Madpaints Reviews 

Ordered a full touch up kit box and was shipped and delivered to me within 3 days! Absolutely fantastic service, I called to ask a few questions about how to use and the girls in the office couldn’t have been more helpful! Will definitely be recommending to everyone

I was sent an incorrect colour which didn't match my car color. What I learnt was that we shouldn't always rely on the website for colors if the car color is not on the darker or the lighter side (like black or white etc.,) but contact manufacturer. Mad paints dealt with the issue and resolved it satisfactorily. Very reliable and honest.

This is a scam. After purchase, i find out they don’t store any paints, and the tracking no will become available after delivery?? Stay away from them.

Terrible company had my money for 3 weeks no reply then when I emailed them I got a reply back saying they had cancelled my order no reason for this I would recommend you use another company this are one of the worst I had dealings with seems to me they keep your money on there accounts to gain interest then don’t supply the goods god knows how long I will have to wait for a refund now probably weeks

Arrived super quickly over the bank holiday! I noted on my order I needed it urgently and it arrived within 3 days - and that was with New Years Day in the middle!
Great product, perfect match, done the job nicely. Thanks all!!

Mad paints had difficulty getting the right paint code for my Isuzu off the reg number They got it off the chassis plate. Very professional and prompt service. Highly recommend.

Madpaints have exceptional skills that provide top quality products. Their service level is second to none.Prices are very good given what you get for it. Highly recommended.

Received an incorrect colour for my order, mistakes happen! How Mad Paints dealt with this issue was faultless.
Great communication and issue resolved in very good time in a professional manner.

I would definitely use this company again.

Unfortunately at first they couldn’t find my paint match however they phoned me up and asked for the vehicle paint code which I provided. They then were able to send me a spray can of paint which was the exact match. Absolutely faultless service, highly recommended and I’ll definitely use Mad Paints again.

Ordered the full touch up box - took 1 week to arrive and when it did, it was just the bottles in a Jiffy bag with zero instructions. Not what I ordered and paid for. Poor.

The paint match was hopeless. Instead of medium blue, a light blue/grey was provided.

I ordered a paint touch up pen for my MG5. I gave the registration number as requested, and waited.
Almost 2 weeks later, a paint pen arrived.
My car is metallic blue...they sent RED!
Notified them of the error. Very apologetic, sent a replacement pen, which was blue...DARK BLUE and not remotely similar to the metallic blue of my car.
So...I gave up. I will now go to a competant paint shop to get an exact colour match, which is probably what I should have done i the first place.
£18 down, but I'll take the hit to get the job done properly by somebody who knows what they're doing!
Disappointed.

Provided Reg, email received asking for VIN screenshot as they couldn't locate the paint.
VIN screenshot taken, paint turned up by slow post, paint not even remotely the same colour.
Emailed company asking for refund or correct paint, again asked for screenshot of VIN, sent again complete with photo showing paint they sent next to my car.

Emailed me back asking for screenshot of paint they sent me, screenshot sent.

Result life force slowly draining from me for what should have been a simple paint match for a touch up stick.

Update

Sent all my details vin plate, make model etc, first paint I received was incorrect, after several long winded emails they sent a replacement paint, this one wasn't even for the correct make of vehicle and instead of a silver paint I got green.

So after a first failed attempt, the second attempt was even worse.

I have to give 1 star but to be honest wrong paint on 2 attempts it's a zero.

Can I recommend this company, definitely not based on service received.

brilliant paint. Sent my registration number. Couldnt believe how well it covered the scratches on my Ford Fiesta made it look like new. Me and my family were impressed, so easy to apply.

what a waste of money, the paint colour is different to what the car colour is, don't waste your money on this company. Took the car and the paint to a body shop and they checked the colour to use and said it was nothing like the colour.

Ordered paint with registration number, they sent the paint promptly, sprayed the part went to fix to the car only to find it was the wrong colour, if they needed the paint code they should have asked for it instead of sending the wrong paint. Spoke to someone via email whom I can only say was totally clueless, sent them all the info they asked for, paint code, picture of car, even the Vin number for them to say they can’t guarantee I’d still get the correct paint! Think it might have been the fact that I asked for a can of primer with the correct paint as a curtesy for their mistake. What an unprofessional company! Stay away! They processed my refund promptly, that’s the one star.
Should have just gone to Halfords.

I had asked few issues with my order and refund. They were able to support me and help me solve the issue. The colour match is also great too!

Ps. I'd say avoid the primer, because it's white and may make the outcome worse. Depending on the colour of your car of course! But overall, it's very fixable.

Refused refund - despite the fact I contacted the company and returned the item as they described. They denied receiving the return stating the issue was with Klana. The customer service was really poor - I would never use this company again.

Great auto paint product, very proactive and personalised interactions to ensure the match was exact.
Really very pleased.