Juno Reviews 2,412

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, professionalism, and helpfulness, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, often facilitated by an easy-to-use online dashboard that keeps them informed and confident throughout the process. However, some customers also noted a few issues. A small portion of people were dissatisfied with the service, mentioning that they were not clearly informed about limitations, such as a restricted lender panel, which impacted their options. Some reviewers also experienced delays and a lack of clear communication, despite emphasizing the importance of timely updates.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, responsiveness, and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

User experience

Users describe positive interactions with user experience, particularly praising the online dashboard. Many... See more

Response time

Customers consistently express satisfaction with response times. Many reviewers highlight the speedy... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing company, We were advised to use them via our mortgage advisor, although I was reluctant at first due to them being online it was the best decision we made. Buying our first home wasn't th... See more

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Rated 5 out of 5 stars

We were recommended Juno by our estate agent so went ahead. Our house sale coincided with the passing of our Mum, so we were dealing with a lot at the time. All of the advisors at Juno were polite, se... See more

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Rated 5 out of 5 stars

Juno were amazing from start to finish. Their online format makes the whole process so simple and efficient. Communication couldn’t have been better either, all emails and calls were answered except... See more

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Rated 5 out of 5 stars

As first-time buyers, my husband and I found the whole process quite nervous at the beginning, but Juno made everything much more manageable. One of the standout features was their online dashboar... See more

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Rated 5 out of 5 stars

Juno kept us up to date with everything they were working on and thier dashboard was user friendly allowing us to know what they needed from us at every stage. We were amazed at how quick they complet... See more

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Rated 5 out of 5 stars

Using Juno was the easiest experience. As a first home buyer I wasn't super what to except. i loved the use of the dashboard, made it easy to stay on top of what needed to be done and by when. Juno we... See more

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Rated 5 out of 5 stars

Previous solicitor experiences have left me mostly in the dark, having to reply to and wait for posted letters and struggle to speak to people involved with the case. With Juno you get the dashboard w... See more

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Rated 5 out of 5 stars

I would highly recommend the Juno team. I recently sold two properties, and Juno made both sales feel straightforward and hassle-free. Communication was excellent throughout, with regular updates... See more

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Rated 5 out of 5 stars

Really simple and helpful portal that made it clear exactly what you needed to do at each part of the process. You can see your progress along the journey and you get clear actions displayed at ev... See more

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Rated 5 out of 5 stars

We chose Juno as, due to circumstances, my wife & I found ourselves 275 miles apart during the sale of our house.Being able to complete the joint paperwork & e-sign it remotely, without having to visi... See more

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Rated 5 out of 5 stars

Our Estate Agent has recommended Juno for the sale of our house and they were brilliant. We loved the dashboard, very easy to use, we were getting updates with the progress of the sale regularly and... See more

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Rated 5 out of 5 stars

As first-time buyers, we were really impressed with Juno. They worked efficiently and kept the process moving without delays. Communication was clear and easy, and we always knew where things stood. T... See more

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Rated 5 out of 5 stars

We would recommend Juno to anyone selling a property. The process was made easy by their dashboard system which we could log into 24 hours per day to see if anything was required from us. Juno respond... See more

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Rated 5 out of 5 stars

I would absolutely recommend Juno. Everyone I dealt with was fantastic, and it’s genuinely some of the best customer service I’ve received in a very long time, if not ever. Communication was spot... See more

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Rated 5 out of 5 stars

We were first time buyers and found the whole process extremely easy with the help of Juno! We felt fully supported at each stage, and could easily keep track of progress through our dashboard too. I... See more

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Rated 5 out of 5 stars

Juno are very competent and professional, easy to get in touch all ways(phone dashboard and e mail) Helpful, and made the whole process of selling my house much easier, then I thought it would have... See more

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Rated 5 out of 5 stars

Fantastic service from start to finish. I was apprehensive about the online side of things but that was easy. We had regular updates and staff were always friendly and helpful. The price quoted was... See more

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Rated 5 out of 5 stars

Excellent service. Having access to the online dashboard throughout meant we always knew what was happening and anytime we had a question someone was in touch straight away. We will definitely use Jun... See more

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Rated 5 out of 5 stars

Juno use a dashboard app that made the whole process of selling my house much easier than I expected. They are constantly moving things forward and keeping you informed of each developement. I am ha... See more

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Rated 5 out of 5 stars

They made our house purchase so easy and stress-free (well, at least the conveyancing part of it!). Every other solicitor we had to deal with was chronically absent and slow. It was such a relief to h... See more

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Rated 5 out of 5 stars

The secure online portal made it easy to upload documents and answer questions at a time that was convinient to me. The team at Juno were available on the phone when i needed assustance. The exc... See more

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Rated 5 out of 5 stars

Moving is more difficult than I realised. Great solicitors! Thank you Juno and all the team. What a fantastic experience. The level of communication was outstanding. The Juno team were professio... See more

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Rated 5 out of 5 stars

Highly recommend Juno, very professional to deal with and at all times I was promptly kept up to date. Response to phone calls and emails was excellent. I would highly recommend Juno to anyone looking... See more

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Rated 5 out of 5 stars

Juno was professional from start to finish. Super responsive and very helpful with every inquiry. The portal was easy to use and simple to access. As this was our first time using juno we wasn't sure... See more

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Rated 5 out of 5 stars

I cannot recommend Juno enough. They completed our sale in 10 weeks! Their communication was sensational, and any worries we had or question, all we had to do was message them, and they got back to us... See more

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Rated 5 out of 5 stars

I would recommend Juno to anyone, they exceeded my expectations from start to finish. We had a complex sale and purchase to navigate but Juno made it seamless. The dashboard kept us up to date ste... See more

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Rated 5 out of 5 stars

Juno made the whole process so easy. The dashboard is brilliant and keeps you up to date with the progress made and what's is still left to be resolved. I would recommend Juno to anyone who wants a s... See more

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Rated 5 out of 5 stars

I was very impressed with Juno’s service. We had an online dashboard which we can check to see the progress of our case as well as a weekly update email, which I think were great features. The st... See more

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Rated 5 out of 5 stars

I was a little dubious about using an online conveyancer for my house move. However, I needn’t have worried as Juno were super efficient and helped my sale/purchase run without any issue. I wouldn’... See more

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Rated 5 out of 5 stars

Fantastic Very efficient, responsive and thorough throughout house sale process. Made it as painless as possible and actively chased up queries and responses to reduce stresses for all parties. C... See more

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Rated 5 out of 5 stars

From the moment we engaged Juno to carry out the conveyancing for the purchase of our new home, we were able to access our dedicated portal to see what stage we were at. Whenever there was new inform... See more

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Rated 5 out of 5 stars

Excellent service throughout the journey, for buying of my dream home and selling of my bungalow. Could not fault Juno in any aspect of the service they provided. From customer care to general support... See more

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Rated 5 out of 5 stars

Having not sold or bought property for 37 years, so much has changed. I wasn't keen on the app at first and the chat feature as I like to speak to a person but I must say it worked really well. Th... See more

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Rated 5 out of 5 stars

Juno kept me fully informed both verbally ,and through their dashboard, throughout the process. Their staff were very efficient , courteous and responsive. I would recommend them highly

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Rated 5 out of 5 stars

Every few days we received an update and if there was a query as I am not brilliant on e mails etc. every member of the team were extremely helpful and explained how the issues could be resolved I wa... See more

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Rated 5 out of 5 stars

As first-time buyers, we had a great experience with our solicitors. They were professional, approachable, and kept us well informed throughout the entire process. They explained everything clear... See more

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Rated 5 out of 5 stars

Easy and straight forward using the personalised dashboard. I was able to speak with someone from Juno almost instantly through the chat system or via the telephone. A very stress free system that ena... See more

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Rated 5 out of 5 stars

This is the 21st century way to do conveyancing! Regular updates and information available at any time on your dashboard, all documents signed and witnessed electronically and an overall speedy and ea... See more

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Rated 5 out of 5 stars

Very friendly and professional, they made me feel at ease throughout the process of selling my house. Whenever there was an update I could access my online account, but if I had a query I had a helpf... See more

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Rated 5 out of 5 stars

Always updated me regularly either on my portal or by phone. Always quick to answer my calls. Always polite & friendly. I think their fee was reasonable too. Would definitely recommend to a friend.

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Rated 5 out of 5 stars

Juno property solicitors were totally amazing from the first call to the last .totally on the case .with a dashboard I could log onto .and didn't have to leave my house .I managed it all online. Which... See more

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Rated 5 out of 5 stars

Selling a house can be quite a stressful process, but my experience with this firm was very positive from start to finish. One of the things I liked most was their online dashboard. It was easy... See more

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Rated 5 out of 5 stars

We had a fantastic experience with Juno Property Lawyers. Although they are online and phone-based in London, the service felt personal, responsive, and highly professional throughout. From the... See more

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Rated 5 out of 5 stars

Juno Legal are a perfectly structured business. The personnel, assistants, advisers, management, associates, etc.. in all the departments are very professional with maximum experience, knowledge... See more

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Rated 5 out of 5 stars

Tenacious and efficient. They do exactly what a solicitor should do - harass every party (including us) to get done what they need to. Shame the UK house buying process is completely and utterly br... See more

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Rated 5 out of 5 stars

Juno have been nothing short of fantastic and I would highly recommend them to anyone buying or selling. From the comprehensive and user friendly dashboard, to their knowledgeable, approachable and fr... See more

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Rated 1 out of 5 stars

Recommended by a friend great reviews requested an instant quote and got this response: “We’re not able to take on your case” very disappointed. I will not be recommending this company

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Rated 5 out of 5 stars

They kept me updated via their dashboard. If I needed to speak to anyone it was never a problem. I also used web chat and would get a reply within minutes. This has been my best experience with cons... See more

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Rated 5 out of 5 stars

Friendly and helpful throughout the whole process. Any problems were dealt with promptly and efficiently via dashboard, email or phone. The Juno team were supportive and professional definitely rec... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm
  3. Lawyer
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Conveyancing that’s simpler, clearer and faster.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very professional

Very professional, always timely and great communication

16 April 2026
Juno logo

Reply from Juno

Hello Graeme,
Thank you for your 5* review.
Taking great care in the way we handle your case is important to us at Juno so your comments about time, communication and professionalism means a lot.
Best wishes,
Susan

Rated 5 out of 5 stars

Excellent Very happy with the service the most…

Very happy with the service the most stressless property sell I’ve experienced very satisfied with the service

16 April 2026
Juno logo

Reply from Juno

Hello Joseph,
If you're happy, we're happy and delighted yourJuno experience was stress free.
Thank you for leaving a review
Best wishes,
Susan

Rated 5 out of 5 stars

Property sale

Very easy to follow procedure , kept well informed on every step of the sale of my property , would have no hesitation in using juno again or recommending them to others .

2 April 2026
Juno logo

Reply from Juno

Hello Ian,
Thank you, we really appreciate your recommendation and look forward to working with you again when the time comes.
Best wishes,
Susan

Rated 5 out of 5 stars

Great experience - organised, communicative and proactive

We had a great experience working with Juno. They were proactive, organised and communicative, which is not always easy to find when working with solicitors buying/selling a house. The dashboard updates were invaluable, giving us clear visibility on when our case was last worked on and what was needed from us next. Would definitely recommend Juno!

1 April 2026
Juno logo

Reply from Juno

Hello valued customer,
Thank you, that's a greatrecommendation.
Our Development team were pleased you enjoyed our technology and that, together with your personal team contact, it worked well for you.
Best wishes,
Susan

Rated 5 out of 5 stars

First time buyers

First time buyers and the dashboard made the whole experience super clear and easy. Everything was handled by Juno in a timely manner and they answered alllll of our first time buyer questions (there were a lot) - couldn't recommend enough!!

15 April 2026
Juno logo

Reply from Juno

Hello Amber,
Another great recommendation - thank you, we do appreciate your feedback.
We know that buying your first home can be a daunting prospect, Juno was set up to make it much simpler and easier to understand. I'm so glad we were able to make it clear for you.
Best wishes,
Susan

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Juno during my property purchase. Their customer service was friendly and professional throughout the process.

They were always easy to contact and responded quickly to any questions I had, which made everything much less stressful. I felt well-supported at every stage.

I would definitely recommend Juno to anyone looking for a reliable and efficient solicitor.

27 March 2026
Juno logo

Reply from Juno

Hello M,
We're delighted to hear you had a great Juno experience and felt supported throughout.
Your review and recommendation means a lot us us - thank you!
Best wishes,
Susan

Rated 5 out of 5 stars

The dashboard was very useful and the…

The dashboard was very useful and the team was quick to sort out any questions

8 April 2026
Juno logo

Reply from Juno

Hello, thank you for the 5* review.
Glad to hear the dashboard worked well for you and that the team was on hand to answer any queries quickly. Wishing you all the best.
Best wishes,
Laolu

Rated 5 out of 5 stars

Very quick and precise very thorough…

Very quick and precise very thorough and friendly

15 April 2026
Juno logo

Reply from Juno

Thank you for taking the time to leave a review, we really appreciate it. It's great to hear the process felt efficient, detailed, and warm from start to finish.
All the very best from the team.
Best wishes,
Laolu

Rated 5 out of 5 stars

Great experience with Juno

Great experience with Juno. From sale to completion took six week so was super impressed with the timeframe! Would definitely recommend!

15 April 2026
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Reply from Juno

Hello Christopher, thank you for the 5* review.
Six weeks from sale to completion is a fantastic turnaround, and we're delighted everything ran so smoothly for you. Thanks also for the recommendation, it really does mean a lot. Wishing you all the best in your next chapter.
Best wishes,
Laolu

Rated 5 out of 5 stars

Super helpful

Super helpful, communicated about any updates on a regular basis so knew what was happening. Would recommend to a friend.

8 April 2026
Juno logo

Reply from Juno

Thank you for taking the time to leave a review.
We are really pleased you found the team helpful and that the regular updates kept you informed throughout. It means a lot that you would recommend us.
We hope you are enjoying your new home.
Best wishes,
Laolu

Rated 5 out of 5 stars

Easy and efficient

Easy and efficient

7 April 2026
Juno logo

Reply from Juno

Hello Richard, thank you for the review.
We are glad the process was smooth for you. We hope all is going well.
Best wishes,
Laolu

Rated 5 out of 5 stars

great comms throughout via all channels…

great comms throughout via all channels - online dashboard and in person by phone. Everything felt super efficient and all notifications were very prompt so I had the full picture at any time of the process.

27 March 2026
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Reply from Juno

Hello Hilary, thank you for the 5* review.
We are really pleased the communication worked well for you across all channels. Keeping clients informed at every stage is something we take seriously, so it is great to know you always felt we kept you updated.
We hope you are settling in well.
Best wishes,
Laolu

Rated 5 out of 5 stars

Best solicitors around!

Juno was amazing with us, definitely worth the money. As first time buyers we were clueless as to the whole house buying process but with Juno they made it more easier. I loved being able to check the online portal to see what else had been ticked off our list. If we had any questions they answered them helpfully all the staff were professional and helped reassure us. I can’t name certain staff as we literally had loads of people speak to us, however everyone was so lovely!
We were a tad nervous at first seeing that we had to pay up front however it worked in our favour they worked hard and fast to get everything we needed sorted.
Couldn’t recommend Juno enough! Definitely best solicitors around will definitely use them again if needed! Can’t thank them enough for everything!

14 April 2026
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Reply from Juno

Hello Abbie, thank you for leaving such a lovely review.

As first time buyers it is completely natural to feel a bit unsure about the process, so we are really glad the team was able to make things clearer and keep you reassured along the way. The online dashboard is brilliant for tracking progress, and it sounds like it gave you that extra peace of mind. It is wonderful to hear that everyone you spoke to left a positive impression; the whole team genuinely cares about looking after our clients.

We are so pleased you would recommend us, and we hope you are enjoying your new home.

Best wishes,
Laolu

Rated 5 out of 5 stars

Very impressive online portal…

Everything is handled via an online portal which operates very efficiently. Very quick processing of queries and always on hand to answer telephone calls. Very impressed with the service and was light years ahead of our previous conveyancing experience which was all paper based and uncommunicative. Would not hesitate to recommend and would definitely use again.

14 April 2026
Juno logo

Reply from Juno

Hello Gary, thank you for taking the time to leave a review.

It is great to hear the online portal worked so well for you and that the experience was a real step up from your previous one. We have put a lot of effort into making the process as smooth and communicative as possible, so knowing it made a genuine difference is really rewarding. We are glad the team was always easy to reach when you needed us.
We hope you are settled in and enjoying your new home.

Best wishes,
Laolu

Rated 5 out of 5 stars

Juno solicitors are highly recommended

Juno solicitors are highly recommended. It is wise to read reviews of companies or even product before making decisions. You can’t go wrong choosing Juno as your solicitor. The staffs are dedicated to what they do and you are not treated as if you do not mater. They represent customer as heart of the business. I am grateful for all the staffs that worked on our selling & purchase, God really gave us caring and lovely people from Juno. They worked effortlessly and their communication level is high tops.

3 November 2025
Unprompted review
Juno logo

Reply from Juno

Hello Rachel,
Thank you for taking the time to leave a review, we really appreciate it.
It is wonderful to hear that you felt so well looked after throughout both your sale and purchase. Our team takes real pride in putting clients at the heart of everything we do, so knowing that came through in your experience means a great deal.
We are glad the communication worked well for you too; staying connected and keeping things clear is something we always strive for.
We hope you are settling in well and enjoying your new home.
Best wishes,
Laolu

Rated 5 out of 5 stars

They are very efficient

They are very efficient, respond promptly with our inquiries, have friendly/accommodating staff and fees are worth the price for the good service. We are very pleased with Juno and highly recommend them.

30 March 2026
Unprompted review
Juno logo

Reply from Juno

Hello Glenn, thank you for the kind words.
We're really pleased to hear you found the team friendly and responsive throughout. It means a lot to know you felt the service was good value too.
Thank you for the recommendation, and all the best in your new home.
Best wishes,
Laolu

Rated 5 out of 5 stars

Parents house sale

They were very efficient all the way through in handling all correspondence. The dashboard was a very good way of tracking all information both ways and easy to keep track of the current status. Always polite and helpful when talking over the phone. The whole process went very smoothly and was brought to a satisfactory conclusion. The fee was very competitive in comparison to other law firms that offered services. All in all first class. Would 100% endorse their services.

13 April 2026
Juno logo

Reply from Juno

Thank you for taking the time to leave such a detailed review, Steve.

It's great to hear the dashboard made it easy to stay on top of everything and that the team were helpful and polite whenever you spoke with them. We work hard to keep the process as smooth and transparent as possible, so knowing that came through for you is really encouraging.

We're pleased the fees worked well for you too. Thank you for the endorsement, and we wish you all the best going forward.

Best wishes,
Laolu

Rated 5 out of 5 stars

Excellent service

Excellent service

Efficiently
friendly
Helpful
Dashboard is a game changer!!!!!!

I would highly recommend so much

10:10

So good

Juno was a pleasure to deal with

13 April 2026
Juno logo

Reply from Juno

Hello Usman, thank you for the 5* review.

We're glad to hear you enjoyed using the dashboard and found the team friendly and helpful throughout. It's great to know the experience was a positive one from start to finish.

Thank you for the recommendation, and we wish you all the best in your new home.

Best wishes,
Laolu

Rated 5 out of 5 stars

Very positive experience

We had an excellent experience and would highly recommend their services. From start to finish, they kept us consistently informed, both through their incredible online tracking system and regular phone calls, which gave us real peace of mind throughout the process.

Their communication was clear, prompt, and reassuring at every stage, making what can often be a stressful experience feel smooth and well-managed. It really stood out how organised and transparent everything was.

When we went to pick up the keys for our new home, even the estate agents complimented the solicitors and spoke highly of their professionalism and efficiency – which says a lot.

We’re extremely grateful for their support and wouldn’t hesitate to use them again in the future.

7 April 2026
Unprompted review
Juno logo

Reply from Juno

Hello Kamie,

Thank you for taking the time to leave a review, we really appreciate it.

It's wonderful to hear that the online tracking system and regular phone calls helped keep you informed and reassured throughout the process.

That combination of transparency and personal communication is exactly what we aim for, so it means a lot to know it made a real difference for you. The fact that even the estate agents praised the service is a fantastic compliment, and one we'll be sure to pass this on to the team.

Congratulations on your new home, and thank you for the recommendation. We hope you enjoy every moment of settling in.

Best wishes,
Laolu

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