Compared to other networks, it's the slowest and most unreliable, since in some places it simply doesn't work, while my friends who use other SIM cards are able to use their data, while mine doesn't w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The function of the mobile service is generally good Sadly I can’t find a way to automatically renew each month so I have to go through the hassle of putting in card details etc My local PT card ge... See more
Company replied
You network is to much slow sometime the network off automaticaly while other network sim carda are to much fast
Company replied
Most of the time mobile data connection is connecting but not getting connected though I have 80GB or 45GB balance. I have always issues about network connection.
Company replied
Company details
Written by the company
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Contact info
1050-127, Lisbon, United Kingdom
- lycamobile.pt
3.0
Average
2K reviews
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Lyca network and internet is very slow
Lyca network and internet is very slow. I am forced to put net pack but its quality is absolutely! Now I live ourem city leria
31 July 2026
Reply from Lyca Mobile PT
Hi Guryodh singh,
We regret to hear that you are experiencing slow network and internet speeds. We understand how important a reliable data connection is and appreciate you sharing your feedback.
Please share your Lyca Mobile number and the location where you are facing this issue via our private support channel so we can investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very bad internet service 👎🏿
31 July 2026
Reply from Lyca Mobile PT
Dear Customer,
We regret to hear that you are experiencing issues with your internet service. We understand how important a reliable connection is for your daily needs.
Please share your Lyca Mobile number and the location where you are facing this issue via our private support channel so we can investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I've been charged for auto-renewal…
I've been charged for auto-renewal which I did not opt in to, and cancelling that is not easy.
28 June 2026
Reply from Lyca Mobile PT
Dear Mikael Sheikh,
We regret to hear about the issue with the auto-renewal charge. We understand your concern regarding unexpected charges and the difficulty you experienced while trying to cancel the renewal.
Please share your Lyca Mobile number via our private support channel so we can review your account details, check the auto-renewal status, and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
You guys you are scamming people money you know
1 August 2026
Reply from Lyca Mobile PT
Dear Matar Manga,
We regret to hear your concerns regarding charges on your account. We take such feedback seriously and would like to understand what happened and assist you further.
Please share your Lyca Mobile number and details of the issue via our private support channel so we can investigate and address your concern.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I paid for a mobile data plan today it…
I paid for a mobile data plan today it is not working I have paid 10 euros but I don't have internet very disgusting
1 August 2026
Reply from Lyca Mobile PT
Dear customer,
We regret to hear that your data plan is not working despite the payment being completed. We understand how important it is to have access to your mobile data service.
Please share your Lyca Mobile number and payment details via our private support channel so we can check your account and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Internet is v.slow.
25 July 2026
Reply from Lyca Mobile PT
Dear customer,
We regret to hear that you are experiencing slow internet speeds. We understand how important a reliable data connection is for your daily activities.
Please share your Lyca Mobile number and the location where you are facing this issue via our private support channel so we can investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
No network good.
1 August 2026
Reply from Lyca Mobile PT
Dear Customer,
We regret to hear that you are experiencing network issues. We understand the importance of having a reliable connection.
Please share your Lyca Mobile number and the location where you are facing this issue via our private support channel so we can investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Hi Waqar Ahmed,
We're glad to hear that you found the process of getting your package done to be good and easy. We appreciate your positive feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
My new number got set to 351000000000000
1 August 2026
Reply from Lyca Mobile PT
Hi Peter,
We understand your concern regarding your new number displaying incorrectly as 351000000000000. We apologize for the inconvenience caused.
Upon checking the order details, we can confirm that the Lyca Mobile number has been successfully generated. Please dial *#122# from your device to check your Lyca Mobile number.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Hi DariuszZ,
We understand your concerns regarding the app experience and the support you received. We appreciate your feedback and are sorry that your experience did not meet your expectations.
Please share your Lyca Mobile number and details of your concerns via our private support channel so we can review and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Service is good but sometime is…
Service is good but sometime is Internet very slow not available every were lycamobile network so please improve your Internet service Thank you so mush.
31 July 2026
Reply from Lyca Mobile PT
Hi Kalpana Kafle,
We appreciate your feedback regarding our internet service. We understand your frustration with slow speeds and limited network availability in some areas. We are actively working to improve our coverage and internet performance.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Hi customer,
We appreciate you sharing your feedback about network issues. We are actively working to improve our service reliability for everyone.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Hi Tarek Bin Yousuf,
We understand your concern regarding the network coverage issues in Madeira, particularly in the Machico area. We apologize for the inconvenience caused.
Please share your Lyca Mobile number and exact location via our private support channel so we can investigate the coverage issue and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Hi Clarence Keith Fernandes,
We're so happy to hear you found our navigation easy and our value good! Thank you for your feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Hi Najma Ahmed,
Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Nawadip,
We’re sorry to hear that you are experiencing poor connection and call quality issues.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the network and call quality issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing network issues.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the network issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Most of the time internet doesn’t…
Most of the time internet doesn’t working i had to use my own internet from Telecom carrier
24 July 2026
Reply from Lyca Mobile PT
Dear Matej,
We’re sorry to hear that you are experiencing frequent internet connectivity issues and having to rely on another provider’s data service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the network issue and work towards improving your experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Hi Foysal khan,
We are so glad to hear that we were able to be of service to you. We truly appreciate your kind words!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Akash,
We’re sorry to hear that you are experiencing poor call quality.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the call quality issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
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