Superb service, above and beyond, very few if any online and high street businesses with this level of customer support.. 6* rating from me. An awesome business model!!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Forged in Amsterdam by Outlaws making outstanding mens jewelled Gems in great styled rings, necklace and bracelets, forged in Silver and metal to your taste. A wide variety of tastefully uniquely made... See more
Company replied
Quality and delivery are great. Ships fast, comes in nice box. Materials are very good. Got some 'normal' rings and one in the sterling silver. They are all good. Got 11 rings (some twice in differen... See more
Company replied
We are longtime customers of this brand (we be stacking!). Our most recent experience demonstrated the quality of their customer service. When there was an issue with our rings not being delivered, th... See more
Company replied
Company details
Information provided by various external sources
OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”
Contact info
Amsterdam, Netherlands
- info@outlaws.amsterdam
- outlaws.amsterdam
4.7
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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I was sceptical but ……..
I was sceptical but can absolutely recommend. Delivery was great and I love my piece.
4 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Turning skepticism into a total win is the ultimate compliment for the crew.
We appreciate you taking a chance on us, and knowing everything from the shipping to the gear hit the mark means everything.
Enjoy rocking your new piece.
Really like the pieces
Really like the pieces! Gold lightning onyx cross and last stand pieces are mint 🫡 nice solid designs fit around the neck really well!
8 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Leigh, Hearing that you love the solid, premium design of the Gold Lightning Onyx Cross and the Last Stand pieces is a massive win for the crew.
We pour a lot of energy into making sure every piece sits perfectly and feels substantial, so knowing they fit around the neck exactly right means everything to the team.
Enjoy rocking your new gear.
The necklace was everything I thought…
The necklace was everything I thought it would be! Very nice!
30 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Charles, Hearing that the necklace lived up to all your expectations and that you love the design is a massive win for the crew.
We pour a lot of energy into making sure every piece looks and feels exactly as promised, so knowing we hit the mark means everything to the team.
Enjoy rocking your new piece.
My first time buying from here
My first time buying from here. The website is easy to navigate and the products all look great. My order was quickly dispatched with excellent communication and tracking from the seller. Im really happy with my bracelet. Its excellent quality and arrived in great packaging. Highly recommended and I will be buying again soon.
11 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Welcome to the crew Chris, and thank you for choosing us for your first purchase.
We pour a lot of energy into making the entire process seamless, from a clear website to fast shipping and premium packaging. Knowing you love the bracelet and are already planning your next piece means everything to the team.
Enjoy rocking your new gear.
Great products
Great products, fits in with my style perfectly. Quick delivery and great agter sales. I will be buying from outlaw again for sure!!
7 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Simon,
Thanks for taking the time to leave a review, brother.
Great to hear our pieces fit your style perfectly and that you had a smooth experience from delivery through to after-sales support.
We really appreciate your support, and we look forward to your next order.
Stay forged,
Outlaws Amsterdam
Had to get a piece replaced
Had to get a piece replaced. They replaced it fast. Only thing i would say is the back is difficult to read. Can't fault the service.
5 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Stuart,
Thanks for taking the time to leave a review.
Glad we could get your replacement sorted quickly and that our service met your expectations. We also appreciate your feedback about the engraving on the back being difficult to read. We'll be sure to pass that along to the team.
Thanks for riding with us.
Stay forged,
Outlaws Amsterdam
Exceptional customer service
Exceptional customer service, very personalised and made to feel I was first priority. Never really experienced anything like it before. Can’t wait for the pieces to arrive. Thank you to Jack and Joy.
5 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Penny,
That means a lot to us. We're proud to make every member of the crew feel looked after, and we're glad we could do that for you.
Thanks for taking the time to share your experience. We can't wait for your pieces to arrive. Welcome to the Outlaws crew.
Stay forged,
Outlaws Amsterdam
Product was perfect
Product was perfect. I have not taken it off since I got it.
6 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Dave,
That's exactly what we love to hear, brother.
When a piece becomes something you don't want to take off, we know we've done our job. We're really glad it's living up to your expectations.
Stay forged,
Outlaws Amsterdam
A fantastic experience buying from…
A fantastic experience buying from Outlaws a superb quality products backed up by a fantastic service and fast delivery service. Brilliant!!!
24 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Raj,
Thank you for sharing your experience with us.
Knowing everything came together, from the quality of the pieces to the service and speedy delivery, is exactly what we strive for every day.
We appreciate your support and hope to see you back for another piece soon.
Stay forged,
Outlaws Amsterdam
The jewelry is well made with attention…
The jewelry is well made with attention to detail . People who see them know that it’s St Michael. Communication with the Team regarding shipping details was extremely responsive and transparent and honest . A pleasure to do business with .
6 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Michael,
Reviews like yours make all the hard work worthwhile.
It's great to hear you noticed the attention to detail and that the St. Michael design is instantly recognizable. We're also really pleased our team was able to keep you informed every step of the way.
Thanks for putting your trust in Outlaws.
Stay forged,
Outlaws Amsterdam
Very nice necklace
Very nice necklace. Good quality and wearing nicely. Lots of compliments. I was skeptical at first but it is not turning my neck green. Well worth it. Great service
6 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Glenn,
Great to hear your first impression turned into such a positive experience.
We're really glad the necklace has lived up to your expectations and that you're getting plenty of compliments wearing it. Hearing that you're happy with the quality and the service means a lot to us.
Enjoy wearing it, and we appreciate your support.
Stay forged,
Outlaws Amsterdam
absolutely love this ring
absolutely love this ring! The quality exceeded my expectations, and it looks even better in person than in the photos. It’s well made, comfortable to wear, and has a unique style that really stands out. , and the ring arrived beautifully packaged. I’m very happy with my purchase and would definitely recommend Outlaws to anyone looking for a quality piece of jewellery.
6 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Luciana,
Knowing the ring exceeded your expectations and looked even better in person is exactly what we hope for. We're also really happy to hear you noticed the craftsmanship and that it arrived beautifully presented.
Thank you for recommending Outlaws. Enjoy wearing it, and we hope to welcome you back for another piece soon.
Stay forged,
Outlaws Amsterdam
All 5 rings are great
All 5 rings are great - solid, attractive and stand out from the crowd. The addition of the measuring tape will be handy for future orders too!
6 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Wayne,
Thanks so much for the awesome review, brother.
Really glad to hear you're happy with all five rings. It's great to know the ring sizer will come in handy for future additions to the collection too.
Wear them well, and thanks for being part of the crew.
Stay forged,
Outlaws Amsterdam
Great items for sale with top quality…
Great items for sale with top quality products. Nice and solid with products like st Michael rings etc.
Highly recommended. On time delivery ans good customer service. 5 ***** from me
9 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you love the solid, premium build of the St. Michael ring is an incredible win for the crew.
We pour a lot of energy into making sure every piece feels substantial and stands out, so knowing we hit the mark with both the gear and prompt delivery means everything to the team.
Enjoy rocking your pieces.
Great Quality, Useless follow up
The first item I ordered was a crucifix, the quality is extremely good, I've ordered a St Michael's ring too, and see myself building quite a collection... However!
Both these orders stipulated two day delivery, the first took 8 days, the second has been more than a week, and still not left the courier warehouse.
This Company use EVRI couriers, and there's always something with them, late, Mis-delivered, lost, whatever.
I just got an email from Outlaws saying "Evri has hit a bump in the road and we need YOU to follow up with them" Me?? Really?!
You employ the couriers Mr Amsterdam, that's your job.
If they even offered an option like, Free Delivery - Evri
Tracked and signed - Royal Mail, with the option for the customer to pay the postage. Rather that tha Evri!!
Plus, you contact Outlaws from their Contact us bit on their site, they just ignore you, I've written twice now, no response!
The 4 stars is for the quality of the gear, 0 stars for follow up, customer service and ensuring your customers stay sane.
Marc C
5 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Marc,
Thank you for the candid feedback and for recognizing the quality of the crucifix. It is incredibly frustrating to deal with shipping delays, and the situation with Evri falls short of the standard expected.
The responsibility for delivery sits firmly with the company, and expecting a customer to clear up a courier issue is not acceptable. The feedback regarding an alternative shipping option like Royal Mail is a valid solution that will be brought directly to management to give customers better control over their deliveries.
Additionally, the lack of response from the contact form is being investigated immediately to ensure messages are no longer missed.
I LOVE my piece
I LOVE my piece, I got 2 of the Together Forever for me & my fiance, he hasn't seen them yet we go on vacation soon and I plan to give it to him then. I also got Ancient 13 ring for my brother as a father's day gift which he loves he wears it all the time now. Very happy 😊 every item is beautifully made. Will continue to grow my collection.
17 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
J&jtreasures,
Hearing that your brother loves his Ancient 13 ring and wears it constantly is an incredible win for the crew.
We put everything into crafting beautiful, meaningful pieces, so we are absolutely honored to be a part of your Father's Day gifting and your upcoming vacation surprise with the Together Forever pieces. Have an amazing time celebrating with your fiancé.
We look forward to helping you grow your collection.
Always get my jewelery from outlaws
Always get my jewelery from outlaws. Great quality and excellent value for money love this place
1 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Lisa,
Having you consistently choose us for your jewelry collection is the ultimate compliment for the crew.
We put everything into maintaining premium quality and real value, so knowing you love the gear and keep coming back means the world to the team.
Rubbish
The bracelet was way too small ( child sized not expected quality and the ad didnt offer any sizing options.Cost me £16 to return and still no refund !!!!
20 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Bob,
I'm genuinely sorry you're feeling this way, brother.
I've just checked your return myself, and I can see why the refund hasn't been completed yet. I've sent you an update directly explaining exactly what's holding things up.
As soon as your return reaches our warehouse, we'll get it processed as quickly as possible.
We'll stay on it with you until everything is sorted.
Outlaws Amsterdam
Wired
Another review of this excellent piece of wrist jewellery, great quality well worth it & highly recommended
4 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you took the time to drop another review for your piece is a massive win for the crew.
We pour a lot of energy into delivering premium quality that justifies every bit of your investment, so knowing it earned your high recommendation means everything to the team.
Enjoy rocking your wristwear.
Perfect
Every aspect of the transaction was perfect and the pieces are fantastic.
16 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that every single part of your experience went seamlessly and that you love your new gear is a massive win for the crew.
We pour a lot of energy into perfecting the full process, so knowing we hit the mark completely means everything to the team.
Enjoy rocking your pieces.
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