So originally I gave this company a 1 star review but upon speaking with the owner and realising once she knew about the problem with my order she did everything to try and rectify this for me. I h... See more
Company replied
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Cora sent out a text to confirm if a next day delivery time slot was convenient a short while after I placed my order. My delivery was nicely bagged up and perfect. This is a fabulous local small co... See more
Company replied
Amazing company lovely staff and would highly recommend for anyone looking to find really good Korean/Japanese food! 😋 All super tasty and really glad I found them, they even do local delivery wh... See more
Very many positives from my experience. First is that finding pork belly has been very hard to find and they were able to provide it at a really good price whilst also being high quality. Secondly, de... See more
Company replied
Company details
Written by the company
Do you like cooking Asian food? We often miss the taste of Asian food and the biggest problem is finding the right ingredients to cook Asian dishes that taste like home. We bring inspiration from Korea, Japan, Taiwan, Hong Kong, Singapore, Malaysia, Thailand, Indonesia and China to here, to help you feel a touch of Asia in our very Secret Asian grocery store. We are committed to continually brining the latest authentic Asian groceries to you at a great value, both in our online shop and grocery shop. You can be rest assured you will receive top quality products at The Secret Asia, so talk with us about our products - we're happy to help you at our Asian Groceries Shop. Thanks in advance for supporting our small and family-run business.
Contact info
Aylesbury, United Kingdom
- info@thesecretasia.co.uk
- thesecretasia.co.uk
4.4
Excellent
172 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Communication is very good
Communication is very good
They replaced products that were out of stock with something similar with the same price and also gave me a free gift. Very nice service and good products.
12 June 2024
Excellent Service
Excellent products, excellent service.Faultless as always 😊The best buy is, it’s really quick.
28 May 2024
Great taste.Easy to order.
23 April 2024
Help keeping good business in town
Good price right products and what equally important is their service
26 April 2024
The food here was amazing when we…
The food here was amazing when we visited for my birthday
Would recommend for high quality and good service.
6 January 2024
Unprompted review
Amazing Store
Amazing company lovely staff and would highly recommend for anyone looking to find really good Korean/Japanese food! 😋
All super tasty and really glad I found them, they even do local delivery which has been amazing too, quick and well delivered.
23 February 2024
I have received a very good product
I have received a very good product , which I wanted!
Delivery was in time! what else can I say?! Thank you very much!
I'm going to order more different products from The Secret Asia shop. Best wishes,
NB
14 February 2024
Brilliant customer service
Brilliant customer service , fast delivery and products cheaper than other online oriental stores would definitely be a returning customer
11 January 2024
excellent and quick service
I was very pleased with the prompt delivery of my package and the careful packaging of the items inside. The quality and taste of the products were excellent. Thank you for providing such a wonderful experience!
11 January 2024
Fantastic
Fantastic shop with a great range of products. Staff are friendly, kind and respond to online messages quickly. All around wonderful shop well worth a visit/order.
18 December 2023
Great range to choose from fast…
Great range to choose from fast delivery and was kept informed through the order from start to delivery
27 November 2023
Great selection for Japanese and Korean…
Great selection for Japanese and Korean snack at an affordable price
11 November 2023
Always a pleasure
Always a pleasure. Great choice and customer service, both in store and on delivery.
1 November 2023
Order experience was mostly good
Order experience was mostly good, but one item was canceled by the shop and refunded after ordered so gave 3 stars. I was expecting to receive the item so it was little shame. Apart from that was great. Thanks.
27 October 2023
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