Absolutely fabulous delivery and experience with Swiftee, who helped us all week to courier an order from Rinkoff’s Bakery each morning. Rodger is absolute superstar and went out of his way to help, i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Saab Singh the delivery driver was great. Stayed on the phone while I directed him through the office, and was able to deliver a surprise birthday cake. Recommend :)
You guys need to update the website so we can tip the drivers. I'm happy with the service, it's good to be able to track live the drivers, I will be using it quite a lot the service so it helps my c... See more
Company replied
Good service as always. Appreciate the driver being patient with issues that came up and having to change the delivery address last minute - thank you!
Company details
Written by the company
Swiftee is reshaping London's courier landscape with its peer-to-peer and last-mile same-day delivery service. Utilising a vast courier network and advanced technology, Swiftee ensures swift and secure delivery for individuals and businesses alike. Our vision is to provide a professional same day delivery service with a personable & human approach. With trust and transparency at our core, we aim to remove the stress from same day deliveries for good.
Contact info
Grosvenor Way, E5, London, United Kingdom
- 0345 004 0980
- hello@swiftee.co.uk
- swiftee.co.uk
4.7
Excellent
211 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Swiftee
Hi Anna, we're glad our rider served you well and you enjoyed our service! 🫡
Swift response and reasonable charges.
Swift response and reasonable charges.
1 April 2025
Unprompted review
Reply from Swiftee
Hi there, thanks so much for taking the time to rate us 😎
Reply from Swiftee
Hi there Nirvana! Thanks so much for the rating, we appreciate it! 🫶
Reply from Swiftee
Heya! Welcome back, and thanks so much for taking the time to rate us ❤️
My first business delivery: EXCELLENT!!
I've just had my first business delivery. My experience from booking to deliver was very good. I had frequent updates of the progress and saved so much time! Excellent value for what I paid. Thank!
24 March 2025
Unprompted review
Reply from Swiftee
Hi Ally,
Welcome aboard 🛳️, we’re glad you’re now part of our family. If you need any support in the future or a more personalised service feel free to reach us hello@swiftee.co.uk - for now, thanks for the rating we appreciate it!
Amazing super fast and reliable
Amazing super fast and reliable. Amazing app
19 March 2025
Unprompted review
Reply from Swiftee
Hi Yehu,
Thank you so much for your review, we’re humbled 🙏
Reply from Swiftee
Hi Breindy, thanks for taking the time to share your experience, we're glad the service was smooth! 🔥
Great customer service.
Had issue before, and they was trying the make things right. So I decided use them again for the Valentine's day order. However, at begining of this time, had an issue with a cake delivery where things didn’t go as expected, but Swiftee handled it professionally and resolved the matter quickly, specialy thanks to Jacob. His customer service was responsive and ensured I was refunded in full. Mistakes can happen, but it’s how a company responds that really counts—appreciate the effort to make things right!
14 February 2025
Unprompted review
Reply from Swiftee
Hi there, we're thankful that you took the time to share your experience with others, we appreciate it! ⭐
Received package in good time
Received package in good time.
Well packed.
31 January 2025
Unprompted review
Reply from Swiftee
Hi Fiona! Thanks so much for your feedback, we're glad you enjoyed the experience 🫶
Reply from Swiftee
Thanks Ian! Great to hear the driver was helpful 🎊
Reply from Swiftee
That's great to hear 🔥 Thanks for the rating!
Timely delivery
Timely delivery and the courier kindly checked whether we were in or whether it would need to be delivered to our neighbour instead.
3 January 2025
Unprompted review
Reply from Swiftee
Hey there Robin! Thanks a lot for taking the time to rate us - we're glad you were satisfied with the service! 🥇
Reply from Swiftee
Hey there Yudith, we're glad you found us reliable and efficient! We look forward to serving you again soon 🔥
Perfect delivery in every way 👌🏻
11 December 2024
Unprompted review
Reply from Swiftee
Heya Clapton, Thanks so much for popping by and sharing some love! Merry C 🎄
The driver really does his best to get…every envelope delivered, and uses initiative when a house is divided into flats, to ask, and get it to the correct address
Speedy service, reliable drivers.
6 December 2024
Unprompted review
Reply from Swiftee
Thank you so much for your feedback, Chayelle! ✌️
Order received within 4 hours 🎉🎉🎉
I placed an urgent order for a suitcase between 3 and 4 PM, hoping to get it by the next day. To my amazement, it arrived by 7 PM! I couldn't believe how fast it was delivered! Plus, the delivery guy was super friendly and made the experience even better! What an incredible service!
3 December 2024
Unprompted review
Reply from Swiftee
Hi Susan, thank you very much for the rating - we're glad you enjoyed the service 👊
Delivery in a jiffy!
Placed the order over the phone. Operator was quick and efficient. Courier turned up to collect a few minutes later. Delivered to destination in a jiffy. Very impressed!!!
3 December 2024
Unprompted review
Reply from Swiftee
Hi there Sonia! Glad we were speedy 🏃, thanks for your rating!
Driver had attitude
Great service. But driver has some attitude when collecting the parcel.
30 November 2024
Unprompted review
Reply from Swiftee
Hi Sindy! Thanks for taking your time to share your experience - it's reviews like yours that enables us to improve our service. We'd love to investigate this collection further, if you could send us the order number to hello@swiftee.co.uk it would be appreciated! ⭐
Great swift reliable secure service
Great swift reliable secure service. Huge fan if swiftee especially Nathan 😉
6 November 2024
Reply from Swiftee
Hey there, thanks for taking the time to rate us and thank you for using Swiftee! Glad to hear you know our CEO, we'll pass it on ⭐
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