was delayed due to the courier and this supplier sorted everything, kept in contact and still assisting me in obtaining a refund from the courier. One word springs to mind SUPERB!!

These guys are the best. Great products, good prices & lovely staff!

Great communication and quick delivery service. Sorted out a minor issue promptly. Would recommend.

Good clean packaging, efficient on-time deliveries.

Ordered and delivered on the same day, the team are very friendly, even had a nice chat with one of them (Cora), really sweet and offered help if needed! Thanks so much for my purchase you guys are super sweet

ordered same day and came same day. would rate 100000 stars if I could and will definitely shop there again🫶🏾🫶🏾🫶🏾

I love secret grocery! Amazing products and wonderful customer service! Thank you so much! :)

Quick delivery and website was really easy to use. I had a substitution but was happy with what I got. I was happy they asked when delivering if I would like it instead of just doing it. Will be using them again and would recommend them.

Amazing, I got the hamper one it’s so cute and awesome snacks, something new to try definitely recommend will probably get it again

Very helpful lady in shop helped me choose Japanese goodies.

Lovely shop and very fast delivery too! Thanks!

They had a great selection and were really quick and accommodating in their delivery service too!
Really friendly and fast response to questions regarding the order too.

Amazingly selection of products and super fast delivery!

Irs not clear when ordering what the timescales for delivery are but otherwise my issues were with the courier DPD who told me they'd deliver Wednesday, I heard nothing, Thursday to a DPD location but then said it was unsuitable at the end of the day, then Friday to say nothing again. I got a text on Sunday apologising saying my parcel was delayed so couldn't be delivered Sunday which was never given as an option and then it was eventually delivered Monday but nit kept safe, thankfully managed to collect before someone walked off with it.