Madpaints Reviews 

237
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the excellent color matching, noting that the paint blends seamlessly and makes repairs undetectable. Reviewers often highlight the high quality of the products, including easy-to-use applicators and durable finishes. Some people also appreciate the helpful and professional service, with good communication and quick delivery. Conversely, a small portion of people felt dissatisfied with receiving incorrect paint colors that did not match their vehicles. A significant number of consumers experienced considerable delays in delivery or never received their orders at all. Additionally, several reviewers reported poor customer service, including lack of communication, unhelpful responses, and issues with refunds.

What people talk about most

Product

People report ambiguous experiences with product, with many customers expressing satisfaction with the color... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing satisfaction with the paint... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting easy ordering... See more

Service

Customers consistently note ambiguous experiences with service, with many praising the fantastic,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising quick delivery and items... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Further to my previous review when my paint hadn't arrived after six weeks, today I received the paint. I feel that deserves better than one star. It seems they use Royal Mail to deliver, which is a p... See more

Rated 2 out of 5 stars

No service at all. Ordered touch up paint, Mad sent an email a week later advising the registration I provided didn't register so I provided it again. As of today weeks later no paint and no communic... See more

Rated 5 out of 5 stars

I was sent an incorrect colour which didn't match my car color. What I learnt was that we shouldn't always rely on the website for colors if the car color is not on the darker or the lighter side (lik... See more

Rated 1 out of 5 stars

Paint arrived damaged (tin opened paint spilt) Despite sending photo evidence to them they offed no practical solution, also they actually sent me the wrong colour !!!! Very poor service, spend your... See more


3.1

Average

TrustScore 3 out of 5

237 reviews

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Replied to 5% of negative reviews

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3.1

All reviews

(237)

147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Purchased paint’primer and lacquer to…

Purchased paint’primer and lacquer to repair scratches on door and rear arch gave paint code and registration etc, sent just black paint my original paint is black with sparkly fleck in it,really looks crap now would not recommend them at all really dissatisfied customers

24 January 2026
Unprompted review
Rated 5 out of 5 stars

I've used Madpaints twice.

I've used Madpaints twice.. Once for a touch up pen set for a tiny fix on my car, and once on a spray kit for my friends car.

Each time it was sent out and received very quickly and was the exact colour requested.

No issues and no need to contact afterwards.

Details on application (especially for the touch up pen) were useful.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Proper spray paint matched to your car

I bought a couple of tins of spray paint to redo the wing mirrors on my old Kia Rio. It’s an odd shade of metallic red but the paint which arrived was an excellent match. Proper spray paint to match your car - would definitely use again 👍🏻

1 November 2025
Unprompted review
Rated 4 out of 5 stars

Excellent product and match.

My BMW is 18 years old,I thought colour (Arktis blue) would be difficult to match. I was wrong! Colour match is spot on. Only reason 4 stars not 5, paint pack should have been 3 aerosols, only 2 arrived. 3rd one arrived quickly after advising of shortage.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

LUKE was excellent

LUKE was excellent and for sure will use you again , very friendly and polite . cant remember the date all I WOULD LIKE TO SAY FOR SURE I USE AGAIN and been recommending you to friends and family .

23 October 2025
Unprompted review
Rated 5 out of 5 stars

excellent paint

I’ve ordered spray cans a few times now and the match is perfect highly recommend if people want to touch up their cars or vans

23 January 2026
Unprompted review
Rated 5 out of 5 stars

My motorbike is now happy.

Great staff I had zero idea how to get paint match. I called they ran me through what to order online and it arrived quick. 2 sprays one paint colour and one lawyer both had adjustable nozzles that stayed clear between use and laid on perfect coats. Did 2 while panels and many touch ups. Perfect match. Lawyer was is awesome. Super smooth super tough. Bike and me now very very happy. Rebuild complete. Triumph Daytona 955i 2000

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Perfect.

Can’t fault any part of the service or the paint products I’ve ordered and used. 3 times so far and paint always been 100% perfect match. More than happy to recommend. 👍

23 January 2026
Unprompted review
Rated 5 out of 5 stars

I was dubious at first but after…

I was dubious at first but after receiving my paint match (which was identical) and applied it using the instructions. My car looked brand new again. It hid all those hideous white spot of undercoat. You can’t even tell I had a scratch before

8 January 2026
Unprompted review
Rated 5 out of 5 stars

hi a5 star rating by myself for MADpaints👌👌ll i my self have orderd many…

hi all i my self have orderd many paints from ,MAD,and found all paints recived were a match to the cars requirements ,even older cars ,These paints are a briliant product and can highly recomend all colors for there outsdanding color match and covarage ,👌👌,i award MAD products 5 star,and on posting out as well ,no issues what so ever.👌👍

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Madpaints - Great for my Classics

I bought different colour rattle cans on two occasions last year for classic cars, hence colour match is vital, especially given the age of the vehicles. Both were a bang on match, easy to use and delivered within a few days of ordering.
Would thoroughly recommend Madpaints

24 September 2025
Unprompted review

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