AA Car Care Reviews 

The mechanic was professional, polite and friendly too

The men that was sent to help service my car were clearly unprofessional, inconsiderate, and lazy mobile workshop engineers.
They lied to have done major service within few minutes, sat in their van chatting and whiling time. Unknown to them, I was watching every of their moves from the window.
I tried to stay with them, they insisted I leave, promising to ring me as soon as they were done!

I will definitely use AA services again & will get AA to put my car through it's mot Ian phoned on the of my major service & 15 minutes when he was on his way as per AA said when Ian Woods came he went through everything with me Ian is a credit to your company

Regards George Evans

Great experience all round.

Great service and price. Professional mechanic, turned up on time and completed the job. Will use the service again.

Excellent service. Very curtious gentleman

Had Dylan out to change brake pads on my bmw. Friendly happy chap, worked well. No issues at all. Would definitely recommend and would book again. 10 out of 10.
Booking was easy online and cheapest I could find too.

Text messages were not in line with service booked. Driver arrived then left saying he couldn’t see my car. I called him to come back. Job went well and left clean.

The booking process needs some work as they are not fulfilling the bookings therefore had to reschedule my initial booking I had.
On the actual day the mechanic came to do my repairs he was very polite and very thorough with his work. He explained what he was doing and how long it would take. Overall all the mechanic was exceptional but the booking wasn’t

The only down side was the wait from 8am to 11.50.
The mechanic was exceptional he carried out his duties with care & attention. He was so so helpful.
Josh needs to be paid double great guy the car is running well.

Mobile mechanic stated he did not have the tools to finish the job so only fitted one side brake disc and pads. Told me he had informed his office who would call me to organise completion. No call ever came and was charged for the job stating it was completed. So now have to find a garage to complete the job at extra cost. Very poor service

Excellent professional service, very polite and helpful technicians who completed work quickly and without mess

Booked for a pre 12 o'clock arrival, so I booked the morning off from work - nobody turned up until 215pm. Therefore, lost my whole working day waiting. No communication. Also, your team member did not have all the required kit on his van - for the driveway service - again booked as a driveway service.

Booked morning service before 1200;
Told he was coming at 0930.tried phoning all morning told slight delay.
Turned up at 14.30 no apologies what so ever

Would never use again or tell my friends to use them
The worse service ever

Good mecharnic

Brakes done at my home for a very reasonable price , turned up when they said and done the job professionally.

Great service good communication. Good value

It would have been 5 stars but when I booked the service I was told payment would not be taken until the service was completed,it was taken two days before.It didn't make any difference to me but some people are on a tight budget

Booked a Fault Finder service for £99 on Saturday after the engine fault light came on on my way to my daughter’s. Long journey hone next day and was worried about doing it without a diagnostic check first. I didn’t know any local garages so was very relieved I could book this service with the AA (especially as a breakdown customer). They were due to come out between 1-8pm. They phoned at 5pm to cancel because the mechanic had an emergency. So 3 hours before the time-slot expired their one mechanic had an emergency that would last at least 3 hours. Left me in the lurch completely because at that time I couldn’t book an alternative! The new slot was Tuesday so had to request the refund option. Extremely disappointed and now have to wait up to 24 days for a refund. Found a local garage service to come on Sunday luckily, only £60 and I didn’t have to pay them in advance. Would never try AA service again as can’t be relied on to keep bookings made and paid for in advance and in full.