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Switalskis Solicitors Reviews 2,711

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting that communication was outstanding and queries were resolved efficiently. However, some customers also noted occasional issues, such as slow initial progress or a lack of communication from their first assigned team, leading to delays. A few other people also felt that, at times, they were not adequately informed about the status of their case or changes in their assigned solicitor.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and reliability. Many... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently highlight excellent communication,... See more

Response time

Customers had positive experiences with response time. Many reviewers highlight that staff were always... See more

User experience

Users describe positive interactions with user experience. Many customers highlight the professionalism and... See more

Based on these reviews

Rated 5 out of 5 stars

Switalskis made our whole moving process as easy as possible. They were always happy to help and I never had to wait to talk to someone when I needed to. We had to deal with slow solicitors in our cha... See more

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Rated 5 out of 5 stars

Amazing from start to finish in helping us get over the line selling our property. Communication was outstanding throughout could not fault Lauren Metham and her team. Would highly recommend. Thankyou... See more

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Rated 5 out of 5 stars

Alex Edwards was very informative. He clearly stated what was required and what implications were to each action. He was positive in manner but gentle. He left nothing to doubt or confusion. He ste... See more

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Rated 5 out of 5 stars

Brilliant experience with Switalskis from start to finish, we sold our house & purchased a new build property via the part exchange scheme. The part exchange team at this firm were brilliant and a spe... See more

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Rated 2 out of 5 stars

The second team I worked with was good, but the first team was incredibly slow and over capacity. They would take two weeks to respond to any email and turned my straight forward first time house purc... See more

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Rated 4 out of 5 stars

Our experience was not ‘great’. Mainly down to the other sides solicitors constantly chucking spanner’s into the works. Our solicitors were extremely diligent. They could improve their client exper... See more

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Rated 5 out of 5 stars

Sarah Kent from the Wakefield office has dealt with the sale of my late mother’s property with kindness and efficiency .From start to finish she has made it a seamless process even when we hit problem... See more

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Rated 5 out of 5 stars

Huge thanks to Alistair McKinlay for the amazing service! He made our sale and purchase so much easier, even with a tight deadline. Everything was handled smoothly and stress-free. Really appreciate a... See more

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Rated 5 out of 5 stars

Catherine was amazing! We were first time buyers and obviously it can be quite a nerve-wracking thing to participate in but nothing was ever too much trouble and she answered our emails/questions prom... See more

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Rated 5 out of 5 stars

We purchased a property on 13th of February and had the feeling that the solicitors from Switalskis were very professional and did their job really quickly. We interacted with: Briony E., Jill H. , G... See more

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Rated 5 out of 5 stars

Super professionals, especially Mr. Ben Wilson, who showed great professionalism, patience and was very clear about the entire process we were involved in to buy a house. Thank you very much from the... See more

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Rated 5 out of 5 stars

Switalskis completed the sale and purchase of my move. They were superb from start to finish. Their quotation was clear, setting out from the start what I would be expected to pay. Filling in their... See more

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Rated 5 out of 5 stars

Had a great experience right from the very beginning all the way. The new build team provided all the support we needed and ensured we had a seamless experience. As first time buyers, we had almost no... See more

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Rated 5 out of 5 stars

Used Switalskis for our sale and purchase. Short chain so should’ve been a straightforward transaction however we soon learned nothing is straightforward when there are other people involved! Lindsa... See more

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Rated 5 out of 5 stars

Excellent customer service from start to finish. In particular , many thanks to Ben Wilson for always being available at the end of the phone to deal with our queries and thankyou for your wise couns... See more

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Rated 5 out of 5 stars

I can’t recommend Switalskis highly enough. Lindsay was responsive, proactive, and incredibly helpful from start to finish. Even when others in the chain were slow, she stayed one step ahead and ensur... See more

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Rated 5 out of 5 stars

I've used twice the help of Switalskis in Wakefield to buy and sell properties, within 2 years, and both experiences have been impecable. Even if I tried, I couldn't find any fault at all to their... See more

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Rated 5 out of 5 stars

We sold our home and bought a new build. Both Harriet for selling and Catherine for our purchase were exceptional in their dealings with all queries. They were excellent at responding to both E mai... See more

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Rated 5 out of 5 stars

Thankyou to Christie and Kat, we have just bought our second home and they were always great at responding to emails quickly, they explained everything in detail to us and made the process run smoothl... See more

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Rated 5 out of 5 stars

Sarah Kent handled the conveyancing for our recent property purchase, and we couldn't be happier. As buyers, we really appreciated her clear communication, especially when it came to the completion st... See more

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Rated 4 out of 5 stars

My experience with Switalskis had a very difficult start, but ultimately a positive ending thanks to the support of Johanna Caine. At the beginning of my case, progress was much slower than e... See more

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Rated 4 out of 5 stars

The process was smooth. For a first time buyer. They held my hands every step of the way.Maria was simple amazing. The best i have dealt with so far.

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Rated 1 out of 5 stars

I used Switalskis Solicitor, Rifat Shahid, for a family matter. Unfortunately, it was a big disappointment. She didn’t seem interested in my best interests and appeared to make the case easier for her... See more

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Rated 5 out of 5 stars

Paula was approachable friendly and professional. All our questions were answered expertly and quickly. We were. Informed what was happening every step of the way. The cost did not change overall a p... See more

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Rated 5 out of 5 stars

We instructed Alison Clifton and her team to sell our house and buy our new one. They were absolutely brilliant throughout keeping us informed about progress. A special shout out to Alison and Liz Ann... See more

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Rated 5 out of 5 stars

Very professional. Kept in regular contact throughout the sale of the property. Returned calls promptly and were reassuring during what can be a stressful time. Not over priced. Would highly recomm... See more

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Rated 5 out of 5 stars

I was involved with the solicitors Helena & Sarah for over 11 years as my medical negligence case was complicated. At times I wanted to give up as it was so tough but they kept me going. They employed... See more

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Rated 5 out of 5 stars

I’m really pleased that I’ve gone with Switalskis Solicitors as all the staff there have work so hard to get everything sorted for the property that I’ve recently bought. They are a very dedicated tea... See more

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Rated 5 out of 5 stars

I cannot recommend Sarah highly enough. From start to finish, she was completely on top of everything and consistently ahead of the game at every stage of the process. Communication was excellent!... See more

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Rated 5 out of 5 stars

Switalskis in Knaresborough have helped me with my Will and more recently they helped me purchase my new house. It wasn't a straight forward purchase, but Sarah from Switalskis was confident and... See more

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Rated 5 out of 5 stars

I chose Switalskis on a recommendation from Barretts Homes. The promise was that the service would be fast. My experience was even better than I expected. Although a few delays popped up due to... See more

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Rated 5 out of 5 stars

Thanks Sarah for all your hard work in this extremely stressful, and complicated, house move. All our deadlines were met on time. Every question, big or small, was answered in a reassuring and cheer... See more

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Rated 5 out of 5 stars

We used Sandra and Kelsey to help us sort out an issue when a will was contested. They gave great impartial advice and helped us with going to court when mediation failed. They were an enormous help d... See more

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Rated 5 out of 5 stars

I will highly recommend them.They were very professional,supportive and helpful and always very quick to response. They always kept me updated about situation. Thank you so much Gabrielle Richardson... See more

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Rated 5 out of 5 stars

Used this company several times for property sales, professional friendly service. Always dealt with Briony Ely who goes above & beyond to get the job done.

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Rated 1 out of 5 stars

Was told 6 to 8 weeks took over 16 weeks and was told that it had nearly completed at 8 which clearly wasn’t true had no communication other then when chased. One of the time we were told that we cou... See more

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Rated 5 out of 5 stars

Stefanie kohler and her team are excellent, profesional on every level at all times, Our house move was at times very stressfull but we trusted Stefanie 100%. Highly recommend Switalskis solicitors... See more

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Rated 5 out of 5 stars

Briony Eli was fantastic throughout the whole process, she was caring and very efficient. Briony was brilliant at communication and she responded to us so quickly which made the whole process less str... See more

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Rated 5 out of 5 stars

I have used Switalskis 3 times now in recent years for conveyancing services and they have been absolutely fantastic. Buying and selling houses is notoriously stressful, but Switalskis make the whole... See more

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Rated 5 out of 5 stars

Richard and the rest of the team progressed my sale and purchase very efficiently, were flexible when my purchaser changed how they were purchasing my house. Perfect level of communication and were f... See more

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Rated 5 out of 5 stars

Sarah and the team always look after us so well! Even with complications on our end, Switalskis provided us with the right amount of support to get our remortgage completed. Thank you.

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Rated 5 out of 5 stars

We had an incredibly positive experience buying our flat with the help of Ed Atkin and his team. We approached them with a very ambitious requirement: take us from offer acceptance to completion withi... See more

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Rated 5 out of 5 stars

Stef, Andy and the team were brilliant from start to finish with our house purchase and sale. Communication was prompt and clear, and any queries were resolved very efficiently. We can’t thank them en... See more

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Rated 5 out of 5 stars

Although we were selling my late mother’s house in Liverpool, I wanted to use a local solicitor instead of the suggested online recommendation. I found all my contacts at Switalskis, friendly and a... See more

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Rated 5 out of 5 stars

The Switalskis team in Leeds acted for the sale of our house. They were swift in preparing all the documentation and presenting it electronically for review and signing. Initially the internet signing... See more

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Rated 5 out of 5 stars

Lauren and the rest of her team couldn’t have been more happy to help and communicated professionally and openly throughout the whole process of selling our late father’s property. It turned what coul... See more

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Rated 5 out of 5 stars

Maria Watkins was really professional, very helpful in dealing with the purchase of my new home and kept me informed during the whole process. Also pro active in chasing up my buyers solicitors when... See more

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Rated 5 out of 5 stars

Most communication were over the email which is helpful as I work 5 days. Communication were timely and instructions well detailed and easy to understand. Quite responsive to questions and clarificat... See more

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Rated 5 out of 5 stars

Had a fantastic experience with this company. Being a cash buyer and already out of my previous property, Catherine got me into my new David Wilson home in 3 weeks. So very grateful :)

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Rated 5 out of 5 stars

All the team did a fantastic job job from start to finish. Very professional I Alison gave up her time to do face to face meetings at the office this was a great help

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Criminal Justice Attorney
  4. Divorce Lawyer
  5. Estate Planning Attorney
  6. Personal Injury Attorney

Written by the company

Switalskis is an award-winning legal firm providing personal, business, and claims services across a wide range of legal matters. When you need legal advice, support and representation, it's important to find the solicitor who is right for you. At Switalskis, we're proud of the legal services we offer and the solicitors who deliver them. Our solicitors are award-winning because they give their clients excellent service and clear, practical advice. By choosing us, you’ll get jargon-free legal advice tailored to get you the best outcome for your situation. If you’ve suffered because of someone else’s negligence, our claims solicitors can support you, whether it’s expertise in personal injury, clinical negligence or historic abuse. You'll be listened to and advised by an experienced professional who can take your claim forward and secure you the compensation you're owed. For businesses that need legal support, we approach our clients the same way an in-house legal team would. We work to understand your commercial objectives and provide the legal advice you need to achieve your goals. Whether you're about to start up or an SME looking to grow, we're here to help you. Our personal legal services cover everything from family law, conveyancing and wills to crime, mental health and the Court of Protection. Switalskis can help you tackle any personal legal issue because our services are tailored to your needs. Our teams are nationally recognised for their expertise, outstanding client care and going above and beyond. Whatever your need, we’re proud of our personal service, and we know you'll appreciate it too.


Contact info


4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great service from Switalski's

Great service from Richard and the staff at Switalski Solicitors. Great communication and support during our house sale and purchase.

6 March 2026
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Reply from Switalskis Solicitors

Thank you for your kind review, John.

Rated 5 out of 5 stars

Very good service

Very good service, would be happy to recommend to others.

27 February 2026
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Reply from Switalskis Solicitors

Thank you 🙏

Rated 5 out of 5 stars

Excellent service from Sarah - highly recommended!

Sarah Kent handled the conveyancing for our recent property purchase, and we couldn't be happier. As buyers, we really appreciated her clear communication, especially when it came to the completion statement and the final steps before exchanging contracts. She is very responsive to emails and made sure the mortgage drawdown and fund transfers were done securely and smoothly. Thank you, Sarah, for helping us get our new home!

5 March 2026
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Reply from Switalskis Solicitors

Thank you for your kind review, Ken. Sarah will be delighted.

Rated 5 out of 5 stars

Top quality service

The whole process of selling a house, as an executor, was made easy and hassle free due to the excellent service I received from the team. Communication was prompt and helpful, everyone I dealt with was friendly and professional and I felt very supported throughout.

26 February 2026
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Reply from Switalskis Solicitors

Great review, thank you, Rachel.

Rated 5 out of 5 stars

My solicitor was so helpful

My solicitor was so helpful, explained everything in layman's terms. Everything was sorted promptly and efficiently.
Very impressed.

25 February 2026
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Reply from Switalskis Solicitors

Thank you, Lynda 🙏

Rated 5 out of 5 stars

Switalskis were great

Switalskis were great. Fantastic communication from Christie and her team. Was a very smooth process. Thanks again!

6 February 2026
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Reply from Switalskis Solicitors

Thank you, Chloe 🙏

Rated 1 out of 5 stars

Poor Service and Lack of Support – Avoid Rifat Shahid (Bradford)

I used Switalskis Solicitor, Rifat Shahid, for a family matter. Unfortunately, it was a big disappointment. She didn’t seem interested in my best interests and appeared to make the case easier for herself. Now I have to live with the outcome. I would avoid using her services.

6 January 2026
Unprompted review
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Reply from Switalskis Solicitors

We are sorry that you feel this way. We take all feedback seriously and will consider your concerns carefully. Thank you for taking the time to post your views, the relevant department has been passed your comments to review.

Rated 1 out of 5 stars

No response and our solicitor retired halfway through without telling us

Was told 6 to 8 weeks took over 16 weeks and was told that it had nearly completed at 8 which clearly wasn’t true had no communication other then when chased. One of the time we were told that we couldn’t speak to our solicitor as she had retired and which we were also not notified about. We were then contacted over a month later telling that they didn’t calculate the funds correctly and we still owed them £100

8 September 2025
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Reply from Switalskis Solicitors

We are sorry that you feel this way. We take all feedback seriously and will consider your concerns carefully. Thank you for taking the time to post your views, the relevant department has been passed your comments to review.

Rated 5 out of 5 stars

responsiveness

We truly appreciate how promptly the staff get back to us and how responsive they are whether by email or phone. It makes everything so much smoother and easier.

27 February 2026
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Reply from Switalskis Solicitors

Great review, thank you 🙏

Rated 5 out of 5 stars

Prompt responses

An excellent experience. Very good pro-active communication with process developments. And quick to reply with clarifications to questions raised.
Many thanks!

27 February 2026
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Reply from Switalskis Solicitors

Thank you for your 5 stars, Mr Bryant.

Rated 5 out of 5 stars

Brilliant experience with Switalskis…

Brilliant experience with Switalskis from start to finish, we sold our house & purchased a new build property via the part exchange scheme. The part exchange team at this firm were brilliant and a special mention to Catherine in the Leeds branch who helped us along the way! Couldn’t fault them everything was very smooth for us. 10+

27 February 2026
Unprompted review
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Reply from Switalskis Solicitors

Thank you for your kind words, Christine.

Rated 5 out of 5 stars

Our solicitor

Our solicitor, Briony Ely, was amazing from start to finish, and made the purchase of our new home stress free. Briony was incredibly helpful during the process, and was always available on the phone if ever we had a question. We would 100% recommend both Briony and Switalskis Solicitors.

26 February 2026
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Reply from Switalskis Solicitors

Thank you for your wonderful review, Louis 🙏

Rated 5 out of 5 stars

Great service

Great service, this is the second time we have used Switalski’s services and it’s been excellent both times.

19 February 2026
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Reply from Switalskis Solicitors

Thank you for your kind 5 stars, Ben.

Rated 5 out of 5 stars

Purchasing a house with Switalskis Solicitors

We purchased a property on 13th of February and had the feeling that the solicitors from Switalskis were very professional and did their job really quickly. We interacted with: Briony E., Jill H. , Gulshan A. and Hannah M. Thank you again for all your efforts.

13 February 2026
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Reply from Switalskis Solicitors

Thank you for your kind 5 stars 🙏

Rated 5 out of 5 stars

Thank you Switalskis

I have gone through a particularly difficult, drawn-out and stressful divorce litigation case, during which the Switalskis Solicitors, especially Catherine Cain, Allan Layfield, and then latterly the barrister Mark Saunders, have been extremely supportive in both their attention to the details surrounding the case and towards me personally. The settlement of this case in my favour is due in no small part to the hard work, persistence and guidance of Catherine and Allan, and the experience and skill of presenting my case so forensically to the court by Mark. During this very stressful time you have supported me and ensured my voice was heard in court. I am immensely grateful to all of you.
King Regards, C.Thomas & Family

25 February 2026
Unprompted review
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Reply from Switalskis Solicitors

Thank you for your kind review. The family team really appreciates it.

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