Jones The Gas Reviews 

Nigel was great, explained everything clearly and boiler service was done quickly and was so friendly. Took the time to explain things about the pipes etc, thanks again Nigel!

This is the 2nd time i have used Jones the gas after the annual service identified new parts needed. Excellent service and communication from Kaye and Nigel. Nigel fixed the boiler and talked me through everything he had done. competitive price and highly recommended to family and friends!

Wouldn't use any other company excellent work, would highly recommend to anyone. Everything was left spotless and I mean spotless. Customer Services top notch Thank you Jones the Gas

I recently needed work done at home to address a number of long-standing issues that had gone unresolved by engineers sent through insurance companies. After watching a video online of Dean from Jones the Gas, I immediately felt confident I had found the right person to handle these problems—and I wasn’t disappointed. I can’t praise Dean enough for the outstanding service he provided. From the initial quotation to the final installation, his professionalism, knowledge, and attention to detail were exceptional.

The entire process was seamless. Dean provided a clear and detailed quote, ensuring I understood exactly what to expect. He kept me informed every step of the way, explaining the progress in a way that was easy to follow and reassuring me that the work was being carried out to the highest standards.

Dean handled the installation of various components for my unvented hot water system and resolved water pressure issues with skill and precision. It was evident throughout that he takes immense pride in his work, and the results reflect his expertise and dedication.

It’s truly a pleasure and a comfort to know that professionals like Dean exist—someone who approaches their work with such diligence, care, and expertise. I would highly recommend Jones the Gas to anyone in need of a reliable, top-quality engineer.

Thanks

Great communication & service. Would highly recommend!

Great service
Reliable, professional, on time.
Highly recommended

Big thank you to Dean and Nigel for their time today completing an annual boiler service. As usual Jones The Gas provide a friendly, comprehensive and professional service. They are always polite and take time to explain things and answer any questions. They always provide a top tier service. Thank you again Claire

Nigel was very effective and efficient at carrying out the annual service on our gas boiler. He spotted the need to re-treat the heating circulation water and quickly carried out the process of adding the treatment fluid.
Worksite was clean and tidy on his departure.

Great communication regarding appointment time and arrival.
The service was completed quickly and efficiently and everywhere was left clean and tidy.
When the job was finished, all the required paperwork was emailed over straight away.
Would definitely recommend for gas boiler services.

Boiler service.
First time used this company. Recommended by my daughter.
Dean who did service was an extremely friendly, knowledgeable engineer, and utmost professional. So clean and tidy, no mess. Wish I had used this company years ago. Definitely use again. Highly recommend.

I have used this company a number of times now. They are always very professional in what they do and they do it very well.
Kay is your first point of call who will book your appointment and explain what will happen on the day.
The engineers carry out some of the best work I have seen in a long time.
They are very clean and tidy. They will advise you if anything is needed or not quite right. Obviously there first priority is your safety which being fully qualified gas engineers to the highest standard is paramount.
The work I have had done by these guys is from boiler service to altering pipe work for gas hobs also fitting new radiators. They do it all.
I wouldn’t use anyone else now. Their pricing is really good especially for the work that they do for you.
I absolutely recommend them.

Very professional and friendly engineers who did an excellent job servicing a coal effect gas fire. Many thanks Nigel and Dean

Excellent service all round. Telephone when on way which is helpful. Appreciated thier help in an emergency and called out.

EXCELLENT
Replaced fan, serviced gas boiler, returned to replace boiler controls.
Looking to ask them to carry out more work in the Spring.
On my experience I cannot fault the staff we dealt with, Nigel, tall Dean and Kaye. From the initial contact, arranging a visit and then the actual work. Prompt, tidy and always explaining what they are doing or not doing and the consequential effects. As per the title above EXCELLENT.

Called up as boiler was tripping the electrics and they came the same day. Ordered the part and fitted it the next morning first thing. Very helpful engineer and did above what we expected! Will use again

My boiler has been cutting out occasionally and was also due for a service, Jones the Gas found the fault, fixed it and did the service quickly and efficiently, the service engineers were friendly and polite. Couldn't be happier.

Great service to a high standard of work, Brilliant communication from from booking to completion,would highly recommend.

Excellent service, excellent value, highly recommend.

Very happy with the excellent service and professional approach from the very start. Did all they could to help from the first visit. Fantastic customer service with experience and knowledge. Traditional values that speak for themselves. Very happy with the work completed and will gladly be recommending their services to friends and family. Don’t look anywhere else, these are the guys for the job.

Excellent service, calls beforehand to remind about the booking, on the day it was a knowledgeable and helpful tea.
They listened to our concern about an issue with the boiler and dealt with it. Logged for future reference if fault re-occurs
Regular boiler service and checked for intermittent fault, used before and will use again.