Lacbleu UK Reviews 

157
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the quality of the products and the overall service. Customers consistently highlight the excellent packaging, ensuring items arrive safely and beautifully presented, often with a personalized touch. The delivery service is frequently noted for its speed and efficiency, with many appreciating the promptness and clear updates on their orders. Reviewers also commend the responsive customer service, which quickly addresses queries and provides helpful solutions, even on weekends. However, some people mentioned issues with delivery, such as unexpected signature requirements or chaotic post office deliveries, and one customer was disappointed with the packaging of a specific item that lacked a lid.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with the items... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and efficient... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as "gorgeous,"... See more

Order

Customers consistently note positive experiences with order, praising the seamless process from ordering to... See more

Service

Reviewers mention positive feedback about service, with many describing it as amazing, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good value and competitive pricing. Rapid delivery with good delivery updates from Lacbleu's chosen delivery partner. Smaller companies don't always come up on the first page of a Google search, a... See more

Rated 5 out of 5 stars

Fantastic Company to deal with. Helpful and prompt response to queries. I purchased an Emile Henry Bread Box. Delighted with it. Arrived beautifully wrapped with no chance of damage in transit. I w... See more

Rated 5 out of 5 stars

Absolutely gorgeous set of multi- coloured cutlery from the Laguiole by André Verdier range. They are a complete joy to look at - and make it really fun to set the table- the colours are beautiful, an... See more

Rated 5 out of 5 stars

We already have a boxed set of 4 of your Cheese Knives and love the Bee emblem. I've just treated myself to a set of 6 Steak Knives with some birthday money and they're gorgeous! They arrived with a... See more


Company details

  1. Wine Wholesaler and Importer
  2. Alcoholic Beverage Wholesaler
  3. Beverage Distributor
  4. Countertop Store
  5. Wine Store

Written by the company

Lacbleu UK is an independent vineyard and distributor, bringing beautiful wines from some of the finest regions of France to wine lovers worldwide. The original château in Bordeaux can trace its viticultural roots back over two hundred years to around the time of the French Revolution. Today, whilst we do maintain the tradition of growing our own wines on site, we mostly focus on curating a selection of wines from hand-picked vineyards throughout Bordeaux, Burgundy and surrounding regions that we sell under our global Lacbleu brand. Each year we ship around 60,000 bottles of French wine to customers around the world and have dedicated distribution centres in both London, UK and Shanghai, China.


Contact info

4.8

Excellent

TrustScore 5 out of 5

157 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(157)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service and quality item

I needed to return an item after realising that I'd ordered the wrong knife. The quality was excellent - but I'd ordered a silver finish rather than brass and it was a present to match other knives and I wanted to get it right. The company were brilliant - very efficient and understanding.

20 December 2024
Unprompted review
Rated 4 out of 5 stars

6 Piece Cheese Knife Set

Very happy with the set of cheese knives which were promptly dispatched but the delivery by Royal Mail was poor. Delivered 2 days after the specified time and wasted my time waiting in for delivery.

24 November 2024
Rated 5 out of 5 stars

We ordered a black ceramic garlic pot…

We ordered a black ceramic garlic pot and utensil holder for our newly refurbished kitchen! These little finishing touches make a huge difference.. Arrived really well packaged, gorgeous quality and great, fast delivery/customer service! What more could you ask for?

8 November 2024
Unprompted review

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