HeatGlow Reviews 396

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, helpfulness, and friendly demeanor. Many consumers appreciate the efficient and easy booking process, along with clear communication and timely updates regarding appointments. People frequently mention the punctuality of the engineers and their tidy workmanship. The overall consensus is that the company provides reliable and efficient service, with many reviewers expressing their intent to use them again and recommend them to others.

What people talk about most

Service

People report positive experiences with service, consistently praising the professionalism and efficiency of... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Booking process

Customers consistently note positive experiences with the booking process. Reviewers highlight the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent service.Arrived promptly and fitted new boiler as required.Polite,informative and helpful.I have used Gareth and his team before on my own property and he has been extremely reliable.Also we... See more

Rated 5 out of 5 stars

I use this company regularly and they are great.Reliable,helpful and friendly.They are the only boiler firm that I would recommend and we have used many over the years.They also installed a new boiler... See more

Rated 5 out of 5 stars

Reliable and available, emergency service available. Will keep you updated from when you book a repair or service with them to works are complete. Professional friendly service at competitive, affo... See more

Rated 5 out of 5 stars

Very easy to book our boiler service with HeatGlow, all the staff were very friendly and helpful. Very useful reminders about the date and time of the appointment. Karl arrived a little early to make... See more


Company details

  1. Plumber
  2. Gas Engineer
  3. Gas Installation Service
  4. Gasfitter
  5. Heating Contractor
  6. Boiler and Heating Service

Written by the company

Which? Trusted Traders. Cardiff based Heating and Plumbing Engineers. Combined 28 years experience in the Heating and Plumbing trade. Services include: Boiler servicing | Boiler maintenance | Boiler installation | underfloor heating | Landlord/Homeowner gas safety reports | General plumbing | Gas fire servicing | All aspects of Gas work (Gas safe registered) Worcester Accredited


Contact info

5.0

Excellent

TrustScore 5 out of 5

396 reviews

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Rated 5 out of 5 stars

Excellent service We’ve been using Heatglow for many…

We’ve been using Heatglow for many years now. Always very professional and helpful. They always keep you up to date with arrival times, and follow up to make sure you’re happy with the work. Karl came out this time, he was very nice and helpful, explaining exactly what he was doing and why. He also followed up a few days later checking that everything was working properly. Excellent service!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

First class service

Great service from Gareth & Karl at HeatGlow. Prompt quote, clean installation & excellent follow up support. Highly recommended.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and available

Reliable and available, emergency service available. Will keep you updated from when you book a repair or service with them to works are complete. Professional friendly service at competitive, affordable rates.
Have used in the past/present/future.
You won't go wrong!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Slick booking process, helpful notification of arrival time with engineer tracking, friendly and competent service.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Boiler Installation

Karl was excellent from quote to final installation. Arrived on time and worked solidly for 7.5hrs until the job was complete. Explained everything thoroughly and clearly. When he left the kitchen was spotless.

10/10 highly recommended

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and recommend company

Excellent service, always friendly and explained what had been done.
Good email system where the job sheet and invoice is laid out for you
Highly recommend company
Thank you
Paul Osborne

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and well organised boiler service

Very easy to book our boiler service with HeatGlow, all the staff were very friendly and helpful. Very useful reminders about the date and time of the appointment. Karl arrived a little early to make sure he found the house and was then very efficient and professional throughout. Excellent job, thank you very much!!

2 February 2026
Unprompted review

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