AGI Global Logistics Reviews 81

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Items ordered from Wickes and delivered by this company. Good comms re delivery. Arrived on the day specified and early. Driver very helpful. Undamaged and handled with care. Only negative point was... See more

Company replied

Rated 3 out of 5 stars

Items appear to be a decent quality (straight and not warped). Delivery was one hour plus past the advised time of arrival, and although it was stated on the invoice that a one hours notice of deliv... See more

Company replied

Rated 5 out of 5 stars

The female lady driver arrived at about 19.15 sorted out our 4.2 mtr skirting from her van and I helped to make the delivery into our house the driver was very pleased and professional in her duties a... See more

Company replied

Rated 5 out of 5 stars

On time. Professional driver who helped me get the items into the garage. Good communication too - the right amount - not too many updates which seems to be norm with some of the bigger couriers.

Company replied

Company details

  1. Freight Forwarding Service
  2. Logistics Service
  3. Transportation Service

Written by the company

Here at AGI we combine drive and energy with over three decades of industry experience. And since being founded in 2014, we have always gone the extra mile to provide the same outstanding level of service to every customer. To ensure we offer the very best service, we build long-term relationships with our customers, offering a wide range of Air Freight, Rail Freight, Road Freight and Sea Freight solutions, as well as Customs Clearance, Import and Export Documentation and storage services. Get in touch with the team today to find our how we can help with your logistics requirements.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

81 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Delivered when scheduled

Delivered when scheduled, driver rang on arrival as I was out and placed the goods carefully away from view

10 April 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

Thank you for your positive 5* review William!

Its great to read your brilliant feedback and we look forward to working with you in future

Many thanks,
The AGI Team

Rated 5 out of 5 stars

Ordered 2x4" x 4.8m long timber and was…

Ordered 2x4" x 4.8m long timber and was delivered quickly and in a sensible place on my drive whilst I was out.

10 April 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

We appreciate you taking the time to leave this great 5* review Harrison!

Its wonderful to hear you are pleased with our service and we look forward to supporting you again in future

Many thanks,
The AGI Team

Rated 5 out of 5 stars

Exceptional.

Delivered from Wickes.

Fast, efficient, great comms, lovely lads.

10/10

13 April 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

Thank you for your lovely comments and 5* review James!

We are glad you had a positive experience and look forward to working with you again in future

Many thanks,
The AGI Team

Rated 5 out of 5 stars

These guys were brilliant

These guys were brilliant. I organised my delivery with them, the accommodated my delivery requirements and were really polite and friendly to deal with, understanding that I may not be in all day. My delivery arrived earlier than expected and the delivery driver was really helpful & friendly.

9 April 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

Thank you for taking the time to share your experience Paul!

We are thrilled to receive your 5* review and look forward to supporting you again in future

Many thanks,
The AGI Team

Rated 5 out of 5 stars

Good Service.

Arrived on-time and wellpacked. No damage. Driver polite.

10 April 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

We appreciate your lovely 5* review!

Thank you for your great feedback and we look forward to assisting you again in future

Many thanks,
The AGI Team

Rated 5 out of 5 stars

Timber order and delivery from Wickes

Timber order and delivery from Wickes. Good experience in ordering, product and good delivery experience.

6 April 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

Thank you for taking the time to leave a brilliant 5* review Doug!

It's great to know you are happy with our service and look forward to working together again in future

Many thanks,
The AGI Team

Rated 5 out of 5 stars

I have had a number of deliveries

I have had a number of deliveries to date and all have been on time with very helpful drivers.

1 April 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

We are pleased to receive your great 5* review Daniel!

We are thrilled to hear you had a positive experience with AGI and look forward to working with you again in future

Many thanks,
The AGI Team

Rated 4 out of 5 stars

Prompt delivery

Delivered when arranged..no problems..good service

6 April 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

We appreciate you taking the time to leave a review John!

It is great to read that you are happy with our service and hope to work with you again in future

Many thanks,
The AGI Team

Rated 5 out of 5 stars

Great and friendly service

Great and friendly service. Thank you!

9 April 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

Thank you for taking the time to leave a fantastic 5* review Kathrina!

We are please to hear about your positive experience and look forward to continued collaboration in future

Many thanks,
The AGI Team

Rated 5 out of 5 stars

Perfect all round service from my order…

Perfect all round service from my order to delivery

7 April 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

We are grateful for your lovely 5* review Mr Brown!

It is wonderful to hear that you are satisfied with AGI's service and look forward to working together in the future

Many thanks,
The AGI Team

Rated 5 out of 5 stars

Very happy with delivery

Items ordered from Wickes and delivered by this company. Good comms re delivery. Arrived on the day specified and early. Driver very helpful. Undamaged and handled with care. Only negative point was that they never sent me a text 1 hr before delivery time as stated. But it was not a problem as the delivery was early in the day. 5*

31 March 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

Thank you for your feedback and 5* review Simon!

We are pleased that you are happy with our service and look forward to supporting you again in future

Many thanks,
The AGI Team

Rated 5 out of 5 stars

Amazing service

Received a text 15 minutes prior to delivery time. The driver was smart in appearance, extremely polite and helpful. Carried my delivery for me to where I needed it. Exceptional service.

13 April 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

We appreciate your 5* review Lesley!

Its great to know you are satisfied and we hope to work with you again soon

Many thanks,
The AGI Team

Rated 5 out of 5 stars

The goods arrived on the day expected

The goods arrived on the day expected, even though it was late into the evening when they turned up. The delivery guy was very helpful in putting the goods where I wanted them.

19 March 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

We really value your feedback- thank you for the 5* review!

We look forward to assisting you again in future

Many thanks,
The AGI Team

Rated 5 out of 5 stars

Ordered some decking through Wickes…

Ordered some decking through Wickes which was supplied and delivered by this company. Arrived as arranged. Good service

1 March 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

We appreciate this brilliant 5* review Anne, it is lovely to hear that you are satisfied with your experience working with the AGI Team!

We look forward to helping you more in the future

Many thanks,
The AGI Team

Rated 1 out of 5 stars

1 parcel not delivered

1 parcel not delivered. Awaiting a response.

26 March 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

Thank you for your feedback Jonathan, please could you email hello@agi.global to provide more details and allow us to look into this further.

Many thanks,
The AGI Team

Rated 5 out of 5 stars

Had to change the delivery date

Had to change the delivery date, company very accommodating. Goods delivered on time and appear to be in good order

24 March 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

Thank you for taking the time to leave us a 5* review!

We are thrilled to hear of your great experience and look forward to working with you again in future

Many thanks,
The AGI Team

Rated 5 out of 5 stars

Spot on

On time. Professional driver who helped me get the items into the garage. Good communication too - the right amount - not too many updates which seems to be norm with some of the bigger couriers.

30 March 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

We really appreciate your kind 5* review MJB- thank you for sharing your experience!

It is fantastic to read that you are please with the service at AGI and look forward to supporting you again in future

Many thanks,
The AGI Team

Rated 4 out of 5 stars

Quick delivery

Quick delivery, as stated. Very friendly driver.

31 March 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

We appreciate you taking the time to leave us this review Wendy!

It is great to read that you are satisfied with our service and hope to work with you again in the future

Many thanks,
The AGI Team

Rated 5 out of 5 stars

Incompetent Ops staff but propfesssional helpful and nice manager!

I am only giving 5 stars for the manager who helped sort out a complaint with the operations staff who did not do what they were supposed to do.
The nice man manager was excelleant, understanding helpful and above all honest.

25 March 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

Thank you for your feedback, we are really pleased to hear that our manager was able to assist you and provide a positive experience!

We are sorry to hear that other aspects of you experience did not meet expectations and will review this to ensure more consistent service in future.

Many thanks,
The AGI Team

Rated 3 out of 5 stars

Items appear to be a decent quality…

Items appear to be a decent quality (straight and not warped).
Delivery was one hour plus past the advised time of arrival, and although it was stated on the invoice that a one hours notice of delivery must be given, it wasn’t! Not a major problem, just frustrating.

1 April 2026
Unprompted review
AGI Global Logistics logo

Reply from AGI Global Logistics

Thank you for taking the time to leave us a review Rodger!

We appreciate your feedback and hope to support you again in future

Many thanks,
The AGI Team

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