We absolutely loved using The Wine Engine! 🍷 The Grapevine AI is such a clever feature — it asked a few quick questions about our tastes and then suggested some really beautiful wines that suite... See more
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The Wine Engine is the new digital wine platform and wine club subscription.
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United Kingdom
- thewineengine.com
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service
Our wine and chocolates was boxed beautifully, a lovely gift for my friends birthday. Thank you
Nice gift delivery easy
The two Oldenburg syrahs were corked…
The two Oldenburg syrahs were corked which was a shame.

Reply from The Wine Engine
First time using The Wine Engine
First time using The Wine Engine, and with all new online purchases of a certain size I was slightly dubious. I ordered 10 bottles of Chataeu Talbot on a Monday as I wanted them for the weekend. After a couple of days I hadn’t received a tracking link so I got in touch. The founder spoke with me directly and ensured that the wine arrived for the weekend, which it did. Excellent wine and brilliant customer service. Highly recommend! Will be using again,
Great experience with the wine engine
Great experience with the wine engine - amazing customer service and the Wednesday domaine vignette tastes the closest to actual red wine of all the many many many bottles I have tried. Thank you Matt.
Excellent experience
Excellent experience ! The team were very supportive in helping to select appropriate wines and the support and delivery were rapid and professional. Great service thank you.
Did what was said wine was nice
So far the wine has been very good
So far the wine has been very good. And delivered on time 👍
Wine Engine Wonderfullness
Great,Friendly ,Knowledgeable assistance, and very quick dlivery.
Straight forward cancelling
Cancelling the subscription on the website was not possible as I kept receiving a notification that’ cancellation not possible’, however they have reached out to me and I tried again to cancel this evening and it was very straight forward. (I wonder whether the cancelation would not work when I tried previously because I was due an order that day).

Reply from The Wine Engine
Really impressed
Really impressed with The Wine Engine. Great service, seamless experience, and such a clever concept for personalising your wine selection. Highly recommend to anyone who enjoys discovering great wine!
Great service and great wine
Excellent prices
Excellent prices, excellent products and quick and efficient delivery. Would highly recommend!
Good quality wine at reasonable prices…
Good quality wine at reasonable prices efficiently delivered to your door
Excellent service
Good communication prompt delivery and…
Good communication prompt delivery and great wine
Great prices and fast delivery
Great prices, and even better on a subscription model, and fast delivery.
No looking back!
I was encouraged by the waitress at a local restaurant to try the sparkling wine with my lunch. I’ve tried many “alcohol free wines” and they have not vaguely resembled wine.
This is a stunning exception. I absolutely love it. It feels like a real treat. I’m sure I’ll be trying the other wines in the Lautus range.
On top of that, I found the communication and service from this company to be first rate.
Excellent service wines were of a great…
Excellent service wines were of a great quality.
You keep dropping the price of the wine…
You keep dropping the price of the wine after I have bought it

Reply from The Wine Engine
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