Omega Rental Cars - Queenstown Town Reviews 226

TrustScore 5 out of 5

4.9

93 Beach Street, Unit 5, 9300 Queenstown, Otago, NZ


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See what reviewers are saying

Rated 5 out of 5 stars

Quick, easy and super helpful when we dropped the car up. Great car - exactly what we needed and returning it was simple and efficient. Transferred to airport was great and quick as well.

Rated 5 out of 5 stars

Omega is my go-to rental car company in NZ since my exchange student days. First rented from them in 2017, and renting again in 2024 has been equally fuss-free. Daily rental rates are very reasonab... See more

Rated 5 out of 5 stars

Extremely cheap, very quick transaction without taking up too much time for paperwork. Great to have free transfer to airport as well.

Rated 4 out of 5 stars

Couldn't fault these guys. We asked to extend our rental last minute& they quickly organised this promptly without a fuss however , after we discussed it with our group we changed our minds. We recei... See more


Company details

  1. Car Rental Agency
  2. Car Accessories Store

About Omega Rental Cars - Queenstown Town

Written by the company

Omega Rental Cars

25 yrs

Trusted by customers from around the world for over 25 years!


Why book with Omega

Upfront and Honest Service

With no hidden extras

24hr AA Roadservice

In the unlikely event of a breakdown, you're covered

Unbranded vehicles for added security

Our cars are completely free of rental car company stickers and branding, which many of our customers prefer.

Trusted by 400,000+ customers

We've been around for over 25 years and have satisfied the rental car requirements of over 400,000 customers in this time.

Free stuff!

We provide free children's car seats, free additional drivers, maps and unlimited kilometre rates.

Great value insurance options

Our CDW (Collision Damage Waiver) is one of the most competitive in the NZ market and gives you the option of a NIL Excess

Senior Saver 65 Years+

Written by the company

10% discount for our most experienced drivers
We recognise that we all get better with age, once we have the wisdom that comes from life experience on our side. As a recognition to our customers who are over 65 years of age, we would like to provide a 10% discount to celebrate our most experienced drivers. Simply book online and use promo code ‘seniorsaver’ with your booking.

COVID-19 Promise: Free Cancellation

Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel

Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel
If you have a booking with us, and the NZ or AU governments brings in NZ Lockdown Alert Level 3 or 4 or Australian border closures which prevent you from travelling (or the bubble is suspended), we won’t charge you any cancellation or amendment fees.

Contact info

  • 93 Beach Street, Unit 5, 9300, Queenstown, Otago, New Zealand

  • +64 3 442 5224

4.9

Excellent

TrustScore 5 out of 5

226 reviews

5-star
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1-star

Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Efficient service

Quick, easy and super helpful when we dropped the car up. Great car - exactly what we needed and returning it was simple and efficient. Transferred to airport was great and quick as well.

3 October 2025
Rated 5 out of 5 stars

Extremely cheap

Extremely cheap, very quick transaction without taking up too much time for paperwork. Great to have free transfer to airport as well.

19 September 2025
Rated 5 out of 5 stars

Staff friendly

Staff friendly, car ready before time, car in excellent condition, car return process seamless, instant shuttle to the airport. All good!

2 March 2025
Rated 4 out of 5 stars

Value for money was great

Value for money was great, car was in good condition with the expected chips and bumps on a car it's age.
The staff at pickup were polite and helpful although we were given some incorrect drop off information, which had I not checked, could've resulted in some anxious times early in the morning at the airport.

16 December 2024
Rated 5 out of 5 stars

Highly recommend

Omega is my go-to rental car company in NZ since my exchange student days. First rented from them in 2017, and renting again in 2024 has been equally fuss-free.
Daily rental rates are very reasonable and the car pick-up/drop-off process has always been easy and seamless. If you choose a city centre pick-up from Omega Queenstown, there’s an extra step to head to their depot slightly outside of the city - but they cover an Uber ride there so there was barely an inconvenience.

8 December 2024
Rated 5 out of 5 stars

Everything went great

Last minute online booking. Everything went great, good price with no hidden costs. Picked up our car from Christchurch (Omega paid for taxi from city to pick up location) and dropped off in Queenstown with transfer to airport.

All recommendations

14 November 2024
Rated 5 out of 5 stars

I looked around before choosing Omega…

I looked around before choosing Omega Rentals for our visit to Queenstown, they seemed to be the best value and I was pleasantly surprised by the excellent service that I received also. Being less expensive than the other I thought could be an issue from the service side, however, this turned out not to be the case, they were excellent, thanks again.

11 July 2024
Rated 5 out of 5 stars

Their rental rates for very affordable

Their rental rates for very affordable. The car, clean and reliable. Our taxi driver overcharged us for our ride from Queenstown to Omega's depot and Omega still reimburse the full amount of the taxi fare. Much appreciated, will be happy to rent a car from them again.

16 April 2024

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