Bespoke Window Furnishings Reviews 

400
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the truly exceptional level of service received from start to finish. Customers frequently point out that the entire team is exceptionally friendly, polite, and professional, making every single interaction completely smooth and reassuring throughout the whole process. Consumers are also extremely pleased with the outstanding quality, superior craftsmanship, and beautiful appearance of the custom window shutters and blinds provided. Reviewers often highlight that the installation experts work efficiently, treat homes with great care, leave the work area completely spotless, and pay meticulous attention to detail.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Service

Users describe positive interactions with service, highlighting that the entire process from consultation to... See more

Product

People report positive experiences with product, noting that the shutters and blinds look beautiful and... See more

Quality

Consumers find quality to be positive, frequently highlighting the outstanding craftsmanship, beautiful... See more

User experience

Reviewers mention positive feedback about user experience, noting that the entire process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alan fitted our blinds a couple of years ago and they recently stopped working-entirely our fault and nothing to do with the quality of the blinds. They were also out of warranty, but Alan still came... See more

Company replied

Rated 5 out of 5 stars

Alan and his team fitted plantation shutters in our home. I can not praise them enough. From the initial site visit Alan instilled confidence and did not disappoint. He kept us informed, explaine... See more

Company replied

Rated 5 out of 5 stars

The team at BWF were amazing from start to finish. From an initial meeting and measure up (with no strings), to coming over to do the job and adjust one item the wife wanted, to demoing the product... See more

Company replied

Rated 5 out of 5 stars

Alan did a fantastic job installing our shutters. From the start, he was clear and transparent about timings, and the installation was completed to a brilliant standard - which lots of our family a... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

We are a family run business specialising in supplying and fitting bespoke shutters and blinds, to suit every room and space in your home. We will work with you every step of the way, advising on what we think would complement your window space. ​ Passionate about our business, we strive to go above and beyond your expectations, ultimately delivering that bespoke experience.


Contact info

5.0

Excellent

TrustScore 5 out of 5

400 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(400)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely Top-Class Work!

A massive thank you to Keane for installing our shutters. From start to finish, the work was absolutely top, top, top quality!
Keane was professional, friendly, extremely tidy and clearly takes real pride in his work. The attention to detail was excellent, everything was fitted perfectly, and the finished result looks fantastic.
It’s always great when someone not only does the job properly but goes the extra mile to make sure everything is just right.
Fantastic workmanship and a brilliant service. I genuinely couldn’t be happier with the result. Highly recommended! 10/10! 👏

17 September 2026
Unprompted review
Rated 5 out of 5 stars

We have just had 2 ceiling blinds…

We have just had 2 ceiling blinds fitted by Alan and at the same time he also repaired our conservatory blind .
We have only recently moved to Borehamwood and we
will be definitely use Bespoke Window Furnishings again in the future.
Alan was extremely helpful and very knowledgable .

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Lee was incredibly professional

Lee was incredibly professional - from date of ordering to installation it took 2 weeks. I had expected a month, so it was great to have the earlier install! Incredibly pleased with the end result! Would highly recommend.

26 August 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Melissa
Thank you so much for the great review, Lee will be so pleased 😊

Rated 5 out of 5 stars

We couldn’t be happier with our shutter.

We couldn’t be happier with our shutter blinds! Chris was absolutely fantastic from start to finish. He was so patient, friendly and incredibly knowledgeable, taking the time to explain everything to us and making sure we were completely happy with our choices.

We had an unexpected issue with our bathroom windows, which meant they needed to be renewed before the shutters could be fitted. Chris was so understanding and accommodating, and there was never any pressure or issue with him waiting while we got everything sorted.

The shutters look absolutely beautiful in both our living room and bathroom, and the quality and finish are fantastic. Chris was professional, reliable and genuinely lovely to deal with.

We would 100% recommend Chris to anyone looking for shutters and can’t wait use him again in the future. Thank you so much, Chris! 😊

8 July 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Gemma
Thank you so much for the great review 😊

Rated 5 out of 5 stars

I recently had shutters installed by…

I recently had shutters installed by Bespoke Window Furnishings and couldn't be happier with the service and the end result.

From the initial consultation through to installation, Lee was always on time, professional, and a pleasure to deal with. What I particularly appreciated was his honest advice. Rather than being pushy or focused on making a sale, he took the time to understand what I wanted, offered useful suggestions and ideas, and helped me choose the best option for each room.

The installation was completed efficiently and to a very high standard, and the shutters look fantastic. The quality of the workmanship is excellent, and the whole process was smooth and stress-free.

I would highly recommend Bespoke Window Furnishings to anyone considering shutters. A genuinely professional company that delivers great customer service and a quality product.

Thank you for a fantastic job!

7 August 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Dawn
Thank you so much, we are so glad you had a great experience with us 😊

Rated 5 out of 5 stars

Fantastic service and product

Fantastic service and product. So happy with Bespoke Window Furnishings- have used on 2 occasions and will definitely use again. Fitter is so experienced, Looks exactly as I wanted and highly recommend.

17 August 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Liz
Thank you so much for your great review, we value you so much 😊

Rated 5 out of 5 stars

Perfect Blinds, Perfect Service

Alan was amazing from start to finish. He helped us find the perfect blinds for our wide patio doors and took the time to make sure everything was measured and fitted perfectly. His attention to detail and professionalism were outstanding, and the whole process was smooth and stress-free. I wouldn’t hesitate to use Alan again and would highly recommend him to anyone looking for quality blinds and excellent service.

6 August 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Thank you so much for your amazing review, we appreciate you so much 😊

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish.
Alan & Keane have provided us with fantastic professional service from measuring up to installation. They were able to come up with a solution to a tricky bay window we had taking any worry away from us. We are so glad we used Bespoke Window Furnishings - we couldn’t be happier with our blinds . Thanks Alan & Keane

3 August 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Thank you so much for the fab review, we appreciate it so much 😊

Rated 5 out of 5 stars

Beautiful Shutters Great Workmanship

Beautiful shutters, excellent workmanship and a fantastic result

I’m absolutely delighted with my new shutters. They have completely transformed both rooms and look beautiful. Alan and his team also fitted blinds in my kitchen, which I’m equally happy with.

The products feel solid and well made, and the fitting was extremely precise. The workmanship throughout was outstanding.

Alan advised me on the framing and took into account how the shutters would look within each room. His straightforward approach and visual judgement were spot on, and the finished result works perfectly with the space.

The installation was quick, efficient and completely fuss-free. Alan and his team were respectful, kind and friendly, and they cleaned everything carefully afterwards.

A professional and genuinely pleasant team, with excellent attention to detail. I would happily recommend them.

6 July 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Anna
Thank you so much for the great review, they really do mean the world to us 😊

Rated 5 out of 5 stars

Love my new shutters

Love my new shutters.

Amazing new look. My room looks so bright and different. From initial consultancy, Lee was able to explain the differences in shutters and what i would get compared to other brands. I was sold. With competitive prices, i put in the order.

Upon delivery of the shutters, Lee was able to arrange fitting as soon as I was available.

Before arrival, i got the hoover up to ensure I could hoover over any drilling and mess but Lee explained no need as he brings in his own mini hoover. The place was left spotless...boxes removed and room left clean. Pretty impressive. Thanks again.

21 July 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Thank you ever so much for the fab review, we value you so much 😊

Rated 5 out of 5 stars

Bespoke is exactly what you get

Bespoke is exactly what you get - Alan and his team are absolutely incredible and they have transformed my house. He took time to understand my needs and made suggestions of how to effectively customise my shutters, even providing solutions of how to effectively cover some scruffy and ugly aspects of my windows left by previous owners. He kept me updated on timelines throughout. When he came to fit the shutters he went above and beyond to ensure they were exactly what I wanted - he even moved a socket on the wall in one room and put extra finishing touches to ensure they look perfect. The craftsmanship is outstanding and he takes real care, attention and pride in his job.
We got 4 quotes and Bespoke were not only competitive (and cheaper than most) they were the only one's to make suggestions and work-arounds to accommodate the quirks of my property.
Alan and his team are extremely likable, charismatic and kind, the service is top-notch and the end result is outstanding. We are already getting a quote to have the back of our house done - I cannot recommend Bespoke Window Furnishings enough!

14 July 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Rob
Thank you so much for such a fab review, we value you so much 😊

Rated 5 out of 5 stars

We were very impressed with the service…

We were very impressed with the service we received, tidy, efficient, timely and extremely polite and professional. We were delighted with the products supplied. We would have no hesitation in recommending Keane to anyone.

Karen and Brian

15 July 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Karen
Thank you so much for your great review, we appreciate it so much 😊

Rated 5 out of 5 stars

Brilliant Shutters. Fantastic job.

Alan and Damien did a fantastic job on my Shutters. I had five quotations in total and only Bespoke Shutters caught my eye. They had the better material, better colours and much better ideas than the other four.
I am very happy with my Shutters and they make my bedroom look so much better now.
HIGHLY RECOMMEND BESPOKE SHUTTERS
Zep Lombardi

5 July 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Zep
Thanks so much for the great review, much appreciated

Rated 5 out of 5 stars

Absolutely Fantastic!

Absolutely Fantastic! The shutters look amazing and Alan and Keane were superb. Their attention to detail is flawless and they certainly go above and beyond!! We would highly recommend these guys, they are first class!!!

11 July 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Lee
Thanks for the great review, so much appreciated 😊

Rated 5 out of 5 stars

My blind for bifold doors-Duet pleated…

My blind for bifold doors-Duet pleated motorised-originally fitted by Thomas Sanderson 2 yrs ago was not working recently. I contacted Hilarys as Sanderson has been taken over by Hilarys.Hilarys reported they do not repair hence it will need replacing but they do not have the same fabric
I contacted bespoke windows who have fixed my blinds and I am extremely pleased
Thank you Alan
Hajera Karim

2 July 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Hajera
I’m glad we could help 😊

Rated 5 out of 5 stars

Superb Company in every aspect

Alan and his company offer excellent product, more varieties in product choices and colours, competitive prices, superb customer and after care of any product they provide long term, very accessible, up to date knowledge and skills.
I can’t wait for my future projects to use him again. I already recommended to all my friends. Thanks Alan, you deserve every word mentioned above.
A&M

3 July 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Ahmed
You are always so welcome 😊

Rated 5 out of 5 stars

I had an issue with my blinds

I had an issue with my blinds, even though they were no longer under warranty. I contacted Alan, and he responded to my message straight away. He arranged to visit the very next day and resolved the problem promptly.
I was extremely impressed by the excellent customer service. Alan was professional, helpful, and efficient throughout. It’s rare to receive such outstanding aftercare, especially when the warranty has expired. I really appreciate the quick response and willingness to help. I would highly recommend this company to anyone looking for quality products backed by exceptional customer service.

3 July 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Marwa
You are so welcome, I’m glad we could help.
We value our customers so much we really do, warranty or no warranty, if it can be fixed we will fix it.
❤️

Rated 5 out of 5 stars

A very happy customer

After getting lots of quotes, something just made me feel drawn to Bespoke Windows & Furnishings, and I'm so glad I trusted my instinct. Alan and his team are absolutely lovely, friendly, and professional from start to finish.

My shutters were fitted today, and I absolutely love them! The quality is amazing, and they've completely transformed my home.

I would 100% recommend to anyone looking for beautiful shutters and excellent customer service. Thank you, Alan and the team!

2 July 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Gemma
Thank you so much for the fab review, we are so glad you love your shutters 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look