Madpaints Reviews 

Sent wrong colour ,Mitsubishi Outlander phev ( black ) my car actually sent Mazda grey - sent email awaiting a response ?

Absolutely shocking do not buy from them. I have contacted them about my missing order and all you get is sorry was posted and it's royal mails fault. Its now 11 days since i ordered and still nothing.

Really disappointed with my experience with Mad Paints.

I’ve ordered from them before and had no issues, but this time the product was completely different. The can itself was lower quality, and the paint was extremely watery and wouldn’t adhere properly to the car at all.

I had a professional working on it, and even he said straight away the paint was poor quality. We ended up having to go out and buy another brand, which worked perfectly — so it clearly wasn’t an application issue.

When I contacted them, instead of taking responsibility, I was met with a long list of questions implying user error, despite me providing photos and explaining the situation clearly. The responses came across quite dismissive, and no refund was offered — only another can of the same paint, which I obviously don’t want.

Overall, really frustrating experience. Poor product this time round and even worse customer service. Wouldn’t recommend based on this experience.

Just received my touch up paint today having waited six days for it and that was paying for postage wouldn't have minded if I wasn't paying the postage to find that I had half a bottle of lacquer where it's had leaked all over all the bottles were very sticky to touch very disappointed will not be using them again I will go elsewhere

Paint arrived damaged (tin opened paint spilt)
Despite sending photo evidence to them they offed no practical solution, also they actually sent me the wrong colour !!!!
Very poor service, spend your money elsewhere.

The company is very irresponsible idiots. No commitments, no updates

Madpaints were superb! Emily's customer service was excellent. Hard job matching the paint of my daughters car, weird MG3 colour, but Emily got the colour scanned and mixed within 20 minutes of me being there. Job Done!

Paint was great, Emily in the office was really helpful in finding a perfect match for the vehicle! Would recommend for anyone looking to touch up their vehicle!

Absolute jokers

Asked a question about the paint to their sales email and followed up when they didn't reply. Still got completely ignored. Glad that sales team don't work for me!

Imagine if you actually had an issue and needed help.

Off to their competitors I go.

Never received paint and couldn't get hold of them had to get my bank involved
Avoid company!

Firstly this title given trustpilot will say not our terms and conditions n not post this review. This made paints is fraud mostly they take the payment and feeds their family even 8 days the product is not listed when ordered and when enquired this mad crazy paint without getting customer confident cancelling the order without refunds and when toll putting case for fraud. They started to reply. They are there to make fraud so please donbuy the paint. Or any product. Cause first of all Emily Rayson Administration of mad crazy paint is sleeping god knows where.

Received my touch up paint. The colour is nothing close to what it should be.

This company has been terrible to deal with. They sent me the wrong paint, mistakes happen, and I understand that. But I’ve now sent them four emails, including photos, and they’re still insisting the paint is correct when it’s clearly the wrong colour.

Great product. Ordered to touch up some stone chips on my car. Was unsure what product to use and the team explained all the products. Came quickly and great colour match, would recommend to anyone.

Very helpful and professional. They wanted to get the colour code correct for my rare bike so they kept in touch confirming details before sending out the paint. Packed and delivered well. Paint cans labelled and numbered in sequence for correct application. I would definitely use them again.

Arrived on time. A good colour match and goes on well as long as you follow the instructions (yes, I actually read them). I will confidently use them in the future sand recommend them to others.

Great company,
I have ordered multiple times from mad paints and the match of the colour was perfect. One of my orders was paint for a 2001 car and even with on a 25 year old car the match was 100%, couldn’t see the difference whatsoever. Highly recommend

Spray cans came quickly and did great job. Used to cover scratches for selling my car. Thank you 😊

I was pleased with the paint match. If i had to be critical, i found that even though i was shaking the can often during spraying the nozzle blocked and i had to stop and clear it.