Madpaints Reviews 

237
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the excellent color matching, noting that the paint blends seamlessly and makes repairs undetectable. Reviewers often highlight the high quality of the products, including easy-to-use applicators and durable finishes. Some people also appreciate the helpful and professional service, with good communication and quick delivery. Conversely, a small portion of people felt dissatisfied with receiving incorrect paint colors that did not match their vehicles. A significant number of consumers experienced considerable delays in delivery or never received their orders at all. Additionally, several reviewers reported poor customer service, including lack of communication, unhelpful responses, and issues with refunds.

What people talk about most

Product

People report ambiguous experiences with product, with many customers expressing satisfaction with the color... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing satisfaction with the paint... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting easy ordering... See more

Service

Customers consistently note ambiguous experiences with service, with many praising the fantastic,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising quick delivery and items... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Further to my previous review when my paint hadn't arrived after six weeks, today I received the paint. I feel that deserves better than one star. It seems they use Royal Mail to deliver, which is a p... See more

Rated 2 out of 5 stars

No service at all. Ordered touch up paint, Mad sent an email a week later advising the registration I provided didn't register so I provided it again. As of today weeks later no paint and no communic... See more

Rated 5 out of 5 stars

I was sent an incorrect colour which didn't match my car color. What I learnt was that we shouldn't always rely on the website for colors if the car color is not on the darker or the lighter side (lik... See more

Rated 1 out of 5 stars

Paint arrived damaged (tin opened paint spilt) Despite sending photo evidence to them they offed no practical solution, also they actually sent me the wrong colour !!!! Very poor service, spend your... See more


3.1

Average

TrustScore 3 out of 5

237 reviews

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Replied to 5% of negative reviews

Typically replies within 1 week

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3.1

All reviews

(237)

147 reviews in the last 12 months

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Rated 5 out of 5 stars

Really easy

Really easy to apply and a great match
I recently used the Colour Matched Touch Up Bottle with Brush (30ml) and was really impressed with the results. The paint match was spot-on, blending seamlessly with the original finish so you can’t tell where the repair was done. The built-in brush makes application easy and precise, even for small chips and scratches, and the 30ml size is more than enough for multiple touch-ups. The paint dried evenly without streaks, and the finish looks as good as new. Perfect for keeping your vehicle looking pristine without the need for an expensive trip to a body shop. Highly recommended for anyone wanting a simple, professional-looking repair at home.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Mad paints…

Ordered paint on website using vehicle reg….received 3 days later…perfect match…very quick drying…very happy with result…highly recommend and will order from them again when required.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

I've purchased many different colours…

I've purchased many different colours to maintain a fleet, all excellent apart from one that was slightly out, however the team were super attentive and happy to resolve, I use the paint pens which also have a brush so the best of both worlds

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Paint match on a VW Golf Mk2

The colour match was excellent! The original paintwork is on a 1991 VW Golf. I was particularly impressed by the spray nozzle. Just awaiting the paint to harden prior to 'cutting in'.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't have asked for better service

Went over to the shop to discuss the issue I had regarding a scratch that I touched up with PaintNuts paint that wasn't colour matched. Extremely helpful and suggested a couple of things plus the correctly paint matched colour. Great customer service and most importantly, a colour matched paint.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Paint was an exact match

Paint was an exact match, just type in your reg.and they do the rest. Quick delivery as well, anyone needing touch up paint this is the company to use.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Phenomenal

Phenomenal, very reasonable price, quick delivery and exact colour match. Broke my heart when I scuffed my new car but after a bit of sand paper and the spray cans from mad paints, you wouldn’t even know anything happened. Highly recommend!

20 July 2025
Unprompted review
Rated 5 out of 5 stars

It's a great name to start with

It's a great name to start with, love it.
They colour matched quickly going on the registration number given to them. And they dispatched the goods promptly.
The price for their goods and service is more than fair.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

PLEASE READ THIS: Great customer Service

PLEASE READ THIS. I bought the car of my dreams; a Jag XK and it suffered a minor prang.
There was some difficulty in identifying the correct paint shade but Madpaints went above and beyond in relation to their customer service. Many emails were very convivially passed between us to ensure I got what was needed. This was done very promptly and delivery ensued quickly. On using the paint the colour match was indeed perfect and used on a couple of other little areas around the car. I now have a paint match that gives me reassurance for the future. I re-iterate; great customer service, attention to detail and due diligence. I will obviously using them again and recommending to friends, family and beyond. 10/10.

20 July 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order on the 25/06 /2025…

I placed an order on the 25/06 /2025 after a week without receiving the order I emailed them I received a response saying they would post a replacement it is now the 28/07/2025 and nothing has arrived
They even asked me for a review of the product I haven’t received
Be warned

25 June 2025
Unprompted review
Rated 1 out of 5 stars

I’m truly disappointed

I’m truly disappointed because I put my trust into this company in order to get the right colour and I’m trying to fix my car. You state that is 100% colour match guarantee which in my case is not the outcome. My car is a warm tone, champagne, silver with a pearl iridescent. Where is the spray paint I’ve been given from yourselves is definitely more silver and cool toned. I’ve got two cans that I haven’t used, but I would like to send back for a refund, please.

Should’ve read the last review!

15 July 2025
Unprompted review

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