Omega Rental Cars - Nelson Airport Reviews 1,846

TrustScore 5 out of 5

4.8

102 Quarantine Road, 7011 Nelson, Annesbrook, NZ


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See what reviewers are saying

Rated 5 out of 5 stars

We rented our first Omega rental vehicle in Auckland for a week. We picked it up Downtown Auckland and returned it to the Auckland airport. We did not use the vehicle till we headed out of Auckland.... See more

Rated 5 out of 5 stars

The online service is straightforward to use; Omega offers a wide range of options that made it easy to find a vehicle that matched my needs; the airport pickup was prompt; the vehicle pickup was quic... See more

Rated 3 out of 5 stars

The vehicle had a flat battery after being parked for 3 hours. Fortunately my husband was able to jump start it so we could get our guests to the airport on time. However it meant we could not stop to... See more

Rated 5 out of 5 stars

It was great that I could pick up the car at nelson and drop it at Christchurch with no extra cost and both ends made it very easy


Company details

  1. Car Rental Agency
  2. Car Accessories Store

About Omega Rental Cars - Nelson Airport

Written by the company

Omega Rental Cars

25 yrs

Trusted by customers from around the world for over 25 years!


Why book with Omega

Upfront and Honest Service

With no hidden extras

24hr AA Roadservice

In the unlikely event of a breakdown, you're covered

Unbranded vehicles for added security

Our cars are completely free of rental car company stickers and branding, which many of our customers prefer.

Trusted by 400,000+ customers

We've been around for over 25 years and have satisfied the rental car requirements of over 400,000 customers in this time.

Free stuff!

We provide free children's car seats, free additional drivers, maps and unlimited kilometre rates.

Great value insurance options

Our CDW (Collision Damage Waiver) is one of the most competitive in the NZ market and gives you the option of a NIL Excess

Senior Saver 65 Years+

Written by the company

10% discount for our most experienced drivers
We recognise that we all get better with age, once we have the wisdom that comes from life experience on our side. As a recognition to our customers who are over 65 years of age, we would like to provide a 10% discount to celebrate our most experienced drivers. Simply book online and use promo code ‘seniorsaver’ with your booking.

COVID-19 Promise: Free Cancellation

Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel

Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel
If you have a booking with us, and the NZ or AU governments brings in NZ Lockdown Alert Level 3 or 4 or Australian border closures which prevent you from travelling (or the bubble is suspended), we won’t charge you any cancellation or amendment fees.

Contact info

  • 102 Quarantine Road, 7011, Nelson, Annesbrook, New Zealand

  • +64 3 548 5850

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quick and easy

Quick and easy pick up and drop off. Got an upgrade due to vehicle now being avaliable but if was older and hated needing the key to lock it each time. (Booked 2021 model sedan got 2018 suv) apart from that it was a great vehicle and suited all our needs.

2 May 2025
Rated 5 out of 5 stars

Satisfied

The staff were prompt both times in making sure we had no waiting. The rental car was clean and served us well on our South Island tour. Ideal for the two of us.

10 May 2025
Rated 5 out of 5 stars

Recommend

Communication was easy. Great staff at each end of our journey.
Just a short wait for pick up at the airport.
The car was tidy and reliable.
We returned the rental to another airport without the huge relocation costs that other companies charge.
Drop off at Queenstown was simple with a quick shuttle ride to the airport.

23 April 2025
Rated 5 out of 5 stars

Another great Omega location - Nelson

I have used Omega in other cities, and Nelson continued to uphold what I know of them - easy to peruse & book website, a range of cars to meet my needs, affordable rental cars, friendly & knowledgeable staff.
The Nelson staff knew the area, so gave a lot of helpful tips for my visit, must-do activities where I was going. Couldn't fault them.

11 April 2025
Rated 5 out of 5 stars

I always hire from omega

I always hire from omega, they pick you up from the airport free to collect your car and I get the option to leave the car at the airport which was super convenient as I get a very early flight, very good prices as well, very good customer service service, will use every time

15 April 2025
Rated 4 out of 5 stars

Great service

Easy to deal with. Only small issue when trying to phone you when I got to the airport. Your phones were playing up saying this is not a number. Otherwise awesome.

29 April 2025

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