I'm leaving this 5 star review for Mariusz at the Newark on trent branch. Mariusz went above and beyond to rectify an issue with our brakes. We were almost 100 miles from home, and would have had maj... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In this occasion, I took my car in for an MOT and it was carried out with no issues. The only thing that surprised me was the failure regarding one of the seat belts. It has been passed by them and ot... See more
Company replied
Used this business for over 6 years and never had a problem.went yesterday for a air conditioning regas and very prompt service.the only down side is there is no option to change your booking online I... See more
Company replied
Always great service. Had a booked MOT but also needed to get another vehicle repaired urgently which was unplanned - both vehicles sorted within the hour. Very grateful for friendly efficient service... See more
Company replied
Company details
About IN'n'OUT Autocentres
Written by the company
IN'n'OUT Autocentres are a leading automotive repair and fast fit specialists in the UK. We specialise in tyres, MOT and servicing, exhausts, batteries, brakes, and air-conditioning on all makes and models of cars and LCV's.
We provide an alternative to main dealerships by providing convenient, vehicle maintenance solutions for all car makes and models. We believe you don't need to lose your car for the day for a simple repair. We book your car in for the time required to do the job meaning you can stay mobile for longer. Call us 03332479999 or book online. Servicing Made Simple.
Visit our website
Contact info
Brackmills Business Park, NN4 7PW, Northampton, United Kingdom
- 0333 247 9999
- reviews@inoautocentres.co.uk
- inoautocentres.co.uk
4.7
Excellent
15K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 58% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Consistently excellent
The service as always, was brilliant. Booking and paying on line was easy and the contact throughout the process, via text message, was super helpful. In the garage, Roekh was very polite and professional. The MOT and subsequent repair were completed within a very short time frame and was excellent value for money.
1 August 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your excellent review and for your continued support. We’re delighted to hear that you’ve consistently received great service from us. Thank you for your excellent review and for your continued support.
We’re delighted to hear that you’ve consistently received great service from us. It’s fantastic to know that you found our online booking and payment process easy to use, and that our text updates helped keep you informed throughout the process.
We’ll be sure to pass on your kind words to Roekh — we’re pleased to hear that he provided polite and professional service. We’re also glad that your MOT and repairs were completed quickly and that you found the work to be good value for money.
Thank you again for your recommendation. We look forward to providing you with the same high level of service on your next visit.
Just good service..all we need..
1 August 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're delighted to have provided you with good service. Thank you for your feedback.
Great service today
Great service today. Had a MOT and waited for them to finish. Good Wi-Fi in the waiting area and free coffee etc. very friendly and helpful staff.
1 August 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We are delighted to hear about your great service experience today. Thank you for sharing your feedback with us.
Allways spectacular service every time
Allways spectacular service every time
That's why we always keep going back.
1 August 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your kind words and for your continued loyalty.
We’re delighted to hear that you continue to receive spectacular service from our team. Your support and repeat visits mean a great deal to us, and we truly appreciate the trust you place in our garage.
We look forward to welcoming you back again and providing the same high standard of service every time.
Highly recommend health check
Had health check completed, appeared to be an extremely thorough check more than expected coupled with no hard sell for possible work.
31 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We are absolutely thrilled to hear that you had a positive experience with our health check service. Thank you for your feedback.
Really good professional outfit
Really good professional outfit. Team are down to earth and helpful. Highly recommended
31 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thanks for the positive feedback! We are delighted to hear that you had a great experience with our team at IN'n'OUT Autocentres.
Great customer service
Great customer service, nice friendly clean environment- very happy indeed ! Thanks guys ! Booked at night for the next day - brilliant.
30 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're delighted to hear about your great customer service experience at IN'n'OUT Autocentres. Thank you for your feedback!
Welcoming staff and I waited in a clean…
Welcoming staff and I waited in a clean waiting area with hot drinks and water.
Everything was explained to me.
30 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for taking the time to leave us a review.
We’re pleased to hear that you received a warm welcome from our team and that you enjoyed our clean and comfortable waiting area. We understand how important it is for customers to feel informed, so we’re glad that everything was clearly explained throughout your visit.
Thank you for choosing our garage, and we look forward to welcoming you back in the future.
Northampton Branch…
Garage staff at Northampton Branch excellent and explain the results regarding MOT and service. However, head office no idea what the different services are and booked the incorrect one in. Will speak to the garage in future as they know the vehicle Regular Customer
29 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're thrilled to hear that you found the garage staff at our Northampton Branch excellent. Thank you for sharing your experience with us.
Very kind, helpful staff
Very kind helpful staff. They fitted my car in and completed the tracking on time.
29 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found our team kind and helpful. We always aim to provide a convenient and efficient service, so it’s great to know we were able to fit your car in and complete the tracking within the expected timeframe.
Thank you for choosing our garage, and we look forward to assisting you again in the future.
Reply from IN'n'OUT Autocentres
We're absolutely thrilled to hear about your excellent service experience at IN'n'OUT Autocentres. Thank you for sharing your feedback!
Always great service from the Portrack Lane team
Always great service from the Portrack Lane team , who are helpful friendly and offer great advice . I have always had professional reliable service and never doubt their recommendations
Would highly recommend
29 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your review, Gloria! We're thrilled to hear about your positive experience at our Stockton, Portrack Lane centre. Your recommendation means a lot to us.
Professional and honest
The garage was extremely professional and honest about the repairs on my car. It is the first time in a long time that I don't feel taken advantage of being a woman nor knowing things about cars.
I will definitely use them again in the future, even if they are out of my way.
29 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your fantastic review and for sharing your experience with us.
We’re really pleased to hear that you found our team professional, honest, and transparent when discussing your vehicle repairs.
It means a lot to know that you felt well looked after and valued our approach. Thank you for choosing us, even with the extra distance involved — we truly appreciate your trust and look forward to welcoming you back in the future.
They expect a 15-year-old car to be in…
They expect a 15-year-old car to be in the same condition as a new one. Every tiny detail, even those unrelated to road safety, is inspected. They also carry out a more thorough inspection during a retest, rather than checking only the failed items. Overall, I wouldn't recommend it unless your car is new or in near-perfect condition.
21 July 2026
Unprompted review
Excellent service from Craig Hoad
Excellent service from Craig Hoad and the team at the Bracknell branch. Friendly, knowledgeable and honest throughout. The work was completed to a high standard, communication was great, and I felt well looked after from start to finish. I’ll definitely be returning and would happily recommend Craig and the Bracknell team to anyone.
28 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're utterly delighted to hear about your excellent service experience with Craig Hoad and the team at our Brackmills branch. Thank you for your kind recommendation!
Always used In and out
Always used In and out. Wouldn't go anywhere else . Always professional and honest
27 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your continued loyalty and for taking the time to leave us such a kind review.
We’re delighted to hear that you always choose us for your vehicle needs. Your trust means a great deal to our team, and we’re proud to be recognised for providing professional, honest, and reliable service.
We truly appreciate your support and look forward to welcoming you back for many more visits in the future.
The Peterborough branch
The Peterborough branch have been very helpful today, I mistakenly booked the wrong week, after a phone call to them they offered to squeeze me in that afternoon knowing I needed a oil change service before I went to Wales in 4 days time.
Thank you guys!
28 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thanks for sharing your experience with our Peterborough branch, Angela! We are glad we could accommodate your oil change service before your trip to Wales.
Great service they were very friendly…
Great service they were very friendly and helpful 10/10 will always recommend to friends and family
27 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're overjoyed to hear about your great experience with our service. Thank you for recommending us to your friends and family!
I booked online the night before
I booked online the night before, a slick handover and was asked to return in 45 mins. (I was having the air con regassed). No issues. A great service.
28 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We greatly appreciate your positive feedback! Thank you for choosing IN'n'OUT Autocentres for your air con regas service. We look forward to seeing you again in the future!
First time using IN n OUT and to be…
First time using IN n OUT and to be honest it was all about price. That being said service was great , prompt friendly and in good time so thank you very much guys.
27 July 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thanks Wes for giving us a chance, really pleased to hear we hit the mark. See you next time. Jon
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