Omega Rental Cars - Picton Reviews 879

TrustScore 4.5 out of 5

4.7

1 Lagoon Road, 7220 Picton, Marlborough, NZ


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See what reviewers are saying

Rated 5 out of 5 stars

The reservation process was simple, pick up at Picton was terrific and the drop off service at Christchurch was spot on. The car (Toyota Yaris) was ideal for the two of us. Comfortable and economi... See more

Rated 5 out of 5 stars

Car was ready on time and the pick up process was efficient. Staff were helpful and friendly. We did quite a few kilometres in the South Island, and the car (Toyota Corolla station wagon) performed fa... See more

Rated 5 out of 5 stars

Omega Rentals were fantastic to deal with, fairly priced and created a seamless experience for us. We needed to pick up and drop off our rental, after hours at seperate pick up and drop off locations.... See more

Rated 5 out of 5 stars

Quick, friendly, very professional check in. No issue with changing the car to a level above the one booked, suggested by Kelvin, when the route to be travelled was discussed. The car was immacu... See more


Company details

  1. Car Rental Agency
  2. Car Accessories Store

About Omega Rental Cars - Picton

Written by the company

Omega Rental Cars

25 yrs

Trusted by customers from around the world for over 25 years!


Why book with Omega

Upfront and Honest Service

With no hidden extras

24hr AA Roadservice

In the unlikely event of a breakdown, you're covered

Unbranded vehicles for added security

Our cars are completely free of rental car company stickers and branding, which many of our customers prefer.

Trusted by 400,000+ customers

We've been around for over 25 years and have satisfied the rental car requirements of over 400,000 customers in this time.

Free stuff!

We provide free children's car seats, free additional drivers, maps and unlimited kilometre rates.

Great value insurance options

Our CDW (Collision Damage Waiver) is one of the most competitive in the NZ market and gives you the option of a NIL Excess

Senior Saver 65 Years+

Written by the company

10% discount for our most experienced drivers
We recognise that we all get better with age, once we have the wisdom that comes from life experience on our side. As a recognition to our customers who are over 65 years of age, we would like to provide a 10% discount to celebrate our most experienced drivers. Simply book online and use promo code ‘seniorsaver’ with your booking.

COVID-19 Promise: Free Cancellation

Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel

Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel
If you have a booking with us, and the NZ or AU governments brings in NZ Lockdown Alert Level 3 or 4 or Australian border closures which prevent you from travelling (or the bubble is suspended), we won’t charge you any cancellation or amendment fees.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

879 reviews

5-star
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1-star

Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Scam alert.


Scam alert.
Be aware you'll be quoted one price by the van driver and then told its a higher price when you get to the office. I advise avoiding this company or at minimum lock in a price with the office, preferably in writing, before being taken to the office. The driver was insistent it was an innocent mistake because she was hard of hearing. Make of that what you will.

7 January 2026
Unprompted review
Omega Rental Cars - Picton logo

Reply from Omega Rental Cars - Picton

Hi Roelof, thank you for your review, albeit baffling with regard to quotes. Our standard protocol for quotes is provided by our website, in some cases, by our Call Centre Team (which is locked in for 7 days at the time of the quote), not by our shuttle drivers. Do note, we have dynamic pricing - the prices update constantly based on our competitors. We will submit, based on our pricing structure, that the prices may very well have been updated during that time. We highly recommend obtaining a quote directly from our website, where the pricing is secured. Alternatively, our call Centre Team would be able to. Hope this helps.

Rated 5 out of 5 stars

The reservation process was simple

The reservation process was simple, pick up at Picton was terrific and the drop off service at Christchurch was spot on.
The car (Toyota Yaris) was ideal for the two of us. Comfortable and economical.
Would recommend Omega to anyone travelling to N.Z. The rates are the best we have used and a lot cheaper than an Australian competitor.

3 October 2025
Rated 5 out of 5 stars

They sent timely reminders and follow…

They sent timely reminders and follow ups even when I had difficulty in responding they (Margaret) took the time and effort to ensure that the transaction and hand over of the vehicle was completed.
She went above and beyond which helped to make the trip to New Zealand all the more memorable.

27 August 2025
Rated 5 out of 5 stars

Great Value

A lot of the car rental companies could take a lesson from Omega @ Picton; the pick up experience and return is fantastic, quick, smooth and completed by friendly people. And to boot the rates that Omega offers for cars (while not always the newest) are fantastic; reliable cars at a good price!

24 August 2025
Rated 5 out of 5 stars

Great experience

Great experience! The car was clean, reliable, and ready on time. Pick-up and drop-off were quick and easy, and the staff was friendly and professional. I would definitely rent from them again.

13 August 2025
Rated 5 out of 5 stars

Highly recommend Omega

The sales rep was welcoming, upbeat and genuine. The car was well cared for and dependable on the winding NZ roads. Drop off was a breeze. Very friendly folks all around and dependability. What more can you ask?

27 June 2025

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