Further to my previous review when my paint hadn't arrived after six weeks, today I received the paint. I feel that deserves better than one star. It seems they use Royal Mail to deliver, which is a p... See more
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PLEASE READ THIS: Great customer Service
PLEASE READ THIS. I bought the car of my dreams; a Jag XK and it suffered a minor prang.
There was some difficulty in identifying the correct paint shade but Madpaints went above and beyond in relation to their customer service. Many emails were very convivially passed between us to ensure I got what was needed. This was done very promptly and delivery ensued quickly. On using the paint the colour match was indeed perfect and used on a couple of other little areas around the car. I now have a paint match that gives me reassurance for the future. I re-iterate; great customer service, attention to detail and due diligence. I will obviously using them again and recommending to friends, family and beyond. 10/10.
Great colour match.
Great colour match.
The paint worked wonders on my little scratch.
The scratch disappeared. Really pleased, so many thanks.
I placed an order on the 25/06 /2025…
I placed an order on the 25/06 /2025 after a week without receiving the order I emailed them I received a response saying they would post a replacement it is now the 28/07/2025 and nothing has arrived
They even asked me for a review of the product I haven’t received
Be warned
I’m truly disappointed
I’m truly disappointed because I put my trust into this company in order to get the right colour and I’m trying to fix my car. You state that is 100% colour match guarantee which in my case is not the outcome. My car is a warm tone, champagne, silver with a pearl iridescent. Where is the spray paint I’ve been given from yourselves is definitely more silver and cool toned. I’ve got two cans that I haven’t used, but I would like to send back for a refund, please.
Should’ve read the last review!
Great colour match easy application…
Great colour match easy application good value and fast delivery highly recommended.
Ordered 7th July received the wrong…
Ordered 7th July received the wrong colour so contacted them to rectify this issue and they sent email with swab with correct colour only to receive the incorrect colour again . Sent another 4 emails and not responding to any of them . Colour match guarantee I don't think so . I've asked for a refund and still no reply .
Delivered within 4 days of ordering
Delivered within 4 days of ordering - very good service. Would recommend to anyone.
Very helpful company
Very helpful company, delivered on time, great colour match
Good service
My order was spot on due to the fact my
Paint has a metallic tint to it the color match was perfect.
The service made my life easier than going to a dealer or a body shop for a paint pen.
Very happy with my purchase.
Excellent service -great product as…
Excellent service -great product as well -helped me all the way through getting the correct paint mix & colour which was brilliant-would definitely recommend
The first bottle I received was the…
The first bottle I received was the wrong colour, but after a call to Mad paints and speaking to Ruby. Who was really helpful, I soon had the correct shade of silver delivered a couple of days later. I have used Madpaints in the past and would definitely recommend.
Great communication and product,colour…
Great communication and product,colour match was perfect.thanks
Great service
I have no complaints with ordering, delivery or colour match, all was good.
The only thing I would say was the colour MG quote is a different name to the grey I received but match up was perfect
I was very pleased
Well, I read the reviews, which seem to be either excellent or dire, but gave it a go....
Great paint and perfect match. Delivered quickly, packed well and in excellent condition.
I couldn't have asked for more.
Great customer service
Spoke to customer service, girls were lovely and very helpful in checking delivery for me. Paint and lacquer arrived all okay and worked perfectly.
Very quick delivery
Very quick delivery, came within few days of ordering via Royal Mail and paint did the job in covering minor scratches.
Absolutely tip top service
Absolutely tip top service ! I ordered a touch up paint for my Puma, unfortunately it arrived damaged packaging and leaking, an email was responded over the weekend with a replacement sent out immediately. Which I received today all ok 👍thanks for great service
No delivery but customer service has helped
Order in the 4th July and now saying good news it’s been delivered, guess what, no delivery and £30 down the drain, sent them and email no reply (yet) not easy to claim for a refund either just email, won’t be using them again poor service.
Update spoke over the phone and had a refunded issued hopefully soon
Mismatch
Same as others. Had multiple emails back and forth because they couldn't find the paint code. Gave them the paint code and they didn't believe me for a while. Paint eventually turned up and didn't match in the slightest. Was basically the same colour as the primer. Awful company. Complete rip off.
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