Superb service, above and beyond, very few if any online and high street businesses with this level of customer support.. 6* rating from me. An awesome business model!!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Forged in Amsterdam by Outlaws making outstanding mens jewelled Gems in great styled rings, necklace and bracelets, forged in Silver and metal to your taste. A wide variety of tastefully uniquely made... See more
Company replied
Quality and delivery are great. Ships fast, comes in nice box. Materials are very good. Got some 'normal' rings and one in the sterling silver. They are all good. Got 11 rings (some twice in differen... See more
Company replied
We are longtime customers of this brand (we be stacking!). Our most recent experience demonstrated the quality of their customer service. When there was an issue with our rings not being delivered, th... See more
Company replied
Company details
Information provided by various external sources
OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”
Contact info
Amsterdam, Netherlands
- info@outlaws.amsterdam
- outlaws.amsterdam
4.7
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Quality product
Quality product. Right ring for the right perdon. Good advice for the size
26 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Cécile,
Stoked to hear that the sizing guidance worked out perfectly and you are happy with the quality.
Helping you find that perfect match is exactly what the crew aims for. Your support means everything to the team.
Enjoy rocking the ring.
Stay forged,
Outlaws Amsterdam
Straightforward ordering & delivery
Straightforward ordering & delivery. I bought a ring as a birthday gift and the recipient tells me that the quality looks really good - it hasn’t been worn yet but he can tell it’s exactly as hoped for. Thank you
1 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
D O’Farrell,
Stoked to hear the birthday gift made such a solid first impression and lived up to expectations.
Knowing the quality stood out right away is a massive win for the crew. We put a lot of pride into crafting pieces worthy of being gifted, so your trust means everything to the team.
Hope he enjoys rocking it.
Stay forged,
Outlaws Amsterdam
Reply from OUTLAWS. Amsterdam
Micah, Stoked to hear you are rocking the hardware every single day.
Knowing that the piece has become a daily essential and stands up to constant wear is a massive win for the crew. We pour a lot of energy into crafting durable, everyday gear, so your feedback means everything.
Excellent craftsmanship and very…
Excellent craftsmanship and very durable… Five stars!
19 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Mark, Stoked to hear that the craftsmanship and durability hit the mark.
Knowing that the premium quality is holding up tough is a massive win for the crew. We pour a lot of energy into building solid, long-lasting pieces, so your feedback means everything.
Enjoy rocking your gear.
This was my second purchase from outlaw…
This was my second purchase from outlaw and again beautiful quality and fit.
I would definitely recommend your company to anyone.
5 stars.
1 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Barry, Hearing that your second purchase hit the mark with beautiful quality and a perfect fit is a massive win for the crew. Keeping that streak alive and earning your recommendation means everything to the team.
Enjoy rocking your new pieces.
Great product!!!
1 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Abel, Stoked to hear you are loving the product.
Knowing that the quality hit the mark is a massive win for the crew. We pour a lot of energy into crafting premium gear, so your feedback means everything.
Enjoy rocking your new piece.
The experience was great but evri wasnt…
The experience was great but evri wasnt to no fault of outlaws bit they followed up excellently and now in waiting for my ring to arrive and im so excited
11 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Connor, Hearing that the crew stepped up with excellent follow-up after the courier hiccup is a massive win.
Logistics outside our doors can be unpredictable, so knowing the team had your back and kept things moving forward means everything. The excitement is highly infectious.
We are tracking that ring closely to make sure it lands safely in your hands soon.
Reply from OUTLAWS. Amsterdam
Martin, Stoked to hear you are loving the new ring and that the delivery was lightning fast.
Knowing that the piece and the logistics hit the mark is a massive win for the crew. We pour a lot of energy into crafting premium gear and moving it quickly, so your feedback means everything.
Enjoy rocking it.
Very fast reply and solution oriented…
Very fast reply and solution oriented furthermore I bought the wrong sizes and I was navigated how to easily exchange them.
10 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Marco, Hearing that the crew took care of you with quick, solution oriented support is a massive win.
Sizing mix ups happen all the time, so knowing the team navigated you through the exchange process smoothly means everything.
We look forward to getting the right fit in your hands.
What made my experience great is of how…
What made my experience great is of how helpful and understanding the company is and the pieces are always fantastic.
26 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Daniel, Hearing that we keep hitting the mark for you is a massive win for the crew.
We pour a lot of energy into making sure everyone feels truly backed up and valued, so your words mean everything to the team.
Enjoy rocking the gear.
Reply from OUTLAWS. Amsterdam
Nancy, Hearing that the gear completely blew you away is a massive win for the crew.
We pour a lot of energy into crafting premium pieces, so knowing we raised the bar for you means everything to the team.
Enjoy rocking it.
Reply from OUTLAWS. Amsterdam
Alex, Hearing that your entire experience from browsing to unboxing was seamless is a massive win for the crew.
The team pours a lot of energy into dialing in the digital storefront and keeping logistics moving fast, so knowing we hit the mark means everything.
Enjoy rocking your new gear.
This is the 2nd time off ordering from…
This is the 2nd time off ordering from Outlaws Amsterdam and not let down again, the service from start to receiving my goods brilliant and the goods themselves fantastic, well made total quality.
Would highly recommend
29 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Nick, Stoked to welcome you back for round two.
Knowing that the seamless service and the premium quality of the gear lived up to expectations again is a massive win for the crew. We pour a lot of energy into making sure every single order hits the mark, so hearing that we kept the streak alive means everything.
This is what customer service looks like.
Very satisfied in every respect. After I placed the order, the goods arrived at my home within three days. The chains with pendants were top-notch—excellent value for money. I did return a few items, and unfortunately, the return process via DHL ran into issues; however, the Outlaw team supported and assisted me throughout the entire process. Simply great. I have nothing but positive things to say about Outlaw across the board. Keep up the good work!
9 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hugo, Hearing that everything from the three day delivery to the top-notch quality of the chains and pendants hit the mark is a massive win for the crew.
We pour a lot of energy into making sure the value is excellent, but knowing the team was able to back you up and handle the DHL shipping chaos smoothly means everything.
We appreciate you highlighting the team's support through that process.
Keep up the incredible support.
So stoked with my together forever…
So stoked with my together forever piece! Amazing quality, super solid, awesome design and detail! Delivery was great, packaging was perfect and communication was on point!
Won’t be the last thing I buy from these legends that’s for sure! Will be a long time customer 👌🏻
9 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Michael, Stoked to hear you are loving the Together Forever piece.
Knowing that the premium quality, solid weight, and sharp design details hit the mark is a massive win for the crew. We pour a lot of energy into making sure everything from the communication to the packaging is dialed in perfectly, so hearing that the entire experience was seamless means everything.
Welcome to the family for the long haul.
Very easy to work with and responded…
Very easy to work with and responded very quickly. Good quality products as well.
8 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Dominick, Hearing that the communication was completely effortless and that the team moved quickly to take care of you is a massive win for the crew.
We pour a lot of energy into keeping our service sharp and delivering premium quality gear, so knowing we hit the mark means everything.
Enjoy rocking your new pieces.
The jewelry is excellent
The jewelry is excellent, ordering was easy with fast shipping. The only complaint I have is in order to track your order you have to download an app.
8 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
George, Stoked to hear you are loving the excellent quality and that the ordering and fast shipping hit the mark.
We really appreciate the honest feedback regarding the tracking process. We want keeping tabs on your delivery to be as effortless as possible, so knowing that being prompted to download an app felt like an extra hurdle gives the crew great insight into how we can improve the post-purchase experience.
Enjoy rocking your new gear.
I would highly recommend outlaws.
The quality of the items I have ordered are superb.
The items are well packaged and they come with a pouch to keep them in.
I would highly recommend outlaws.
8 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
David, Hearing that you are impressed with the superb quality and the premium packaging is a massive win for the crew.
We pour a lot of energy into the details, so knowing you appreciate the custom pouch to keep your gear safe means everything to the team.
Customer service is on point!
I accidentally ordered the wrong size ring and not only did Outlaws give me options but they responded so fast. My new ring is already on its way. Stay awesome guys, your customer service is on point and I will totally be ordering again. ☺️
8 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Ranjit, Sizing mix-ups happen, so the team always strives to move fast and make the swap completely effortless. Knowing we got your new ring sorted and on its way to you so quickly is a massive win for the crew.
We appreciate the love for the customer service and look forward to helping you build out your collection in the future.
Stay awesome.
Excellent signature ring (Gold-onyx).
Excellent signature ring (Gold-onyx).
Quality is first class, would definately buy again
8 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Andy, Hearing that you love the first-class quality of the Gold Onyx Signature ring is a massive win for the crew.
We pour a lot of energy into making sure every piece looks sharp and feels premium, so knowing it hit the mark means everything to the team.
We look forward to welcoming you back for your next piece.
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