Superb service, above and beyond, very few if any online and high street businesses with this level of customer support.. 6* rating from me. An awesome business model!!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Forged in Amsterdam by Outlaws making outstanding mens jewelled Gems in great styled rings, necklace and bracelets, forged in Silver and metal to your taste. A wide variety of tastefully uniquely made... See more
Company replied
Quality and delivery are great. Ships fast, comes in nice box. Materials are very good. Got some 'normal' rings and one in the sterling silver. They are all good. Got 11 rings (some twice in differen... See more
Company replied
We are longtime customers of this brand (we be stacking!). Our most recent experience demonstrated the quality of their customer service. When there was an issue with our rings not being delivered, th... See more
Company replied
Company details
Information provided by various external sources
OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”
Contact info
Amsterdam, Netherlands
- info@outlaws.amsterdam
- outlaws.amsterdam
4.7
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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So stoked with my together forever…
So stoked with my together forever piece! Amazing quality, super solid, awesome design and detail! Delivery was great, packaging was perfect and communication was on point!
Won’t be the last thing I buy from these legends that’s for sure! Will be a long time customer 👌🏻
9 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Michael, Stoked to hear you are loving the Together Forever piece.
Knowing that the premium quality, solid weight, and sharp design details hit the mark is a massive win for the crew. We pour a lot of energy into making sure everything from the communication to the packaging is dialed in perfectly, so hearing that the entire experience was seamless means everything.
Welcome to the family for the long haul.
Very easy to work with and responded…
Very easy to work with and responded very quickly. Good quality products as well.
8 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Dominick, Hearing that the communication was completely effortless and that the team moved quickly to take care of you is a massive win for the crew.
We pour a lot of energy into keeping our service sharp and delivering premium quality gear, so knowing we hit the mark means everything.
Enjoy rocking your new pieces.
The jewelry is excellent
The jewelry is excellent, ordering was easy with fast shipping. The only complaint I have is in order to track your order you have to download an app.
8 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
George, Stoked to hear you are loving the excellent quality and that the ordering and fast shipping hit the mark.
We really appreciate the honest feedback regarding the tracking process. We want keeping tabs on your delivery to be as effortless as possible, so knowing that being prompted to download an app felt like an extra hurdle gives the crew great insight into how we can improve the post-purchase experience.
Enjoy rocking your new gear.
The piece is great love it
The piece is great love it! I like the design, the weight and the look when it’s around my neck, perfect length. I only have one very small complaint and that is the clasp! It’s too small, the piece is very manly wich is great but clasp is dainty… it’s seems out of place in the total design of the medallion and chain. And this would be the same for me if I were to take the medallion off, I would view the clasp as being to small/dainty. But other than that between the piece and the customer service, I had to rate it worthy of a five (5) star review!
Thanks Jack!
19 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Leonard, Stoked to hear you are loving the overall design, weight, and perfect length around your neck.
We really appreciate the honest feedback regarding the clasp size. Hearing that it feels a bit too dainty compared to the bold, manly design of the medallion and chain gives the crew great insight for future design tweaks.
Knowing that the gear and the service still earned a full five stars means the world to the team.
Enjoy rocking your new piece.
I would highly recommend outlaws.
The quality of the items I have ordered are superb.
The items are well packaged and they come with a pouch to keep them in.
I would highly recommend outlaws.
8 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
David, Hearing that you are impressed with the superb quality and the premium packaging is a massive win for the crew.
We pour a lot of energy into the details, so knowing you appreciate the custom pouch to keep your gear safe means everything to the team.
Customer service is on point!
I accidentally ordered the wrong size ring and not only did Outlaws give me options but they responded so fast. My new ring is already on its way. Stay awesome guys, your customer service is on point and I will totally be ordering again. ☺️
8 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Ranjit, Sizing mix-ups happen, so the team always strives to move fast and make the swap completely effortless. Knowing we got your new ring sorted and on its way to you so quickly is a massive win for the crew.
We appreciate the love for the customer service and look forward to helping you build out your collection in the future.
Stay awesome.
Excellent signature ring (Gold-onyx).
Excellent signature ring (Gold-onyx).
Quality is first class, would definately buy again
8 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Andy, Hearing that you love the first-class quality of the Gold Onyx Signature ring is a massive win for the crew.
We pour a lot of energy into making sure every piece looks sharp and feels premium, so knowing it hit the mark means everything to the team.
We look forward to welcoming you back for your next piece.
Reply from OUTLAWS. Amsterdam
Simon, Hearing that the gear landed promptly and that you love the quality is a massive win for the crew.
We pour a lot of energy into keeping shipping efficient and our products premium, so knowing we hit the mark means everything to the team.
Enjoy rocking your new piece.
Reply from OUTLAWS. Amsterdam
Tord, Hearing that the shopping experience was effortless and that you are impressed with both the quality and the price point is a massive win for the crew.
We pour a lot of energy into keeping our process smooth and delivering premium gear with real value, so knowing we hit the mark means everything to the team.
Enjoy rocking your new pieces.
Great quality product
Quality product exactly as described and delivered in time specified.
19 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Simon, Hearing that the gear is exactly as described and landed right on time is a massive win for the crew.
We pour a lot of energy into keeping things accurate, premium, and efficient, so knowing we hit the mark means everything.
Enjoy rocking your new piece.
Absolutely stellar customer service…
Absolutely stellar customer service from Sam. Ordered a wrong size and arranged a return, had an absolute nightmare with the shipping company so decided to cancel the return, Sam then kindly gave me a green return with a discount code for a new piece which has now been ordered and is on the way. 10/10 will definitely be buying more pieces from here!
26 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Liberty, Shouting out Sam for holding it down and turning a major headache into a total win.
Taking care of the community is everything to the team, so knowing you felt backed through the chaos means the world.
Stoked to hear the replacement is heading your way.
I was sceptical but ……..
I was sceptical but can absolutely recommend. Delivery was great and I love my piece.
4 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Turning skepticism into a total win is the ultimate compliment for the crew.
We appreciate you taking a chance on us, and knowing everything from the shipping to the gear hit the mark means everything.
Enjoy rocking your new piece.
Really like the pieces
Really like the pieces! Gold lightning onyx cross and last stand pieces are mint 🫡 nice solid designs fit around the neck really well!
8 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Leigh, Hearing that you love the solid, premium design of the Gold Lightning Onyx Cross and the Last Stand pieces is a massive win for the crew.
We pour a lot of energy into making sure every piece sits perfectly and feels substantial, so knowing they fit around the neck exactly right means everything to the team.
Enjoy rocking your new gear.
The necklace was everything I thought…
The necklace was everything I thought it would be! Very nice!
30 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Charles, Hearing that the necklace lived up to all your expectations and that you love the design is a massive win for the crew.
We pour a lot of energy into making sure every piece looks and feels exactly as promised, so knowing we hit the mark means everything to the team.
Enjoy rocking your new piece.
My first time buying from here
My first time buying from here. The website is easy to navigate and the products all look great. My order was quickly dispatched with excellent communication and tracking from the seller. Im really happy with my bracelet. Its excellent quality and arrived in great packaging. Highly recommended and I will be buying again soon.
11 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Welcome to the crew Chris, and thank you for choosing us for your first purchase.
We pour a lot of energy into making the entire process seamless, from a clear website to fast shipping and premium packaging. Knowing you love the bracelet and are already planning your next piece means everything to the team.
Enjoy rocking your new gear.
Great products
Great products, fits in with my style perfectly. Quick delivery and great agter sales. I will be buying from outlaw again for sure!!
7 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Simon,
Thanks for taking the time to leave a review, brother.
Great to hear our pieces fit your style perfectly and that you had a smooth experience from delivery through to after-sales support.
We really appreciate your support, and we look forward to your next order.
Stay forged,
Outlaws Amsterdam
Had to get a piece replaced
Had to get a piece replaced. They replaced it fast. Only thing i would say is the back is difficult to read. Can't fault the service.
5 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Stuart,
Thanks for taking the time to leave a review.
Glad we could get your replacement sorted quickly and that our service met your expectations. We also appreciate your feedback about the engraving on the back being difficult to read. We'll be sure to pass that along to the team.
Thanks for riding with us.
Stay forged,
Outlaws Amsterdam
Exceptional customer service
Exceptional customer service, very personalised and made to feel I was first priority. Never really experienced anything like it before. Can’t wait for the pieces to arrive. Thank you to Jack and Joy.
5 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Penny,
That means a lot to us. We're proud to make every member of the crew feel looked after, and we're glad we could do that for you.
Thanks for taking the time to share your experience. We can't wait for your pieces to arrive. Welcome to the Outlaws crew.
Stay forged,
Outlaws Amsterdam
Product was perfect
Product was perfect. I have not taken it off since I got it.
6 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Dave,
That's exactly what we love to hear, brother.
When a piece becomes something you don't want to take off, we know we've done our job. We're really glad it's living up to your expectations.
Stay forged,
Outlaws Amsterdam
A fantastic experience buying from…
A fantastic experience buying from Outlaws a superb quality products backed up by a fantastic service and fast delivery service. Brilliant!!!
24 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Raj,
Thank you for sharing your experience with us.
Knowing everything came together, from the quality of the pieces to the service and speedy delivery, is exactly what we strive for every day.
We appreciate your support and hope to see you back for another piece soon.
Stay forged,
Outlaws Amsterdam
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