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Muziker Reviews 851

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of products and appreciate the competitive pricing. Many people highlight the fast and efficient delivery service, noting that items often arrive in perfect condition and sometimes even sooner than expected. The overall purchasing process is consistently described as smooth and user-friendly, with many consumers expressing their intent to buy again. However, some customers also noted issues with their orders, such as receiving an incorrect number of items or products that showed signs of prior use despite being advertised as new. A few people experienced problems with delivery, including packages being returned without notification or damaged items upon arrival.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the fast... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Quality

Reviewers mention positive feedback about quality. Many customers received products in perfect condition,... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, noting that ordering... See more

Price

Consumers find price to be positive. Many reviewers highlight competitive pricing, often noting that products... See more

Based on these reviews

Rated 5 out of 5 stars

Good service, fast delivery. Bought a Pasadena guitar. Packaging was good. It would help customers decide much quicker if there were short videos of the instruments being played to hear the sound q... See more

Company replied

Rated 5 out of 5 stars

Good quality service. Contacted the customer service and they responded fast and were extremely helpful. Shipping to Portugal took about a week. Really glad I did business with you guys.

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Rated 5 out of 5 stars

The order arrived in good conditions within the predicted date/time. They have more payment options than some shops for Portugal which is why I chose Musiker and all went well.

Company replied

Rated 5 out of 5 stars

Everything was excellent. I had questions about an order and received an answer quickly. Furthermore, the promotions were valuable. I took advantage and bought a lot of yarn. The shipping was quick a... See more

Company replied

Rated 1 out of 5 stars

Hello, I am very sad and angry with the UPS carrier after reading that the package was refused and returned to Slovakia. I never refused the package because no one notified me, and simply becaus... See more

Company replied

Rated 1 out of 5 stars

The title of this article was misleading. It states that the article i bought contains all three versions of the album, which is a good deal. I asked a question on the website to make sure, and I was... See more

Company replied

Rated 2 out of 5 stars

I bought a vinyl and it arrived broken in half. I opened a ticket with pictures and all the needed information and I get an answer asking for pictures. I also checked the box that the main package was... See more

Company replied

Rated 5 out of 5 stars

Fast international delivery, everything according to what was ordered, user friendly process and very important, stock of items that in my home country I was told would only be available in July... An... See more

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Rated 5 out of 5 stars

Easy purchase. Super fast and problem free delivery. The guitar was in perfect condition on arrival. I would definetly buy again.

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Rated 5 out of 5 stars

Very fast shipping, packaging also good as everything came in mint conditions. Will definitely purchase again!

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Rated 5 out of 5 stars

Great experience. It’s my second order with Muziker and everything went smoothly. The product arrived quickly and in perfect condition.

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Rated 5 out of 5 stars

You had what most others nearby do not. Received in good order. I would buy from you again and trust you with more expensive items. An American who resides in Portugal.

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Rated 5 out of 5 stars

The ordering processes were easy as expected from a large e-commerce business. The shipment was on the slow side. This could be due to international shipping and the Hollidays.

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Rated 5 out of 5 stars

Nicely packed order, delivery time was OK ..Resumé : All good..Cheers.

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Rated 5 out of 5 stars

great price for a great pedal. delivery costs were for the little time it took. very pleased as always with muziker

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Rated 5 out of 5 stars

I highly recommend Muziker for their excellent service and products.

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Rated 4 out of 5 stars

The service, pricing, and delivery speed were all excellent. I recently purchased a Callaway XR Black/Silver Right-Handed Graphite Regular Standard Golf Set labeled as “just unboxed.” I expected a s... See more

Company replied

Rated 5 out of 5 stars

Wide variety of products, competitive prices and fast delivery.

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

Uma loja online europeia confiável com mais de 25 anos de história e showrooms na República Checa e na Eslováquia, especializada em instrumentos musicais, LPs, tecnologia de áudio, equipamentos de DJ e acessórios musicais. Uma empresa socialmente responsável, com respeito pelo planeta e com o objetivo de melhorar continuamente os seus serviços.

Experimente a música em todas as suas facetas

Written by the company

Guitarras, baterias, teclados, tecnologia de estúdio e áudio, LPs & merchandising
A Muziker fornece equipamentos de topo para músicos, produtores, DJs e fãs de vinil, bem como para entusiastas de áudio e vídeo.

Compre com confiança na Muziker

Devoluções fáceis, centro de assistência próprio e suporte profissional

Devoluções fáceis, centro de assistência próprio e suporte profissional
Aproveite devoluções sem complicações, assistência interna dedicada e suporte profissional ao cliente.

Contact info

Promotion box for Muziker

Muziker é um grande retalhista online

Entregamos instrumentos musicais e acessórios em 35 países da Europa

4.5

Excellent

TrustScore 4.5 out of 5

851 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service

Excellent service. Top-quality components. I highly recommend it.

8 March 2026
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Reply from Muziker

Obrigado pelo seu comentário. Ficamos muito satisfeitos por saber que teve uma experiência excelente e que os componentes corresponderam à qualidade que procurava. Agradecemos a recomendação!

Rated 5 out of 5 stars

5 Stars

Fast, Reliable, Efficient

3 March 2026
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Reply from Muziker

Obrigado pelo seu comentário. Ficamos muito satisfeitos por saber que teve uma experiência rápida, fiável e eficiente connosco.

Rated 4 out of 5 stars

Good experience

7 January 2026
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Reply from Muziker

Hello,
Thank you very much for sharing your positive experience!
We’re glad to know everything went well, and we truly appreciate your trust in Muziker.
If you ever need any assistance, we’re always here to help.
Kind regards,
Muziker

Rated 5 out of 5 stars

Fast delivery

Fast delivery, package received as expected, safely packed.

7 January 2026
Muziker logo

Reply from Muziker

Hello,
Thank you very much for your positive review!
We’re glad to hear that the delivery was fast and that your package arrived safely and as expected. We truly appreciate your trust in Muziker.
If you ever need any assistance, we’ll be happy to help.
Kind regards,

Rated 5 out of 5 stars

Excellent again from this company

Excellent again from this company. Perfect in every way.

28 December 2025
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Reply from Muziker

Hello,
Thank you very much for your excellent review!
We are delighted to hear that everything went perfectly once again. Your continued trust means a lot to us, and we’ll keep working to provide the best experience every time.
If you ever need anything, we’re always here to help.
Kind regards,
Muziker

Rated 5 out of 5 stars

Great shopping experience

Wide variety of products, competitive prices and fast delivery.

6 December 2025
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Reply from Muziker

Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed a great shopping experience with our wide range of products, competitive prices, and fast delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!

Rated 5 out of 5 stars

great price for a great pedal.

great price for a great pedal.
delivery costs were for the little time it took.
very pleased as always with muziker

29 December 2025
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Reply from Muziker

Thank you for your great feedback! We’re thrilled to hear you got a fantastic pedal at a great price and that delivery was quick and efficient. Your continued trust in Muziker means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Ordered a Janome Sewing Machine - Great Experience

The ordering processes were easy as expected from a large e-commerce business.
The shipment was on the slow side. This could be due to international shipping and the Hollidays.

29 December 2025
Unprompted review
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Reply from Muziker

Thank you for your feedback! We’re delighted to hear that the ordering process was smooth and met your expectations. We appreciate your understanding regarding the shipping time — international deliveries during the holiday season can sometimes take a bit longer. We’re glad everything arrived safely and hope to serve you again soon!

Rated 3 out of 5 stars

Took more time than the expected

Good price but it took longuer than what is was expected

22 December 2025
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Reply from Muziker

Thank you for sharing your feedback. We’re glad you found a good price, but we’re sorry the delivery took longer than expected. We always aim to provide accurate delivery estimates and fast shipping, and your comment helps us improve. We hope your next experience with us will be even better!

Rated 4 out of 5 stars

All good with the order

All good with the order, thank you

14 December 2025
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Reply from Muziker

A sua avaliação é um verdadeiro testemunho do trabalho árduo e da dedicação da nossa incrível equipa. Estamos muito gratos pelo seu apoio e por fazer parte da comunidade Muziker.

Rated 5 out of 5 stars

Fast and Flawless

7 December 2025
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Reply from Muziker

Uau, muito obrigado pela sua incrível avaliação! Estamos absolutamente encantados por você ter tido uma ótima experiência conosco. Significa muito para a nossa equipe saber que estamos fazendo as coisas certas.

Rated 2 out of 5 stars

I bought a vinyl and it arrived broken…

I bought a vinyl and it arrived broken in half. I opened a ticket with pictures and all the needed information and I get an answer asking for pictures. I also checked the box that the main package was not damaged and I got an email after that asking if the package was damaged. I chose the option to get a new vinyl instead of the money back and at the end, without explaining why, they sent the money back. Why even bother having a ticket system if the information we put on it is not looked at.

9 December 2025
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Reply from Muziker

First of all, thank you for reaching out and providing detailed information about your order. We understand your frustration and sincerely apologize for the confusion regarding your ticket.

It seems there was a miscommunication in our system which led to your request for a replacement being processed as a refund instead. I understand that this is not what you wanted, and I apologize for any inconvenience caused.

If you still wish to receive a replacement vinyl, please let us know.

Rated 4 out of 5 stars

The delivery company could not deliver…

The delivery company could not deliver to the address.

1 December 2025
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Reply from Muziker

We’re sorry to hear that the delivery company was unable to deliver your order to the provided address. Please check that the shipping details you provided are correct, and let us know if you would like us to arrange a re-delivery or update the address. Please contact portugal@muziker.com .

We’ll be happy to assist you to ensure your order reaches you as soon as possible.

Rated 5 out of 5 stars

Arrived in order.

Arrived in order.

10 December 2025
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Reply from Muziker

We're all about spreading the joy of music, and your review assures us we're doing exactly that. Thanks for being a part of our musical mission and for sharing your enthusiasm!

Rated 5 out of 5 stars

Good price and fast shipping

Good price and fast shipping

28 November 2025
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Reply from Muziker

We're overjoyed to hear you had such a fantastic experience. We'll continue to strive for excellence in everything we do, from our product selection to our customer service.

Rated 5 out of 5 stars

Good quality service

Good quality service. Contacted the customer service and they responded fast and were extremely helpful. Shipping to Portugal took about a week. Really glad I did business with you guys.

25 November 2025
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Reply from Muziker

Your positive feedback is like a standing ovation for us! We're deeply committed to providing the best possible service, and we're so glad you noticed our efforts. Thank you

Rated 5 out of 5 stars

Fast and easy process

19 November 2025
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Reply from Muziker

Thanks a million for sharing your positive experience! We love hearing from satisfied customers like you. It inspires us to keep doing what we love and providing the best possible service.

Rated 4 out of 5 stars
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Reply from Muziker

We're beyond thrilled to hear you had such a positive experience. We'll continue working hard to ensure every customer feels the same way, providing top-notch service and the best musical gear around.

Rated 5 out of 5 stars

Excellent service and quality products.

Excellent service and quality products.

9 November 2025
Muziker logo

Reply from Muziker

Your review brought a huge smile to everyone's face here at Muziker. It's so gratifying to know we're making a positive impact on our customers' lives. Thanks for choosing us

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