Bespoke Window Furnishings Reviews 

400
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the truly exceptional level of service received from start to finish. Customers frequently point out that the entire team is exceptionally friendly, polite, and professional, making every single interaction completely smooth and reassuring throughout the whole process. Consumers are also extremely pleased with the outstanding quality, superior craftsmanship, and beautiful appearance of the custom window shutters and blinds provided. Reviewers often highlight that the installation experts work efficiently, treat homes with great care, leave the work area completely spotless, and pay meticulous attention to detail.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Service

Users describe positive interactions with service, highlighting that the entire process from consultation to... See more

Product

People report positive experiences with product, noting that the shutters and blinds look beautiful and... See more

Quality

Consumers find quality to be positive, frequently highlighting the outstanding craftsmanship, beautiful... See more

User experience

Reviewers mention positive feedback about user experience, noting that the entire process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alan fitted our blinds a couple of years ago and they recently stopped working-entirely our fault and nothing to do with the quality of the blinds. They were also out of warranty, but Alan still came... See more

Company replied

Rated 5 out of 5 stars

Alan and his team fitted plantation shutters in our home. I can not praise them enough. From the initial site visit Alan instilled confidence and did not disappoint. He kept us informed, explaine... See more

Company replied

Rated 5 out of 5 stars

The team at BWF were amazing from start to finish. From an initial meeting and measure up (with no strings), to coming over to do the job and adjust one item the wife wanted, to demoing the product... See more

Company replied

Rated 5 out of 5 stars

Alan did a fantastic job installing our shutters. From the start, he was clear and transparent about timings, and the installation was completed to a brilliant standard - which lots of our family a... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

We are a family run business specialising in supplying and fitting bespoke shutters and blinds, to suit every room and space in your home. We will work with you every step of the way, advising on what we think would complement your window space. ​ Passionate about our business, we strive to go above and beyond your expectations, ultimately delivering that bespoke experience.


Contact info

5.0

Excellent

TrustScore 5 out of 5

400 reviews

5-star
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1-star

No recent history of asking for reviews

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5.0

All reviews

(400)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Another 5-star experience!

Another 5-star experience!
My daughter accidentally left something on the windowsill which caused an issue with our Duette blind. I called Alan to explain what had happened, and he came out the very same day to repair it—completely free of charge, even though it was no longer under warranty.

The customer service from Bespoke Window Furnishings is second to none. Alan went above and beyond, and it's clear they genuinely care about their customers long after the installation is complete.

I honestly can't recommend Bespoke Window Furnishings highly enough. Outstanding service from start to finish!

2 July 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Naomi
You are so welcome and we are so glad we could help fix the issue for you 😊

Rated 5 out of 5 stars

Highly recommend - great quality and tidy installation

I am absolutely delighted with my new blinds. The fitting team arrived right on time and did a fantastic job, leaving everything completely nice and tidy. The quality of the blinds themselves appear to be top notch, and I have already received numerous compliments from others saying how nice they look. I would not hesitate to recommend their services to family and friends.

22 June 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Misty
We are so glad you are another of our happy clients 😊

Rated 5 out of 5 stars

Fixing a blind problem…

We had all our blinds and shutters done with Alan and his team at Bespoke Windows Furnishings a while ago now.
So happy with the service and quality! They are still looking great! We recently had a problem with our electric blind and Alan was more than happy to come and look at it!! He managed to reset it which solved the issue! He was super honest about it and could have said we needed a new motor which would have cost us!
Really happy with the level of service they offer. Alan solved the problem pretty quickly without charging us. Thank you so much!! top service, highly recommend. ☺️

29 June 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Annabel
We always aim to help wherever we can, and if it can be done in little time, then we cannot warrant charging.
Once you are our client you are with us for as long as you need us, not just until the warranty runs out. 😊

Rated 5 out of 5 stars

Alan is a gem

Alan is a gem. Friendly, informed and honest. Excellent work completed with a high quality product that is competitively priced. Really happy with service. Would highly recommend.

24 June 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Emma
Thank you for your lovely review 😊

Rated 5 out of 5 stars

If I could give them 6 stars I would

If I could give them 6 stars I would!

Excellent advice, professional execution and, a lovely product.

I whole heartedly endorse them

18 June 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Iain
Thank you for your fantastic review 😊

Rated 5 out of 5 stars

Great overall experience working with…

Great overall experience working with Alan, from the first phone call right through to the final install of our sliding door cellular blinds. Alan was very professional, gave good advice and insights to help us make our choice. I appreciated that we were also kept updated on delivery times of our blinds and installation was very promptly arranged. Would definitely recommend BWF.

6 May 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi shiv
Thanks for the fab review, we are so glad you are happy with our service 😊

Rated 5 out of 5 stars

Really happy with the service

Really happy with the service from start to finish, great communication with Alan who was honest and thorough with his work.
Our shutters look great and we’re so happy.
Highly recommend this company!
Thanks Alan & co for everything.

18 May 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Maya
We are so happy that you are another happy client of ours, customer satisfaction for us is paramount 😊

Rated 5 out of 5 stars

Excellent all-round experience

Excellent all-round experience. Great communication and advice from the outset. A pleasure to deal with, very professional. Non pushy, just helpful. They were different to other suppliers that we’ve dealt with, they showed that they really cared and gave great advice on how to dress up the window frames with mouldings, which they installed at no extra cost. Very happy with the finished product and quality of installation. The shutters have been brilliant at reflecting the sun and the room is now far cooler even when being blasted by the sun all day. Overall, they were a joy to deal with and would 100% recommend.

25 May 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Neil
Thanks for the fantastic review, we are so glad you are happy with our service 😊

Rated 5 out of 5 stars

Outstanding service

I’ve had the pleasure of having shutters and blinds fitted by Alan and Keane and they were both so friendly, professional and we felt so relaxed with them.
Will definitely be using them again.

17 May 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Bea
We are so glad you are happy 😊

Rated 5 out of 5 stars

Quality fabulous looking Shutters.

When we decided to have shutters, Bespoke Window Furnishings were the first to pop up when we started looking.
I kept watching for a week or so on SM & their website advertising their company & read their 5* reviews. I left Alan a msg asking if he came to our area, he did I called him & we had a good chat making an appt to come to measure up. I’m not sure how much our measurements were out we sent him but he did measure again of course.
From ordering our Shutters to having them fitted today Alan was friendly professional & talked us through what we wanted & kept in touch.
The day of fitting Alan & Keane came & we can’t say how fabulous they look & the quality is exceptional. The Shutters finishes our rooms perfectly. Keane is a lovely young guy cheerful & chatty very professional in his work. They talked us through how the shutters moved etc & the magnetic opening to get to your windows.
They left our house tidy & we are very happy customers. I can’t recommend them enough both truly professional in what they do.

17 May 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Gill thank you so much for your fabulous review 😊

Rated 5 out of 5 stars

Front of house wooden Shuttere

Absolutely fantastic job from Alan and Keane at Bespoke Window Furnishing today. We absolutely love our new shutters and blackout blind in our little one’s room.

The unforeseen issues in my boys’ bedroom meant that both sides were out by at least 2 inches, but the way Alan managed to fit the shutters and make them look absolutely perfect was nothing short of a miracle. The attention to detail, workmanship and professionalism from both of them was outstanding from start to finish.

The front of the house is now complete and looks incredible. Next stop will be the back of the house and there is only one person I’ll be going to for my shutters!
Highly recommend Alan and Keane of BWF to anyone looking for quality workmanship and a first-class service.

16 May 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Alec
Thank you for such a great detailed review, we are so glad you are over the moon with our service 😊

Rated 5 out of 5 stars

Absolutely delighted with my electric…

Absolutely delighted with my electric gable blinds installed by Chris. They look amazing, fit perfectly, and operate so smoothly — I’m incredibly pleased with both the discreet finish and colour choice.

Chris was excellent from start to finish, guiding me through the process with great communication, punctual delivery, and a tidy, respectful approach in my home. Our dog, Ernie, enjoyed his company! Highly recommend.

15 May 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Helena
Thank you so much 😊

Rated 5 out of 5 stars

Just had my shutters fixed by Lee who…

Just had my shutters fixed by Lee who May I say is an extremely professional man. I am very very happy with them.
Can’t wait to show them off to my friends, family and neighbours. Well Done. Highly recommend you guys.

15 May 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Lorraine
Thank you so much for your fab review and also your continuous support on social media, we see you and appreciate you 😊

Rated 5 out of 5 stars

Alan and Keane came to measure up for…

Alan and Keane came to measure up for my shutters and he and his team are fantastic from start to finish , the shutters look beautiful , always on time and always lovely to deal with , nothing is to much , the team make you feel so comfortable and they are clean and tidy workers , I love my new house and I would highly recommend to anyone. My mum had hers done and several friends and everyone is supper happy. Thank you Alan and Keane.

15 May 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Christina
Thank you so much we really do appreciate your support 😊

Rated 5 out of 5 stars

Fantastic Quality and Great Service!

We recently had Venetian blinds installed by Keane, and the entire experience was seamless. Keane is exceptionally professional and proactive, going above and beyond to ensure our blinds were delivered and installed as quickly as possible.

The quality of the fitting is perfect, and the blinds themselves look fantastic—the "Snow" color is exactly what we were looking for. If you’re in the market for new window treatments, we highly recommend Keane for his efficiency and craftsmanship.

30 April 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Mangesh
Great review thank you so much 😊

Rated 5 out of 5 stars

Exceptional Service & Beautiful Craftsmanship

We honestly could not recommend The Bespoke Window Furnishings team highly enough. From start to finish, the service was absolutely exceptional.

Throughout the waiting period, Alan was always easy to reach and kept our minds completely at ease the whole way through. He explained every step of the process so clearly from the beginning, which made the entire experience feel smooth, stress free, and genuinely enjoyable.

Alan and Damien were fantastic from the moment they arrived. The installation date was even earlier than expected, which was such a lovely surprise, and they arrived exactly on time. Both were incredibly friendly, professional, and an absolute pleasure to have in our home.

Alan’s attention to detail is honestly second to none. The care, precision, and pride he puts into his work really shows in the final result. The shutters are such great quality and have completely transformed our home beyond anything we could have imagined. We have waited years to have shutters installed, and the finished look is absolutely stunning.

What also really stood out was the care they took throughout the installation process. Everything was left spotless afterwards and they even put everything back into place, which we truly appreciated.

Thank you so much Alan and Damien. You made the whole experience feel effortless and we genuinely felt like we were in safe hands throughout the entire process.

We would wholeheartedly recommend The Bespoke Window Furnishings to anyone considering shutters for their home.

12 May 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Ms Berris
Thank you ever so much for your fantastic review, we appreciate it so much 😊

Rated 5 out of 5 stars

Amazing Hard wood shutter!

Amazing service from start to finish. We couldn’t be happier with our hardwood shutters. Chris was so helpful and knowledgeable and the workmanship was fantastic. Our shutters were made to measure and look perfect!

7 May 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Thanks so much for your great review 😊

Rated 5 out of 5 stars

So happy, great quality Shutters and service

Wow, we are so pleased with our new shutters Alan & Keane fitted for our bay window yesterday. Can’t recommend them enough, the service from start from finish was amazing. I did lots of researching and reading reviews and I definitely found the best !! Thank you so much Alan & Keane, look forward to get the rest done now !

6 May 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Jo
Thank you so much for your lovely review 😊

Rated 5 out of 5 stars

Excellent service, brilliant quality

We had the privilege of meeting Alan and the team when we won their competition for free shutters, and we are so pleased with our luck! Alan is attentive, warm and friendly and expert in his advice about the shutters process. Alan explained all the options available to us, supported us with next steps, and installed the shutters to a really high quality (and the shutters are amazing quality too!). They have transformed our room, and we will certainly turn to Bespoke Window Furnishings again for more shutters in the future, especially how brilliant the team were.

24 April 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Katie thank you for your great review and you do deserved to win 😊

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