Absolutely fabulous delivery and experience with Swiftee, who helped us all week to courier an order from Rinkoff’s Bakery each morning. Rodger is absolute superstar and went out of his way to help, i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
You guys need to update the website so we can tip the drivers. I'm happy with the service, it's good to be able to track live the drivers, I will be using it quite a lot the service so it helps my c... See more
Company replied
Very quick response through the app to confirm the job first and also costumer service good looking after the costumer. I wanted to bring my bike somewhere I wasn’t there yet and I had to fly becau... See more
Company replied
The driver was so polite. When I gave him a (generous) tip he wanted to give me change! Delightful young man. Thank you. A great experience so far. Let's hope he can deliver successfully.
Company replied
Company details
Written by the company
Swiftee is reshaping London's courier landscape with its peer-to-peer and last-mile same-day delivery service. Utilising a vast courier network and advanced technology, Swiftee ensures swift and secure delivery for individuals and businesses alike. Our vision is to provide a professional same day delivery service with a personable & human approach. With trust and transparency at our core, we aim to remove the stress from same day deliveries for good.
Contact info
Grosvenor Way, E5, London, United Kingdom
- 0345 004 0980
- hello@swiftee.co.uk
- swiftee.co.uk
4.7
Excellent
211 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your driver was very helpful and…
Your driver was very helpful and carried the boxes in. Thank you
4 August 2025
Unprompted review
Reply from Swiftee
Hi Sharmini! We're glad you enjoyed the service, we appreciate you taking time to share some love and we look forward to serving you again soon 🥳
Reply from Swiftee
Hi Matthew, we're glad you enjoyed the Swiftee experience and we appreciate you taking the time to share your feedback 🙌
Brilliant service and polite drivers
Brilliant service and polite drivers
24 July 2025
Unprompted review
Reply from Swiftee
Hi Sarah, we're thrilled you had a great experience - thanks for the rate! 💛
Reply from Swiftee
Hi Sara, thanks so much for taking the time to share positive feedback with us, we look forward to serving you again soon 🤩
Very fast service
18 July 2025
Unprompted review
Reply from Swiftee
Hi there! Thank you for the rating, we're happy to hear the service was Swiftee 😉
Very prompt timing efficient and polite
Very prompt timing efficient and polite
17 July 2025
Unprompted review
Reply from Swiftee
Hi Ros, thank you for taking the time to review our service, we appreciate it! 🔥
The driver was helpful and very polite…
The driver was helpful and very polite and put my worries at ease
10 July 2025
Unprompted review
Reply from Swiftee
Hey there, we're happy you felt confident with our service, we look forward to serving you again soon! 🫶
Amazing
Very quick response through the app to confirm the job first and also costumer service good looking after the costumer.
I wanted to bring my bike somewhere I wasn’t there yet and I had to fly because he was very fast plus I thought I would need two people but it was just one and more effective than two.
Very nice lad and polite. I’m very happy even if I’m stressed heheh but excellent job done! Paul is the best
7 July 2025
Unprompted review
Reply from Swiftee
Hi Dàve, We're glad you received a great service from Paul, our couriers are the heart and soul of our company 🥇
Fast & smooth
6 July 2025
Unprompted review
Reply from Swiftee
Hi Malka, we're delighted you enjoyed our service 👊🏻 We're here when you need us next!
Swiftee
Very nice guy/courier.
Came all the way from North London to deliver keys to my new home
1 July 2025
Unprompted review
Reply from Swiftee
Hi Sunny! Congrats on your new home 🏠 🎉 Glad we were able to help with those keys - thank you for the rating!
Swiftee - Fast and reliable courier
Swiftee courier has delivered the specialised medication safely and quickly to me in time of need and as expected. The delivery agent is courteous and helpful. Thank you for the reliable service.
16 June 2025
Unprompted review
Reply from Swiftee
We're delighted to have earned your rating and we certainly look forward to serving you again soon! 📦
An unusually professional and speedy…
An unusually professional and speedy experience. Including text to update and very fair price. It was at the destination almost before the driver left. I am exceedingly happy with the experience.
28 May 2025
Unprompted review
Reply from Swiftee
Hiya Dina! Happy to hear you enjoyed our service and the delivery was speedy 🚀
Professional
Professional. Called me to ask if can leave the parcel with someone else then it was written on the parcel. Great communication skills. Thank you
28 May 2025
Unprompted review
Reply from Swiftee
Hey there Karina! Thanks for your review, great to hear you enjoyed our personalised service 👏🏾
Excellent service
Excellent service.
Was provided a choice of hour slots. Then received text updates that provide Link to web page where you can see where the driver is, who they are, what car they are driving and what the eta is.
25 May 2025
Unprompted review
Reply from Swiftee
Hi Steve! Great to hear you enjoyed the Swiftee experience 🥇. Thanks for sharing, we look forward to serving you again soon!
Efficient and polite service
23 May 2025
Unprompted review
Reply from Swiftee
Hi Charles, we appreciate you taking the time to share some love and we're delighted the service was efficient 🌹
Reply from Swiftee
Hi Simcha, we're happy to hear you found our system easy to use and the service was efficient! 🪂
Asked for a bike to deliver from…
Asked for a bike to deliver from stamford hill to hendon docs fo a funeral very urgent and a car arrived wanted to cancel
7 May 2025
Unprompted review
Reply from Swiftee
Hi Alex, we're sorry to hear that the wrong vehicle had arrived. If the booking was made via our customer service line, requesting a small vehicle can sometimes prompt us to select "Nearest" as this is usually the fastest option. Please send us your booking reference so we can investigate this further to support@swiftee.co.uk.
I’ve used Swiftee.co.uk a number of…
I’ve used Swiftee.co.uk a number of times and they always deliver 5 star service. They provide superb customer service
24 April 2025
Unprompted review
Reply from Swiftee
Hey there Rachel! We're glad that you find our service useful, we look forward to serving you again 🔥
Super reliable
Super reliable, super quick, very efficient service, will definitely use again!
24 April 2025
Unprompted review
Reply from Swiftee
Hi Susana, that's great to hear! We appreciate the feedback 🫶
Swiftee are Very Swift Solid reliable courier service Would recommend to anyone. Prices could be lower but reasonable for a same day express delivery.
Never used this Company before found site online. For a same delivery. Very pleased with service Driver turned up very quickly. Accepted package payment was secure and safe! Item was delivered in less than an hour from pick up. From being skeptical and unsure of Swiftee. Took a chance and it went very smoothly. Driver was courteous and polite and didn't let me down. Would use Swiftee again price was higher than expected but it was a one off! Very Satisfied!
19 April 2025
Unprompted review
Reply from Swiftee
Hi Mr Davis, we're honoured to hear you enjoyed our service and we're looking forward to serving again in the near future! 🙏
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.