I'm leaving this 5 star review for Mariusz at the Newark on trent branch. Mariusz went above and beyond to rectify an issue with our brakes. We were almost 100 miles from home, and would have had maj... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In this occasion, I took my car in for an MOT and it was carried out with no issues. The only thing that surprised me was the failure regarding one of the seat belts. It has been passed by them and ot... See more
Company replied
Used this business for over 6 years and never had a problem.went yesterday for a air conditioning regas and very prompt service.the only down side is there is no option to change your booking online I... See more
Company replied
Always great service. Had a booked MOT but also needed to get another vehicle repaired urgently which was unplanned - both vehicles sorted within the hour. Very grateful for friendly efficient service... See more
Company replied
Company details
About IN'n'OUT Autocentres
Written by the company
IN'n'OUT Autocentres are a leading automotive repair and fast fit specialists in the UK. We specialise in tyres, MOT and servicing, exhausts, batteries, brakes, and air-conditioning on all makes and models of cars and LCV's.
We provide an alternative to main dealerships by providing convenient, vehicle maintenance solutions for all car makes and models. We believe you don't need to lose your car for the day for a simple repair. We book your car in for the time required to do the job meaning you can stay mobile for longer. Call us 03332479999 or book online. Servicing Made Simple.
Visit our website
Contact info
Brackmills Business Park, NN4 7PW, Northampton, United Kingdom
- 0333 247 9999
- reviews@inoautocentres.co.uk
- inoautocentres.co.uk
4.7
Excellent
15K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 58% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Peterborough branch
The Peterborough branch have been very helpful today, I mistakenly booked the wrong week, after a phone call to them they offered to squeeze me in that afternoon knowing I needed a oil change service before I went to Wales in 4 days time.
Thank you guys!
28 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thanks for sharing your experience with our Peterborough branch, Angela! We are glad we could accommodate your oil change service before your trip to Wales.
Great service they were very friendly…
Great service they were very friendly and helpful 10/10 will always recommend to friends and family
27 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're overjoyed to hear about your great experience with our service. Thank you for recommending us to your friends and family!
I booked online the night before
I booked online the night before, a slick handover and was asked to return in 45 mins. (I was having the air con regassed). No issues. A great service.
28 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We greatly appreciate your positive feedback! Thank you for choosing IN'n'OUT Autocentres for your air con regas service. We look forward to seeing you again in the future!
First time using IN n OUT and to be…
First time using IN n OUT and to be honest it was all about price. That being said service was great , prompt friendly and in good time so thank you very much guys.
27 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thanks Wes for giving us a chance, really pleased to hear we hit the mark. See you next time. Jon
Great service and communications
Great service and communications. Car needed a reset, which they did free of charge. Staff are always friendly and helpful- highly recommend.
27 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for taking the time to leave us such a great review.
We’re pleased to hear that you were happy with the service and communication you received from our team.
Thanks for your recommendation and kind words about our staff. We really appreciate your support and look forward to welcoming you back in the future.
Very polite and attentive service
Very polite and attentive service
also completed an excellent job
I would highly recommend
22 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thanks for the positive feedback, Bernie! We're glad to hear you had a great experience at IN'n'OUT Autocentres.
Reply from IN'n'OUT Autocentres
We're thrilled to hear you had an excellent experience at IN'n'OUT Autocentres. Thank you for sharing your positive feedback!
Hoddesdon Branch Hertfordshire
Hoddesdon Branch Hertfordshire . Chris on Reception, great customer service and always willing to help . Work carried out in a timely manner .
25 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your wonderful feedback. We're glad to hear about the great customer service and timely work at our Hoddesdon centre.
I booked an MOT online
I booked an MOT online, went in on the day, no problems, the staff were so warm, friendly and polite. I felt reassured my Porsche was in good hands. Would definitely recommend this garage if you are unsure of where to take your car. Very pleased, thank you to the staff.
25 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your review! We are delighted to hear about your positive experience with our staff at IN'n'OUT Autocentres. We appreciate your recommendation and look forward to serving you again in the future.
Reply from IN'n'OUT Autocentres
Thank you for your wonderful feedback. We're glad you were happy with the service and communication at IN'n'OUT Autocentres.
Fast, professional service
Fast and very efficient service from booking to return of Car.
25 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your great review.
We're delighted to hear that you found our service fast and efficient from the booking process right through to collecting your car. We really appreciate your feedback and look forward to welcoming you back in the future.
Worst experience never will come back
Worst experience never will come back
25 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for taking the time to share your experience with us and for your continued support, we look forward to seeing you again soon!
Excellent service every time
Excellent service every time. Booking is easy. Staff are always friendly and helpful
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We are delighted to hear about your excellent service experiences with us. Thank you for your positive feedback and continued support!
Very efficient service
Very efficient service, booked in at short notice as I forgot my vehicle MOT.
Premises were clean, tidy and air conditioned!
Highly recomend.
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Your positive experience is greatly appreciated. Thank you for taking the time to share your feedback.
Great customer service friendly and…
Great customer service friendly and helpful
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're glad to hear you had a great experience with our customer service. Thank you for taking the time to share your feedback!
Excellent
Excellent - really good to get my car service booked in at short notice at Kettering Rd, Northampton. I have always been very happy with the service at this branch and have no hesitation in recommending them.
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your positive feedback! We're glad to hear you had an excellent experience at our Northampton - Kettering Rd centre and look forward to seeing you again soon.
Always great service
Always great service. Had a booked MOT but also needed to get another vehicle repaired urgently which was unplanned - both vehicles sorted within the hour. Very grateful for friendly efficient service at Bristol as always.
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your wonderful review and for your continued support.
We're delighted to hear that our Bristol team was able to help with both your booked MOT and your unexpected repair, getting both vehicles sorted within the hour.
Your kind words about our friendly and efficient service mean a great deal to the team. Thank you for choosing us, and we look forward to welcoming you back whenever you need us.
Great friendly staff
5 stars for the lads in lincoln in n out.
Great friendly staff car was fixed quick.
will be back again hopefully not too soon tho lol.
Enjoy ur beers lads top work.
24 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for the brilliant review and the 5 stars!
We're delighted to hear that our Lincoln team provided friendly service and got your car fixed quickly. We'll be sure to pass on your kind words to the team, they'll really appreciate them!
Thanks for the recommendation! We hope you won't need us again too soon either, but whenever you do, we'll be here to help. Thanks again for your support!
Value
Had never used this company before was recommended them. Very pleased with price service provided by them and would recommend them to anyone
23 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your wonderful review.
We're delighted that you chose us for the first time and that we lived up to the recommendation. It's great to hear that you were pleased with both the value and the service you received.
Thank you for recommending us to others, it really means a lot. We look forward to welcoming you back the next time you need us.
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