Bespoke Window Furnishings Reviews 

400
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the truly exceptional level of service received from start to finish. Customers frequently point out that the entire team is exceptionally friendly, polite, and professional, making every single interaction completely smooth and reassuring throughout the whole process. Consumers are also extremely pleased with the outstanding quality, superior craftsmanship, and beautiful appearance of the custom window shutters and blinds provided. Reviewers often highlight that the installation experts work efficiently, treat homes with great care, leave the work area completely spotless, and pay meticulous attention to detail.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Service

Users describe positive interactions with service, highlighting that the entire process from consultation to... See more

Product

People report positive experiences with product, noting that the shutters and blinds look beautiful and... See more

Quality

Consumers find quality to be positive, frequently highlighting the outstanding craftsmanship, beautiful... See more

User experience

Reviewers mention positive feedback about user experience, noting that the entire process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alan fitted our blinds a couple of years ago and they recently stopped working-entirely our fault and nothing to do with the quality of the blinds. They were also out of warranty, but Alan still came... See more

Company replied

Rated 5 out of 5 stars

Alan and his team fitted plantation shutters in our home. I can not praise them enough. From the initial site visit Alan instilled confidence and did not disappoint. He kept us informed, explaine... See more

Company replied

Rated 5 out of 5 stars

The team at BWF were amazing from start to finish. From an initial meeting and measure up (with no strings), to coming over to do the job and adjust one item the wife wanted, to demoing the product... See more

Company replied

Rated 5 out of 5 stars

Alan did a fantastic job installing our shutters. From the start, he was clear and transparent about timings, and the installation was completed to a brilliant standard - which lots of our family a... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

We are a family run business specialising in supplying and fitting bespoke shutters and blinds, to suit every room and space in your home. We will work with you every step of the way, advising on what we think would complement your window space. ​ Passionate about our business, we strive to go above and beyond your expectations, ultimately delivering that bespoke experience.


Contact info

5.0

Excellent

TrustScore 5 out of 5

400 reviews

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No recent history of asking for reviews

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5.0

All reviews

(400)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alan and his Team were excellent.

Alan and his Team were excellent.
I came across BWF on social media and contacting Alan was fast and effective. From a quick measure up and fast quote, we proceeded in going forward.
These were installed only a few weeks later and we are very pleased with the end results.
We would recommend to our friends and have no hesitation in using them again for any future needs. Thanks James & Tara (Bushey)

16 April 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi James
Thanks so much for the fantastic review 😊

Rated 5 out of 5 stars

Great service, as always

Alan came out to convert our battery operated blinds to electric. As quoted, no fuss, just what you want from a good business that puts the customer first.

21 April 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Amazing review Richard thank you 😊

Rated 5 out of 5 stars

Absolutely in love with my hardwood…

Absolutely in love with my hardwood shutters fitted by Chris, they totally finish my rooms.
From Gary taking all the measurements and Chris fitting the shutters, my experience has been first class. The level of professionalism, knowledge, advice, politeness, communication, quality of shutters has been exceptional!
Thank you both so much for bringing my vision to life.

15 April 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Angie
Thank you so much for you fantastic review, we pride ourselves on our customer service and we are so glad you love our shutters 😊

Rated 5 out of 5 stars

FIVE STARS!

Alan and Keane did a fantastic job installing our shutters in our home, and we're absolutely delighted with the results.
From the initial consultation through to the final installation, the whole process was smooth and professional.
Alan took the time to understand exactly what we wanted and offered helpful advice on styles and finishes that would suit our space. The shutters themselves are beautifully made, high quality, and fit perfectly.
Installation was quick, tidy, and carried out with great attention to detail. Alan and Keane were friendly and respectful of our home, which we really appreciated. Alan and Keane also removed our old blinds which we really appreciated. They left the place clean and tidy.
Overall, the shutters have completely transformed the look of our rooms, adding both style and privacy. We wouldn't hesitate to recommend this company to anyone considering bespoke shutters.

Thank you Alan and Keane so much.

14 April 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Vera
Thank you so much, what an amazing review ! We are super happy that you are over the moon 😊

Rated 5 out of 5 stars

Fairy Godfathers of Shutters and Blinds

From the very first visit to my home, everything was so smooth and genuinely stress-free. The initial consultation was incredibly helpful!! They took their time going through all the options with me, explained what would work best, and made me feel completely confident in my choices. Nothing felt rushed, and the whole process from start to finish was just brilliant.

The shutters themselves are amazing quality, and everything was explained step by step so I always knew what was happening. I also had blinds fitted in my kitchen and honestly, they are absolutely gorgeous! I can’t even describe them properly they’re just fabulous and I genuinely love them so much.

A huge thank you to Alan and Dee! They were so friendly, professional, and just really lovely people. What stood out the most was how respectful they were of my home, they even took their shoes off and made sure everything was cleaned up before they left. It might sound like a small thing, but it really meant a lot and shows the level of care they have.

The whole experience felt so personal, like dealing with people who truly care almost like family. It’s honestly made my first home feel so much more warm, homely, and complete.

I couldn’t be happier with the result and would highly recommend Bespoke Window Furnishings to anyone looking for top-quality shutters, blinds, and exceptional service.

You guys are the BEST!!!

13 April 2026
Unprompted review
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Reply from Bespoke Window Furnishings

We so love your review Isil ❤️ fairy godfathers AMAZING

Rated 5 out of 5 stars

Chris was brilliant from start to…

Chris was brilliant from start to finish
He explained the process and the shutters look great fabulous uk made quality shutters highly recommend and I will book again in the future
Eliza
Billericay, Essex

9 April 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Thank you so much for the lovely Review 😊

Rated 5 out of 5 stars

Excellent Customer Service

Alan and his team have done an amazing job from start to finish in measuring, supplying and fitting my shutters. They are absolutely amazing. I am so pleased with the quality, service and professional workmanship of Bespoke Window Furnishings and highly recommend them.

9 April 2026
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Samina
Thank you so much for your fantastic review, we really do value your comments 😊

Rated 5 out of 5 stars

What a fantastic company and an…

What a fantastic company and an absolute pleasure to deal with. Extremely professional from start to finish. I had a few quotes but Alan from BWF by far made me feel the most comfortable and did not try the heavy sales pitch. His prices were very competitive also. Once the order was placed I received courtesy calls advising me of progress and timelines. A week before installation I received another courtesy call and once again the evening before just to confirm if all was ok still to install the shutters the following day.

On the day of installation Alan and his team (Lee & Keane) arrived exactly on time, they unloaded their tools and materials and started work. Alan who even with his bad back and was clearly struggling worked continuously until the job was done. I work in the building trade and very rarely see such clean and tidy work constantly cleaning and tidying up as they go along.

Lee and Keane were extremely polite, friendly and helpful. They took their shoes off when working in the house and apart from a few cups of tea & some Ferrero Roche’s you were hardly know they were there.

They got the job finished ahead of schedule and to a very high standard.

I would highly recommend BWF for all your blinds/shutters without hesitation. You won’t regret it.

23 March 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Mr Mira
We are so grateful for your lengthy and detailed review on our products and customer service, we appreciate it so much, our only goal is our clients total satisfaction 😊

Rated 5 out of 5 stars

We had a wonderful experience with BWF…

We had a wonderful experience with BWF from the initial consultation to the fitting. Lee who did our initial measurements was very professional, was well versed in explaining the requirements. We did have a quote from another company same type of wood and number of rooms, we eventually decided to go with BWF due to how inviting Lee was during the conversations and the price match. Whilst the wait was long due to production outside of the country, the wait was worth the wait. Mark and Lee who did the fitting were excellent. We had great service throughout and would definitely recommend them. The shutters look amazing and we already had compliments from our first lot of visitors.

4 April 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Ms Khanom
Thank you so much for the fabulous review 😊

Rated 5 out of 5 stars

Absolutely love my new shutters !!

Absolutely love my new shutters! From start to finish the whole experience was completely effortless. Lee’s professionalism and incredible attention to detail made the entire process a pleasure. His recommendations were spot on, and I appreciated the regular updates on delivery timelines.
On installation day, the shutters were fitted to absolute perfection and when Lee left, you wouldn’t even have known he’d been here. (Except for the beautiful shutters) Zero mess, zero stress.
I couldn’t be happier with the result and would highly recommend Lee to anyone looking for quality workmanship and outstanding service

3 April 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Thank you so much! Our customer service is and quality is non negotiable.
We are so glad you are so happy with our service 😊

Rated 5 out of 5 stars

Extremely happy customer!

Have to give Chris and Gary (Essex) 5 stars, they are very professional, knowledgeable and personable. They were thorough from start to finish from the consultations with Gary to the fitting with Chris - incredibly happy with service and the product, our shutters look fabulous! Thanks guys!

24 March 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Thank you so much for the great review 😊

Rated 5 out of 5 stars

Lee was great at explaining the…

Lee was great at explaining the process. I felt I could make good informed decisions based off of what we could do with the area. The items got delivered faster than expected and fitted within a few days. Two panels arrived damaged and Lee pointed them out and re-ordered them. I’m so happy with the final design and Lee is a pro !

30 March 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Rose
Thank you for the lovely review 😊

Rated 5 out of 5 stars

Great

Really happy with my new blinds supplied and fitted by Chris. Would definitely recommend.

28 March 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Shelley
Thank you for the great Review 😊

Rated 5 out of 5 stars

We couldn’t be more pleased

We couldn’t be more pleased, using Chris was the best decision we made. From the measurement stage right through to installation was made so easy. Chris is methodical, tidy, very professional, knows his products inside out and above all a very nice guy. I cannot fault any part of the process and would highly recommend bespoke window furnishings. Lee, Westcliff on sea

16 March 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Lee thanks for the fantastic review 😊

Rated 5 out of 5 stars

Great job !

Lee is reliable prompt keeps in touch does what says good company to work with I recommend them highly

27 March 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Robin
Thank you for the great review

Rated 5 out of 5 stars

Highly recommend

From our first contact about electric blinds, Alan and his team provided a great service. They were friendly, very knowledgeable and gave great attention to detail. They made whole process stress free and we are delighted with our new blinds. We would Highly recommend them.

19 March 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Sarah
Thank you for the amazing review 😊

Rated 5 out of 5 stars

Wowwwwww

Wowwwwww
Your shutters looks amazing from both outside and inside. From the moment i contacted Bespoke shutters team it has been so smooth. I'm literally in love with my home again. Thank you so much Chris and Gary, you both were amazing during the whole process and installation. They were Very professional, friendly and so polite and i'm so grateful🙏🙏🙏

25 March 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Josephine
Thank you so much ! What a fab review 😊

Rated 5 out of 5 stars

Fantastic BWF Essex

Absolutely fantastic experience from start to finish with Bespoke Window Furnishing Essex.
From the very beginning, their communication was excellent—keeping in touch, checking in, and making sure everything was running smoothly. I had already chosen them for my shutters, but the original lead time was around 12 weeks due to overseas manufacturing. They really went the extra mile by sourcing a UK-based supplier, reducing the wait to just 4 weeks.
Gary, who carried out the measuring, and Chris, who completed the installation, were both outstanding. They explained everything clearly—process, timelines, and costs—so we felt completely informed and confident throughout.
Once the shutters were ready, everything moved quickly, and within a week they were installed. Chris did a brilliant job with the fitting—professional, tidy, and clearly takes pride in his work.
A big thank you as well to the UK manufacturer for delivering so quickly and exactly as promised.
Highly recommend—reliable, communicative, and genuinely customer-focused.

24 March 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Fouzia
Thank you so much for the great review 😊

Rated 5 out of 5 stars

Amazing finish

Alan and team were communicative and really helpful throughout. Really reasonably priced and so happy with outcome!

24 March 2026
Unprompted review
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Reply from Bespoke Window Furnishings

Hi Joe
Thanks for the great review 😊

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