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Muziker Reviews 851

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of products and appreciate the competitive pricing. Many people highlight the fast and efficient delivery service, noting that items often arrive in perfect condition and sometimes even sooner than expected. The overall purchasing process is consistently described as smooth and user-friendly, with many consumers expressing their intent to buy again. However, some customers also noted issues with their orders, such as receiving an incorrect number of items or products that showed signs of prior use despite being advertised as new. A few people experienced problems with delivery, including packages being returned without notification or damaged items upon arrival.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the fast... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Quality

Reviewers mention positive feedback about quality. Many customers received products in perfect condition,... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, noting that ordering... See more

Price

Consumers find price to be positive. Many reviewers highlight competitive pricing, often noting that products... See more

Based on these reviews

Rated 5 out of 5 stars

Good service, fast delivery. Bought a Pasadena guitar. Packaging was good. It would help customers decide much quicker if there were short videos of the instruments being played to hear the sound q... See more

Company replied

Rated 5 out of 5 stars

Good quality service. Contacted the customer service and they responded fast and were extremely helpful. Shipping to Portugal took about a week. Really glad I did business with you guys.

Company replied

Rated 5 out of 5 stars

The order arrived in good conditions within the predicted date/time. They have more payment options than some shops for Portugal which is why I chose Musiker and all went well.

Company replied

Rated 5 out of 5 stars

Everything was excellent. I had questions about an order and received an answer quickly. Furthermore, the promotions were valuable. I took advantage and bought a lot of yarn. The shipping was quick a... See more

Company replied

Rated 1 out of 5 stars

Hello, I am very sad and angry with the UPS carrier after reading that the package was refused and returned to Slovakia. I never refused the package because no one notified me, and simply becaus... See more

Company replied

Rated 1 out of 5 stars

The title of this article was misleading. It states that the article i bought contains all three versions of the album, which is a good deal. I asked a question on the website to make sure, and I was... See more

Company replied

Rated 2 out of 5 stars

I bought a vinyl and it arrived broken in half. I opened a ticket with pictures and all the needed information and I get an answer asking for pictures. I also checked the box that the main package was... See more

Company replied

Rated 5 out of 5 stars

Fast international delivery, everything according to what was ordered, user friendly process and very important, stock of items that in my home country I was told would only be available in July... An... See more

Company replied

Rated 5 out of 5 stars

Easy purchase. Super fast and problem free delivery. The guitar was in perfect condition on arrival. I would definetly buy again.

Company replied

Rated 5 out of 5 stars

Very fast shipping, packaging also good as everything came in mint conditions. Will definitely purchase again!

Company replied

Rated 5 out of 5 stars

Great experience. It’s my second order with Muziker and everything went smoothly. The product arrived quickly and in perfect condition.

Company replied

Rated 5 out of 5 stars

You had what most others nearby do not. Received in good order. I would buy from you again and trust you with more expensive items. An American who resides in Portugal.

Company replied

Rated 5 out of 5 stars

The ordering processes were easy as expected from a large e-commerce business. The shipment was on the slow side. This could be due to international shipping and the Hollidays.

Company replied

Rated 5 out of 5 stars

Nicely packed order, delivery time was OK ..Resumé : All good..Cheers.

Company replied

Rated 5 out of 5 stars

great price for a great pedal. delivery costs were for the little time it took. very pleased as always with muziker

Company replied

Rated 5 out of 5 stars

I highly recommend Muziker for their excellent service and products.

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Rated 4 out of 5 stars

The service, pricing, and delivery speed were all excellent. I recently purchased a Callaway XR Black/Silver Right-Handed Graphite Regular Standard Golf Set labeled as “just unboxed.” I expected a s... See more

Company replied

Rated 5 out of 5 stars

Wide variety of products, competitive prices and fast delivery.

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

Uma loja online europeia confiável com mais de 25 anos de história e showrooms na República Checa e na Eslováquia, especializada em instrumentos musicais, LPs, tecnologia de áudio, equipamentos de DJ e acessórios musicais. Uma empresa socialmente responsável, com respeito pelo planeta e com o objetivo de melhorar continuamente os seus serviços.

Experimente a música em todas as suas facetas

Written by the company

Guitarras, baterias, teclados, tecnologia de estúdio e áudio, LPs & merchandising
A Muziker fornece equipamentos de topo para músicos, produtores, DJs e fãs de vinil, bem como para entusiastas de áudio e vídeo.

Compre com confiança na Muziker

Devoluções fáceis, centro de assistência próprio e suporte profissional

Devoluções fáceis, centro de assistência próprio e suporte profissional
Aproveite devoluções sem complicações, assistência interna dedicada e suporte profissional ao cliente.

Contact info

Promotion box for Muziker

Muziker é um grande retalhista online

Entregamos instrumentos musicais e acessórios em 35 países da Europa

4.5

Excellent

TrustScore 4.5 out of 5

851 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service thanks

Excellent service thanks

30 June 2025
Muziker logo

Reply from Muziker

We're all about the music, and your review tells us we're hitting all the right notes! Thanks for the love and for being a part of our vibrant musical community.

Rated 5 out of 5 stars
Muziker logo

Reply from Muziker

Wow, thanks so much for the awesome review! We're absolutely thrilled you had such a great experience with us. It means the world to our team to hear that we're hitting the right notes!

Rated 5 out of 5 stars

Very fast and had no issues

Very fast and had no issues. Guitar arrived perfectly :)

25 June 2025
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Reply from Muziker

Wow, thanks so much for the awesome review! We're absolutely thrilled you had such a great experience with us. It means the world to our team to hear that we're hitting the right notes!

Rated 4 out of 5 stars

Very reliable company and good prices products.

The service, pricing, and delivery speed were all excellent. I recently purchased a Callaway XR Black/Silver Right-Handed Graphite Regular Standard Golf Set labeled as “just unboxed.” I expected a showroom model, but a few clubs (6, 7 & S) show clear signs of use, which was a bit surprising. Perhaps Muziker would be willing to replace these specific clubs, as the rest of the set appears to be in like-new condition.

That said, I would still be happy to order from Muziker again in the future.

14 June 2025
Unprompted review
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Reply from Muziker

Dear Floris,

Thank you for your positive feedback and for choosing Muziker! We’re glad to hear you found our prices, service, and delivery speed excellent.

Regarding the clubs you mentioned, we appreciate you bringing this to our attention. If you wish, please feel free to contact our customer service team at espana@muziker.com so we can look into this and assist you further.

We’re committed to offering the best possible experience and take all comments seriously to keep improving.

Looking forward to serving you again in the future!
Best regards
Mauri García

Rated 5 out of 5 stars

Good shipping

Good tracking, delivered on time

2 June 2025
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Reply from Muziker

We're over the moon about your review! It's customers like you who make our work so rewarding and remind us why we do what we do. Thanks for being a part of the Muziker family!

Rated 5 out of 5 stars
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Reply from Muziker

This is the best kind of feedback we could ask for! We're so happy to hear you're loving your experience with Muziker. We'll keep striving to exceed your expectations in the future.

Rated 5 out of 5 stars
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Reply from Muziker

Your review brought a huge smile to everyone's face here at Muziker. It's so gratifying to know we're making a positive impact on our customers' lives. Thanks for choosing us!

Rated 5 out of 5 stars

Superb service!

Fast international delivery, everything according to what was ordered, user friendly process and very important, stock of items that in my home country I was told would only be available in July... An experience to repeat.

11 May 2025
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Reply from Muziker

This review totally made our day! We're overjoyed to hear you're enjoying your purchase from Muziker. We put a lot of care into selecting the best gear, and it's so rewarding to hear it's making you happy.

Rated 5 out of 5 stars

You had what most others nearby do not

You had what most others nearby do not. Received in good order. I would buy from you again and trust you with more expensive items.
An American who resides in Portugal.

4 May 2025
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Reply from Muziker

We're over the moon about your review! It's customers like you who make our work so rewarding and remind us why we do what we do. Thanks for being a part of the Muziker family!

Rated 5 out of 5 stars

All ok

All ok. Recomended

8 April 2025
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Reply from Muziker

This review totally made our day! We're overjoyed to hear you're enjoying your purchase from Muziker. We put a lot of care into selecting the best gear, and it's so rewarding to hear it's making you happy

Rated 5 out of 5 stars

Very easy order and got quick I hope…

Very easy order and got quick I hope deal with us again

6 April 2025
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Reply from Muziker

Thanks a million for sharing your positive experience! We love hearing from satisfied customers like you. It inspires us to keep doing what we love and providing the best possible service.

Rated 1 out of 5 stars

very sad experience

Hello,
I am very sad and angry with the UPS carrier after reading that the package was refused and returned to Slovakia. I never refused the package because no one notified me, and simply because I had a phone problem, nothing was offered, such as taking the package to a pick-up location.
This is my last experience with you. I am therefore waiting for my order to be canceled and a refund via PayPal.
Please keep me informed as soon as possible.
Mr. Rocha

28 March 2025
Unprompted review
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Reply from Muziker

Dear Mr.Rocha,

We are truly sorry to hear about your experience with the delivery, and we understand your frustration.

We want to clarify that we do not have direct control over the delivery process with UPS, but we always aim to ensure the smoothest possible experience for our customers. From our side, we try to keep customers informed throughout the delivery process, and we regret that there was a lack of communication in your case.

Regarding the return and refund, we will be happy to assist you with your refund through PayPal as soon as possible. We will make sure to keep you updated on the status of your order.

If you have any further questions, please don’t hesitate to contact us.

Kind regards,

Rated 5 out of 5 stars

Extremely fast

Extremely fast! Everything good.

2 February 2025
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Reply from Muziker

Sua resenha é um brilhante exemplo do que buscamos todos os dias: clientes felizes que amam seus equipamentos de música. Obrigado pelas suas amáveis palavras e por ser um valioso membro da comunidade Muziker!

Rated 5 out of 5 stars

Excelente.

Easy, fast, and good.

16 January 2025
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Reply from Muziker

As suas amáveis ​​palavras são música para os nossos ouvidos! Estamos muito felizes por o ter ajudado a encontrar o produto perfeito para as suas necessidades musicais. É disso que se trata!

Rated 5 out of 5 stars

Excelent service

Great condition, and fast delivery

15 January 2025
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Reply from Muziker

Thanks a million for sharing your positive experience! We love hearing from satisfied customers like you. It inspires us to keep doing what we love and providing the best possible service.

Rated 5 out of 5 stars

2 flautas Aulos (soprano e alto)…

2 flautas Aulos (soprano e alto) chegaram dentro do prazo prometido. A encomenda não estava danificada. As flautas estão em perfeitas condições, o som é ótimo.
Se pudessem colocar mais plástico-bolha na encomenda, seria perfeito (isto não é uma crítica, mas um bom desejo)
Obrigado, Muziker. Cristina Mestre
*
2 Aulos flutes (soprano and alto) arrived within the promised time. The package was not damaged. The flutes are in perfect condition, the sound is great.
If they could put more bubble wrap in the package, it would be perfect (this is not a criticism, but a good wish).
Thank you, Muziker. Cristina Mestre

13 January 2025
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Reply from Muziker

This is the best kind of feedback we could ask for! We're so happy to hear you're loving your experience with Muziker. We'll keep striving to exceed your expectations in the future.

Rated 5 out of 5 stars

Excellent price and service,item…

Excellent price and service,item arrived well packaged and safe
Will use this company again

3 December 2024
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Reply from Muziker

Your review is music to our ears! We're so glad we could be a part of your musical journey. We'll keep the good vibes coming with more amazing products and service.

Rated 4 out of 5 stars

Untill now 15 days waiting for a vinyl..

Untill now 13 days waiting for a vinyl.. and he is here and in good conditions. Updated from 3 to 4 stars.

1 December 2024
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Reply from Muziker

Caro Joao,

Lamentamos profundamente saber que o seu pacote chegou atrasado.

Conseguimos analisar o seu pedido e estamos felizes por ver que o pedido foi finalmente entregue. Infelizmente não podemos garantir as datas de entrega, pois dependem da transportadora. Esta fornece-nos datas de entrega que são as que oferecemos aos nossos clientes, mas em datas próximas do Natal, como é o seu caso, as transportadoras estão suscetíveis a pequenos atrasos, mas não ocorrem em todos os envios e é algo que não podemos prever.

Caso tenha qualquer outra dúvida, por favor contacte-nos através do nosso e-mail de apoio ao cliente espana@muziker.com.

Obrigado pelos seus comentários, ajudam-nos a melhorar no futuro. Estamos sempre em constante aperfeiçoamento para oferecer o melhor serviço aos nossos clientes.

Esperamos vê-lo novamente no Muziker.

Sinceramente,

Mauri García - Muziker

Rated 5 out of 5 stars

Everything ok

Everything ok. No problems, great shipping

18 November 2024
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Reply from Muziker

Thanks a million for sharing your positive experience! We love hearing from satisfied customers like you. It inspires us to keep doing what we love and providing the best possible service.

Rated 1 out of 5 stars

One month to get my order and bad color

One month to get my order
Finally, the white colour shown on the advert is actually grey
Really ugly
The only explanation from the seller is that the white colour is actually grey for this brand. Hopeless
Make and model: Big Max Aqua Sport 3 White/Black/Fuchsia Golf trolley bag

30 October 2024
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Reply from Muziker

We're genuinely sorry to hear about the issues you experienced. We know how frustrating it can be when things don't go as planned. We take feedback like yours seriously and are actively working to make improvements to ensure a better experience for all our customers.

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