Lacbleu UK Reviews 

158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often highlighting their beautiful craftsmanship and personalized touches. Many reviewers appreciate the rapid and efficient delivery service, noting products arrive promptly and with good updates. The packaging is frequently highlighted as excellent, ensuring items are well-protected, secure, and beautifully presented upon arrival. Customers also report outstanding service, with quick and friendly responses to queries, even outside of regular business hours. The overall ordering process is described as seamless, with many finding competitive prices and a good selection of products.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with the items... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and efficient... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as "gorgeous,"... See more

Order

Customers consistently note positive experiences with order, praising the seamless process from ordering to... See more

Service

Reviewers mention positive feedback about service, with many describing it as amazing, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good value and competitive pricing. Rapid delivery with good delivery updates from Lacbleu's chosen delivery partner. Smaller companies don't always come up on the first page of a Google search, a... See more

Rated 5 out of 5 stars

Fantastic Company to deal with. Helpful and prompt response to queries. I purchased an Emile Henry Bread Box. Delighted with it. Arrived beautifully wrapped with no chance of damage in transit. I w... See more

Rated 5 out of 5 stars

Absolutely gorgeous set of multi- coloured cutlery from the Laguiole by André Verdier range. They are a complete joy to look at - and make it really fun to set the table- the colours are beautiful, an... See more

Rated 5 out of 5 stars

We already have a boxed set of 4 of your Cheese Knives and love the Bee emblem. I've just treated myself to a set of 6 Steak Knives with some birthday money and they're gorgeous! They arrived with a... See more


Company details

  1. Wine Wholesaler and Importer
  2. Alcoholic Beverage Wholesaler
  3. Beverage Distributor
  4. Countertop Store
  5. Wine Store

Written by the company

Lacbleu UK is an independent vineyard and distributor, bringing beautiful wines from some of the finest regions of France to wine lovers worldwide. The original château in Bordeaux can trace its viticultural roots back over two hundred years to around the time of the French Revolution. Today, whilst we do maintain the tradition of growing our own wines on site, we mostly focus on curating a selection of wines from hand-picked vineyards throughout Bordeaux, Burgundy and surrounding regions that we sell under our global Lacbleu brand. Each year we ship around 60,000 bottles of French wine to customers around the world and have dedicated distribution centres in both London, UK and Shanghai, China.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(158)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Laguiole cutlery

Excellent service. Laguiole cutlery I have owned and used for 15 years. I am only now replacing my first set which proves its product quality.

7 July 2025
Unprompted review
Rated 4 out of 5 stars

De buyer crepe blue steel pan

Firstly, I found the website by chance, searching for my pan .The price of the de buyer pan was competitive, I liked the fact the delivery was free, sometimes the delivery can vary greatly on some websites,which can bump the price up. I liked the website as well, clearly showing the details of the items. The item was very well packed with a big thanks for the purchase, giving personal touch and care to the item bought.
Many thanks, the pan is great as well, top notch.

20 June 2025
Rated 5 out of 5 stars

A great firm to have dealings with

The company gave you the feeling that your order was valued. I have ordered twice now and each order came beautifully packed, making sure the items were safe and secure. There were little personal touches that made one feel the items were special and you were a valued customer . Thank you Lacbleu for the care you put into making your customers feel appreciated, just by taking your time to send products so beautifully .It was a pleasure to shop with you.

28 May 2025
Rated 5 out of 5 stars

Absolutely delighted!

Absolutely delighted!
Ordered a lovely carving set, and as it was a present, I wrote them asking if an expedited dispatch would be possible. The reply from Oliver wasn’t just for them to send it out that day; but also with an even quicker shipping option, followed up by emails letting me know of the parcels whereabouts. Really fantastic customer service and product, highly recommended! Thank you!!

24 April 2025
Unprompted review
Rated 5 out of 5 stars

I brought 2 lovely Dutch ovens from…

I brought 2 lovely Dutch ovens from Lacbleu. They arrived in about 36 hours of being ordered. They were packed wonderfully and even thought they are ceramic, they arrived unscathed. Great products& I would recommend to Friends & Family.

27 February 2025
Rated 5 out of 5 stars

Just what I wanted!

Following a long search for the “perfect” salt pig I found the Emile Henry one. Ordered immediately and received very quickly. Now exploring lots of interesting ideas on the Lacbleu site, and plan to visit the store soon

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Emile Henry Olive Oil Dispenser

Emile Henry Olive Oil Dispenser.
Having already purchased one from Emile Henry in Burgundy many years ago, we were looking for a matching second for an alternative oil. Thanks to Lacbleu UK and their prompt delivery we now have two.

18 February 2025
Rated 5 out of 5 stars

Excellent customer service from Oliver…

Excellent customer service from Oliver when a gift I had ordered for my husband's birthday was misdelivered to the completely wrong address, same house number, but a local street some distance away. the houseowner kindly contacted the address on the package and Oliver made sure to let me know where the parcel was.
Good secure packaging, and the gift will be sure to delight - a fine jigsaw of the Wines of Spain.

15 February 2025
Unprompted review
Rated 2 out of 5 stars

Very slow delivery

Packing good. Goods as described. Delivery timescale hopeless.

9 February 2025
Lacbleu UK logo

Reply from Lacbleu UK

Hi Nigel! Thank you for taking the time to leave a review and sorry that you had to wait for your order to arrive. Our store was closed for a couple of weeks in January and, although we did try to make this clear with a notice on the homepage, and all delivery estimates were set to the 14th February, it is possible that it wasn't clear enough. In any case, we're happy you like the product and hope to serve you again!

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