We rented our first Omega rental vehicle in Auckland for a week. We picked it up Downtown Auckland and returned it to the Auckland airport. We did not use the vehicle till we headed out of Auckland.... See more
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See what reviewers are saying
The online service is straightforward to use; Omega offers a wide range of options that made it easy to find a vehicle that matched my needs; the airport pickup was prompt; the vehicle pickup was quic... See more
The vehicle had a flat battery after being parked for 3 hours. Fortunately my husband was able to jump start it so we could get our guests to the airport on time. However it meant we could not stop to... See more
It was great that I could pick up the car at nelson and drop it at Christchurch with no extra cost and both ends made it very easy
Company details
About Omega Rental Cars - Nelson Airport
Written by the company
Trusted by customers from around the world for over 25 years!
Why book with Omega
Upfront and Honest Service
With no hidden extras24hr AA Roadservice
In the unlikely event of a breakdown, you're coveredUnbranded vehicles for added security
Our cars are completely free of rental car company stickers and branding, which many of our customers prefer.Trusted by 400,000+ customers
We've been around for over 25 years and have satisfied the rental car requirements of over 400,000 customers in this time.Free stuff!
We provide free children's car seats, free additional drivers, maps and unlimited kilometre rates.Great value insurance options
Our CDW (Collision Damage Waiver) is one of the most competitive in the NZ market and gives you the option of a NIL ExcessSenior Saver 65 Years+
Written by the company

- 10% discount for our most experienced drivers
- We recognise that we all get better with age, once we have the wisdom that comes from life experience on our side. As a recognition to our customers who are over 65 years of age, we would like to provide a 10% discount to celebrate our most experienced drivers. Simply book online and use promo code ‘seniorsaver’ with your booking.
COVID-19 Promise: Free Cancellation
Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel

Contact info
102 Quarantine Road, 7011, Nelson, Annesbrook, New Zealand
- +64 3 548 5850
Replied to 56% of negative reviews
Typically replies within 1 week
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The vehicle had a flat battery after…
The vehicle had a flat battery after being parked for 3 hours. Fortunately my husband was able to jump start it so we could get our guests to the airport on time. However it meant we could not stop to refuel before dropping vehicle back which meant we incurred additional costs. We only travelled from airport to Redwood Valley and return to airport, total of 50km.
All staff we interacted with were…
All staff we interacted with were amazing. The car was perfect for what we needed and reliable n
Amazing customer service
The team in Nelson got a vehicle out for us after hours for one of our team members to get home. Would highly recommend Omega Rental Cars Nelson.
Great relocation deal
Great relocation deal that we were able to extend at short notice. Fantastic customer service
Great staff and car.
Very helpful staff
A great hire
Very easy to book and collect from the omega depot. Rapid transfer to the airport at the end of our hire. Great little car at a reasonable price
Great servicec as usual.
I have been using Omega's rental cars for over 30 years, longer than most of their longest-serving staff. I will continue to do so as I am more than well-served by their team.
Customer service was great.
The team at Omega have always looked…
The team at Omega have always looked after us very well, from pickup at the airport and nice cars. Been dealing with them for over 10 years and they are our go to car rental always!
Really helpful
Really helpful, efficient staff at collection/drop off. Great value for $$.
Greeted at Airport with prompt service.
Greeted at Airport with prompt service.
Helpful & friendly advice given by courteous driver Sharon.
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