HeatGlow Reviews 

424
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, polite, and professional during routine boiler services and new installations. People regularly note that the engineers arrive right on time, work efficiently, and always leave the work areas spotless. Consumers also deeply appreciate the seamless booking process and the clear communication maintained by the team from start to finish. Reviewers mention that appointments can be arranged quickly and urgent repair needs are resolved with great efficiency and helpfulness. Many clients state they would gladly recommend these reliable services to their friends and family members for future maintenance.

What people talk about most

Service

Clients share profound satisfaction with the service, highlighting professional, prompt, and friendly... See more

Staff

Consumers find staff to be exceptionally helpful, reliable, and professional, consistently arriving on time... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as extremely... See more

Customer service

People report positive experiences with customer service, highlighting transparent upfront pricing and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

HeatGlow is super responsive , always a human being at the end of the email the chat or the phone, booking process was made painless through any medium Gareth was in time , understood straight away... See more

Rated 5 out of 5 stars

I use this company regularly and they are great.Reliable,helpful and friendly.They are the only boiler firm that I would recommend and we have used many over the years.They also installed a new boiler... See more

Rated 5 out of 5 stars

Very easy to book our boiler service with HeatGlow, all the staff were very friendly and helpful. Very useful reminders about the date and time of the appointment. Karl arrived a little early to make... See more

Rated 5 out of 5 stars

Heatglow were recommended to me by a close relative for a boiler service and I was impressed with the whole experience from the first phone call to the completion of the job. Karl was courteous and po... See more


Company details

  1. Plumber
  2. also in
  3. Boiler and Heating Service
  4. Gas Engineer
  5. Gas Installation Service
  6. Gasfitter
  7. Heating Contractor

Written by the company

Which? Trusted Traders. Cardiff based Heating and Plumbing Engineers. Combined 28 years experience in the Heating and Plumbing trade. Services include: Boiler servicing | Boiler maintenance | Boiler installation | underfloor heating | Landlord/Homeowner gas safety reports | General plumbing | Gas fire servicing | All aspects of Gas work (Gas safe registered) Worcester Accredited


Contact info

5.0

Excellent

TrustScore 5 out of 5

424 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(424)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Get different quotes

Got a quote from a nice gent from Heatglow for pipework on 4 radiators. The quote was more than twice as much as another recommended firm. I was astounded!

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Boiler service and radiator installation

We had our annual boiler service with Heatglow and they also replaced our downstairs radiators with modern column radiators. Gareth and Tom were communicative, efficient and tidy. Would use them again and recommend to anyone.

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very professional and work carried out to a high standard. Very good advice given and reasonable charge for work. Highly recommended.

25 August 2023
Unprompted review
Rated 5 out of 5 stars

excellent job…

Tom and Gareth did an excellent job installing our new boiler. Very efficient and tidy and respectful in our house.

23 August 2023
Unprompted review
Rated 5 out of 5 stars

Boiler Service

We had our boiler installed by HeatGlow a few years ago and this is the second service that we've had.

We received the same prompt and professional service as we always have - thank you Tom.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Tom was punctual, polite, quick to complete the job, clean and tidy, and very helpful. We couldn’t have asked for a better service. Will definitely use again!

15 June 2023
Unprompted review

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