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RAC Mobile Mechanics Reviews 

40,143
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 22,233 reviews, reviewers overwhelmingly had a great experience with this company. Consumers genuinely appreciate the incredible convenience of having mobile mechanics arrive right at their doorstep to handle routine vehicle services and complex repairs. Reviewers frequently highlight the exceptionally professional and friendly attitude of the staff, noting that technicians complete tasks efficiently while explaining every detail clearly. However, some people mentioned encountering frustrating challenges with the online booking system, unexpected communication gaps, and delayed or missed appointments. A small group of reviewers also described difficulties regarding missing receipt documents, unsupplied parts, or troublesome scheduling changes that required additional follow-up calls.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the convenience of having repairs... See more

Staff

Reviewers highlight positive aspects of staff, describing the mechanics as friendly, polite, and highly... See more

Customer service

Consumers find customer service to be positive, highlighting polite, efficient, and friendly technicians.... See more

Booking process

Users describe positive interactions with booking process, highlighting that online scheduling is very slick,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how convenient it is to have services... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael was excellent allround , polite , very knowledgable and considering how bad the weather was this morning , he just got on and sorted the brakes on our Ford Smax. He cleaned up behind himself a... See more

Company replied

Rated 5 out of 5 stars

Information re visit time and Named person Tom Asked him to talk me through plan of work which he did Very clean tidy worker Test -driven car Nice free gift -wipers Cost saving better price... See more

Rated 5 out of 5 stars

The Mechanic, Badge No 8580, (I didn't catch his name), phoned the evening before to give me an approximate time he was coming. He arrived on time and after an introduction he got to work straight awa... See more

Rated 5 out of 5 stars

Arrived at time quoted, very efficient job changing front discs and pads .Jack , the mechanic was very friendly and efficient. This is the 3rd time I’ve used RAC mobile mechanics and will definitely u... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

40K reviews

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4.8

All reviews

(40,143)

21,442 reviews in the last 12 months

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Rated 5 out of 5 stars

I wanted to thank the RAC for the work…

I wanted to thank the RAC for the work carried out on my car.
The machanic took care keep surrounding work area clean made time to chat which was nice.
I also wanted to thank the driver of the flatbed lorry who was nice took care of my car THANK YOU x

14 September 2026
Rated 5 out of 5 stars

From start to finish was great highly…

From start to finish was great highly recommend

14 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your lovely feedback. We’re delighted to hear that you were happy with the service provided. Your support is greatly appreciated, and we’ll be here whenever you need us again.

Very best, Brad

Rated 5 out of 5 stars

Brilliant on time great service polite…

Brilliant on time great service polite friendly

14 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind review. We’re delighted that you were satisfied with the service provided. Your feedback means a lot to us, and we truly appreciate your custom. Please don’t hesitate to reach out if we can assist again.

Very best, Brad

Rated 5 out of 5 stars

Zac was so helpful and on time

Zac was so helpful and on time

14 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your lovely feedback. We’re delighted to hear that you were happy with the service provided. Your support is greatly appreciated, and we’ll be here whenever you need us again.

Very best, Brad

Rated 5 out of 5 stars

The job was completed quickly

The job was completed quickly. Billy was friendly and helpful. Would use RAC again.

14 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Customer very good

14 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 1 out of 5 stars

Not the best

Spent a long time stood at his van or sat in my car I eventually went out and asked his things were going and mentioned I had a security cam and suddenly he looked busy I he ad a feeling my drop link needed attention but since he “serviced “ car the noise is a lot worse abs will now need to be done immediately couldn’t provide a price do going somewhere else and Brake pad and disc was a lot more expensive then local garage

14 September 2026
Rated 1 out of 5 stars

Mobile mechanic came out to change rear…

Mobile mechanic came out to change rear brakes and pads.
Due to some reason he was unable to carry out the work and advised it needed to be done by a garage due to not having the required tools to do the job.
However was still charge 99 call out fee despite this been a booked appointment and already paying for rac breakdown cover.
This has been raised as complaint on the 28th August and still had no response even though I have been told it has been escalated 5 times now.
Given it until the end of the week and canceling the policy if I haven't received my 99 back.

I also find it insulting that you state the condition of the vehicle.
Just to add i wont be waiting up to 8 weeks for a response,as mentioned above the policy will be cancelled by the end of the week.

28 August 2026
Unprompted review
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for taking the time to leave a review. We're sorry to hear that you were disappointed with your experience. The charge was applied as our mechanic attended the appointment to carry out the brake replacement, but the work could not be completed due to the condition of the vehicle.

Your concerns are logged with our customer care team and will be investigated in line with our complaints procedure. They will be in touch within the timeframe previously advised. We apologise for any inconvenience caused and appreciate your patience while your complaint is investigated.

Very best, Brad

Rated 5 out of 5 stars

Mechanic was excellent

Mechanic was excellent. Explained everything he did. Very polite and courteous. Fantastic service will definitely use again

14 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Great service

Great service, excellent technician and very efficient, will use again

14 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Very knowledgeable mechanic.

Very knowledgeable mechanic.

14 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Very nice personable and knowledegable…

Very nice personable and knowledegable mechanic

14 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Andy was excellent from start to…

Andy was excellent from start to finish, professional through out

14 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Friendly and professional service

Friendly and professional service

14 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

He was honest helping and did a great…

He was honest helping and did a great job

14 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind review. We’re delighted that you were satisfied with the service provided. Your feedback means a lot to us, and we truly appreciate your custom. Please don’t hesitate to reach out if we can assist again.

Very best, Brad

Rated 5 out of 5 stars

Convenient and reliable service

Convenient and reliable service. Jordon (Parsons) was friendly, efficient and professional. All work was carried out effectively and he gave a clear explanation of what work had been undertaken and where remedial action was required.

12 September 2026

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