Skyscanner Reviews 

842
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers overwhelmingly had a great experience with this company, often praising its ability to help them track and narrow down flight searches. Customers appreciate the clear and transparent price display, with many noting the absence of hidden charges and the accuracy of the rates shown. The service is frequently highlighted for its efficiency in comparing flight prices and providing a wide range of options from various airlines. Reviewers also find the website and user experience easy to navigate, with useful filters and organized flight details that simplify the booking process. However, some customers also noted issues with the booking process, experiencing situations where initial attractive fares increased at checkout or bookings were not confirmed as expected. A few other people also felt that the platform sometimes redirects to unreliable third-party websites, leading to cancellations or discrepancies in ticket details like baggage allowance.

What people talk about most

Price

People report positive experiences with price, often finding affordable and incredibly cheap tickets, with... See more

Booking process

Consumers find the booking process to be ambiguous, with many reporting negative experiences such as... See more

User experience

Users describe positive interactions with user experience, frequently highlighting the ease of use and... See more

Website

Customers had positive experiences with the website, finding it smooth, easy to navigate, and efficient for... See more

Service

Customers consistently note positive experiences with service, praising good rates, easy booking processes,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Skyscanner helped me track and narrow down my search for fights to Costa Rica. The filters for selecting arrival/departure times and airlines were particularly useful for this trip.

Rated 4 out of 5 stars

You should show more flights as I've noticed for dubai delhi route some airlines are never shown despite being cheap

Rated 4 out of 5 stars

Skyscanner ver good app but at last payment option they add even debit card charging dh20 why?

Rated 5 out of 5 stars

I have been using Skyscanner for almost 5 years now to book air fares and I am very happy with the experience. Not only the search engine gives me the best combination of flights, associated costs and... See more


Company details

  1. Flights Search Site

Written by the company

Skyscanner compares cheap flights, hotels and car rental options from more providers than anyone else, helping you save more with Skyscanner.ae

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

842 reviews

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4.4

All reviews

(842)

254 reviews in the last 12 months

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Rated 1 out of 5 stars

Showing too expensive

Showing too expensive

21 June 2026
Skyscanner logo

Reply from Skyscanner

Hello there, 

Thank you for taking the time to share your feedback and leave a review. 

I am sorry to hear that you find the prices displayed on our platform expensive. 

To provide some context, Skyscanner does not set or control the prices. Instead, we receive this data directly from the travel providers and display this on their behalf.

We are aware that some prices can be high, which is why we have features to help our users find the best possible options, including the lowest fares. For example, on our results page, you can sort the results by price to see the lowest price first. We also have features such as price alerts or flexible dates that allow you to track prices or compare prices across different months to find the most suitable option and price. 

If you have experienced an issue with a price or have any further questions, please contact our support team using the link below with further details. Our team will be able to look into this further and help you as best as they can. 
https://help.skyscanner.net/hc/en-gb/requests/new 

I hope this helps clarify the prices shown and some of the available features on Skyscanner. 

Thank you once again for your time and review. 

Kind regards, 

Tegan

Rated 1 out of 5 stars

Always showing high prices

Always showing high prices, now a days.

19 June 2026
Skyscanner logo

Reply from Skyscanner

Hi,

Thank you for taking the time to share your feedback.

The prices shown on Skyscanner are provided by airlines, travel agents, and other travel providers. These companies set their own fares, which can change frequently based on availability, demand, and booking conditions.

Skyscanner does not set ticket prices, but we work to display the latest fares available from the travel partners. If you've noticed a specific route or fare that seems unusually high, we'd be happy to take a closer look.

You can send us the departure and arrival airports, travel dates, and any additional details through our support form below:

https://help.skyscanner.net/hc/en-gb/requests/new

Kind regards,

Raquel | Skyscanner

Rated 5 out of 5 stars

Booking flighs with ease

I like the filters that helped me narrow down the flight options and pick the timings that suite me. In terms of fares, taxes, fare rules, baggage allowance, etc. the information was clear and helpful to make informed decision and pick the airline, flight and fare that fit my preferences.
My entire experience from the search to receiving the receipt and confirmation email was smooth and easy to navigate.
Thank you!

1 June 2026

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