I'm leaving this 5 star review for Mariusz at the Newark on trent branch. Mariusz went above and beyond to rectify an issue with our brakes. We were almost 100 miles from home, and would have had maj... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In this occasion, I took my car in for an MOT and it was carried out with no issues. The only thing that surprised me was the failure regarding one of the seat belts. It has been passed by them and ot... See more
Company replied
Used this business for over 6 years and never had a problem.went yesterday for a air conditioning regas and very prompt service.the only down side is there is no option to change your booking online I... See more
Company replied
Always great service. Had a booked MOT but also needed to get another vehicle repaired urgently which was unplanned - both vehicles sorted within the hour. Very grateful for friendly efficient service... See more
Company replied
Company details
About IN'n'OUT Autocentres
Written by the company
IN'n'OUT Autocentres are a leading automotive repair and fast fit specialists in the UK. We specialise in tyres, MOT and servicing, exhausts, batteries, brakes, and air-conditioning on all makes and models of cars and LCV's.
We provide an alternative to main dealerships by providing convenient, vehicle maintenance solutions for all car makes and models. We believe you don't need to lose your car for the day for a simple repair. We book your car in for the time required to do the job meaning you can stay mobile for longer. Call us 03332479999 or book online. Servicing Made Simple.
Visit our website
Contact info
Brackmills Business Park, NN4 7PW, Northampton, United Kingdom
- 0333 247 9999
- reviews@inoautocentres.co.uk
- inoautocentres.co.uk
4.7
Excellent
15K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from IN'n'OUT Autocentres
Thank you for your wonderful feedback. We're glad you were happy with the service and communication at IN'n'OUT Autocentres.
Fast, professional service
Fast and very efficient service from booking to return of Car.
25 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your great review.
We're delighted to hear that you found our service fast and efficient from the booking process right through to collecting your car. We really appreciate your feedback and look forward to welcoming you back in the future.
Worst experience never will come back
Worst experience never will come back
25 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for taking the time to share your experience with us and for your continued support, we look forward to seeing you again soon!
Excellent service every time
Excellent service every time. Booking is easy. Staff are always friendly and helpful
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We are delighted to hear about your excellent service experiences with us. Thank you for your positive feedback and continued support!
Very efficient service
Very efficient service, booked in at short notice as I forgot my vehicle MOT.
Premises were clean, tidy and air conditioned!
Highly recomend.
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Your positive experience is greatly appreciated. Thank you for taking the time to share your feedback.
Great customer service friendly and…
Great customer service friendly and helpful
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're glad to hear you had a great experience with our customer service. Thank you for taking the time to share your feedback!
Excellent
Excellent - really good to get my car service booked in at short notice at Kettering Rd, Northampton. I have always been very happy with the service at this branch and have no hesitation in recommending them.
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your positive feedback! We're glad to hear you had an excellent experience at our Northampton - Kettering Rd centre and look forward to seeing you again soon.
Always great service
Always great service. Had a booked MOT but also needed to get another vehicle repaired urgently which was unplanned - both vehicles sorted within the hour. Very grateful for friendly efficient service at Bristol as always.
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your wonderful review and for your continued support.
We're delighted to hear that our Bristol team was able to help with both your booked MOT and your unexpected repair, getting both vehicles sorted within the hour.
Your kind words about our friendly and efficient service mean a great deal to the team. Thank you for choosing us, and we look forward to welcoming you back whenever you need us.
Great friendly staff
5 stars for the lads in lincoln in n out.
Great friendly staff car was fixed quick.
will be back again hopefully not too soon tho lol.
Enjoy ur beers lads top work.
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for the brilliant review and the 5 stars!
We're delighted to hear that our Lincoln team provided friendly service and got your car fixed quickly. We'll be sure to pass on your kind words to the team, they'll really appreciate them!
Thanks for the recommendation! We hope you won't need us again too soon either, but whenever you do, we'll be here to help. Thanks again for your support!
Value
Had never used this company before was recommended them. Very pleased with price service provided by them and would recommend them to anyone
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your wonderful review.
We're delighted that you chose us for the first time and that we lived up to the recommendation. It's great to hear that you were pleased with both the value and the service you received.
Thank you for recommending us to others, it really means a lot. We look forward to welcoming you back the next time you need us.
Very knowledgeable & helpful
Very knowledgeable & helpful. Booking process & full service with MOT excellent
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your fantastic review.
We're delighted to hear that you found our team knowledgeable and helpful, and that you had an excellent experience with both the booking process and your full service and MOT.
Your kind feedback is greatly appreciated, and we look forward to welcoming you back for your next visit.
Knowledgeable staff when describing…
Knowledgeable staff when describing problems with my car. Helpful response and explained the proposed remedy.
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for taking the time to leave us a review.
We're pleased to hear that our team was able to clearly explain the issues with your car and the recommended repairs. We believe that keeping our customers informed helps them make confident decisions, so it's great to know you found our staff knowledgeable and helpful.
We appreciate your feedback and look forward to welcoming you back whenever you need us.
Rapid service
Rapid service, friendly team. 100% would use again (Nottingham branch)
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your positive feedback! We're thrilled to hear about your rapid service experience at our Nottingham centre and look forward to seeing you again!
Yet again the boys at In&out…
Yet again the boys at In&out Basingstoke out done themselves very good helpfull Ian the assistant manager is very good at what he does and a great laugh this is the second time I’ve taken my car there and the job gets done in the time that say if not before will be always be using them from now on
Give them ago you will not be disappointed
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you so much for your fantastic review and for choosing our Basingstoke branch again.
We're delighted to hear that you've had another great experience with the team and that Ian made such a positive impression. We'll be sure to pass on your kind words to him and the rest of the team, they'll really appreciate the recognition.
Thank you for your recommendation and continued support. We look forward to welcoming you back whenever you need us.
Fantastic service at Stevenage
I’m writing this review about the fantastic service I received in your Stevenage branch this morning. My 9v cigarette lighter was not working, so unable to charge phones, I asked if they could diagnose electrical issues, the answer was “ not really but yes, if it’s a fuse issue” the team took my keys - a very short time later returned the keys informing me it’s now all fixed, showed me the blown fuse and didn’t charge me for sorting it out. Absolutely amazing customer service. I’m already a customer so can’t offer to let them do my future work as they already do, but can recommend the team to everyone else.
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for sharing your positive experience at our Stevenage branch. We are pleased to hear that our team provided fantastic service to you.
I can't recommend In 'n' Out Garage…
I can't recommend In 'n' Out Garage highly enough. They are by far the best place to get your car MOT'd. The service is always reliable, quick, and professional, with no hidden surprises or unnecessary work. The staff are friendly, honest, and incredibly helpful, making the whole process straightforward and stress-free. Excellent customer service from start to finish. I wouldn't go anywhere else for my MOT!
22 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you so much for your amazing review and for your continued trust in us.
We're delighted to hear that you consistently receive reliable, quick, and professional service whenever you visit us.
Your kind words about our team and your recommendation mean a great deal to us. Thank you for choosing IN'n'OUT for your MOTs, we truly appreciate your loyalty and look forward to welcoming you back for many years to come.
Happy with the service I've had over…
Happy with the service I've had over the years. Confident in the quality of work. I'll continue using them
22 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We appreciate your loyalty and trust in our services. Thank you for your continued support!
Had MOT and service
Had MOT and service. Got car back in less than 2 hours.All good, staff very helpful and polite. Would recommend their services and will definitely be using again. Car also passed MOT so extra happy. Thanks again!
22 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're absolutely thrilled to hear about your positive experience with our MOT and service at IN'n'OUT Autocentres. Thank you for recommending our services, and we look forward to assisting you again in the future.
Friendly and reassuring customer service
Kettering Auto In and Out, met a very friendly lad who was manning customer service desk. Couldn't ask for better service when he gave me advice about my van in general. Tips on how to save on repairs and maintenance and also how could change my own oil without coming into the garage mid scheduled services.
When van was done, picking up was easy. All round I met 3 different front desk staff on 3 different occasions. All of them were very friendly and gave me full attention. Van was finished at the promised time too
Well done folks!
21 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you had such a positive experience with our Kettering team. We're also pleased that every member of our front desk team made you feel welcome, that your van was ready when promised, and that the whole experience was smooth from start to finish.
Thank you again for your kind words and support. We'll be sure to share your feedback with the team, and we look forward to welcoming you back in the future.
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