Gym and Fitness Reviews 

4,277
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 416 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the fitness gear, noting that orders arrive promptly and function reliably for home gym setups. Consumers also deeply appreciate the knowledgeable employees who offer valuable guidance and keep buyers thoroughly informed throughout the entire purchasing journey. Buyers often note the smooth ordering process and the professional assistance provided when selecting heavy equipment. However, some people mentioned that deliveries occasionally arrived without any prior notice or tracking updates from the courier service. A few reviewers additionally reported experiencing minor inconveniences, such as receiving shipments with missing parts or encountering unexpected delays.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting solid equipment quality and... See more

Delivery service

Consumers find delivery service to be efficient, with reviewers frequently highlighting fast shipping times,... See more

Quality

Reviewers mention positive feedback about quality, consistently describing the equipment as solid,... See more

Staff

Reviewers highlight positive aspects of staff, praising their extensive knowledge and readiness to help... See more

Service

Customers had positive experiences with service, noting that the entire process was smooth, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Johnathan was extremely helpful and patient providing various quotations promptly. Once I made the purchase I was kept informed throughout the delivery process. Item was very well packaged and th... See more

Company replied

Rated 5 out of 5 stars

Delivery was prompt, the C20 was exactly as expected. It is solid and smooth, worth every cent!! Construction took time, but we did it in about 10 hours, the instructions were good, we had some help... See more

Company replied

Rated 5 out of 5 stars

Very good experience. I got a Force USA G3 starter package as well as multiple other parts shipped to Melbourne. The gym itself was shipped with 0 issues There were a few parts on back... See more

Company replied

Rated 5 out of 5 stars

These guys are experts, were very helpful assisting me in choosing the equipment suitable for the uses I needed, which did not result in them suggesting the most expensive item, quite the opposite. On... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Sporting Goods Store

Written by the company

Australia's largest supplier of Gym Equipment at the best pricing. 14-Day Change Of Mind Policy. Click to see our home gyms or commercial range.

Gym and Fitness. We want to help you live a fit and healthy lifestyle!

Written by the company

We stock a wide range of gym equipment, with strength equipment, cardio, cross training and so much more.
We've assembled a team of qualified trainers to help you find the most suitable equipment for your home gym, studio or commercial gym, keeping your budget, lifestyle and fitness goals in mind. Our awesome team is always keen to help, so please call us to discuss your needs.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(4,277)

402 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

G12 FORCE USA

I recently purchased a home gym package through gymandfitness.com.auand honestly couldn’t be happier with the experience from start to finish. Lachy was absolutely outstanding to deal with. Rather than just trying to sell me equipment, he actually took the time to understand my experience level, goals, space, and what would realistically work best for me long term.

His knowledge of the brands and equipment was incredibly impressive, and after dealing with him it’s easy to understand why he’s been with the company for so long. He put together a package that was tailored perfectly to my needs, including a number of additions and accessories I never would have considered myself, but once he explained the reasoning behind them, they made complete sense and genuinely improved the overall setup.
The communication throughout the entire process was excellent. Lachy was extremely responsive, answered every question thoroughly, and made the whole experience smooth and stress-free. It never felt pushy — just genuine advice from someone who clearly knows the industry and cares about getting the right outcome for the customer.

My order arrived today, and everything has been a seamless experience so far. I’m genuinely excited to get it all assembled and start using it. This was easily one of the best sales and customer service experiences I’ve had in a very long time, and I wouldn’t hesitate to recommend Gym and Fitness — especially Lachy — to anyone looking to build a quality home gym setup.

13 May 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Campbell,

Thank you for taking the time to share such a wonderful feedback. We’re happy to hear Lachy took such great care of you and crafted a setup that fits your goals and space perfectly. Enjoy your new G12 and we’re here whenever you need us!

Happy training!
GAF Team

Rated 5 out of 5 stars

Great communication great delivery and…

Great communication great delivery and the package came through without fault,the force C 20 is amazing.

13 May 2026
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Reply from Gym and Fitness

Hi Brendan,

Thank you for the fantastic feedback! We're delighted to hear that the communication and delivery were smooth and that your C20 arrived in perfect condition and is working out amazingly for you.

We truly appreciate your support and are always here if you need anything else.

Happy training!
GAF Team

Rated 5 out of 5 stars

Great products and excellent service!

We’ve purchased several pieces of Force USA equipment from Gym and Fitness over the past year for our home gym and every time have been impressed with both the quality and price of the product as well as the exceptional service.

12 May 2026
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Reply from Gym and Fitness

Hi Caitlin,

Thank you so much for your loyalty over the past year! We’re glad that your Force USA home gym setup has continued to impress you.

Supporting your fitness journey is exactly why we do what we do and we truly appreciate you trusting us again and again. We look forward to helping you with any future additions!

Happy training!
GAF Team

Rated 5 out of 5 stars

Trustworthy business

The staff had excellent communication and made the process easy. I absolutely love my equipment and would happily deal with G&F for all future gym needs.

12 May 2026
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Reply from Gym and Fitness

Hi Bec,

Thank you so much for the kind words! We're happy to hear that our team made the process smooth and that you're loving your new equipment. Earning your trust means everything to us and we look forward to being your go-to for all future gym needs.

Happy training!
GAF Team

Rated 5 out of 5 stars

Gym mats are excellent quality

Gym mats are excellent quality and G&F were easy to deal with.

5 May 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Ray,

Thank you for your brilliant feedback! We appreciate you taking a moment to share your thoughts on our products and company.

Happy training!
GAF Team

Rated 5 out of 5 stars

Spoke to their customer service before…

Spoke to their customer service before purchasing. Very helpful and informative. Product was dispatched quickly and arrived as described. Equipment is great! Would purchase through them again. Great pricing too.

1 May 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Louise,

Thank you for sharing your experience with us. We're glad to hear you are satisfied with your purchase and that our team has been helpful. We appreciate the support and we look forward to serving you again soon!

Happy training!
GAF Team

Rated 5 out of 5 stars

Awesome experience shopping with these…

Awesome experience shopping with these guys! Helped me pick the right gym equipment that suited my budget and requirements. There were some lengthy lead times unfortunately, but the guys kept me updated and helped where they could.

8 May 2026
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Reply from Gym and Fitness

Hi Tim,

Thank you for sharing your fantastic experience with us. We're pleased to hear our team has been helpful and we hope to serve you again in the future.

Happy training!
GAF Team

Rated 5 out of 5 stars

Bought 2x 25KG Force USA olympic…

Bought 2x 25KG Force USA olympic plates. Good product and as described. However, they were delivered with wooden pallets -- it seems unnecessary and created more trash for me.

7 May 2026
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Reply from Gym and Fitness

Hi Alvin,

Thank you for sharing your feedback. We're pleased to hear you are satisfied with your Olympic plates and we appreciate your thoughts on the delivery.

Happy training!
GAF Team

Rated 5 out of 5 stars

Great service only took 3days to arrive…

Great service only took 3days to arrive and absolutely love my new home gym and so easy to put together thanku very much for everything so so happy 😁

6 May 2026
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Reply from Gym and Fitness

Hi Shannon,

Thank you so much for the kind words. We’re pleased to hear you love your new home gym and that the delivery and assembly were such a breeze. Enjoy your workouts and thank you for choosing Gym and Fitness.

Happy training!
GAF Team

Rated 5 out of 5 stars
Gym and Fitness logo

Reply from Gym and Fitness

Hi Ryan,

Thank you for taking a minute to share your feedback. We appreciate the support and we look forward to hearing from you again should you look to add more gym equipment to your home gym.

Happy training!
GAF Team

Rated 5 out of 5 stars

Best quality of the equipment & easy…

Best quality of the equipment & easy ordering process w/prompted delivery

5 May 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Marek,

Thank you for sharing your positive feedback! We are thrilled to hear you were satisfied with the equipment quality, our ordering process, and the speed of delivery. We look forward to serving you again soon.

Happy training!
GAF Team

Rated 5 out of 5 stars

Quality chin-up bar

I was hunting for a quality chin up bar, and after researching reviews from different brands became a little unsure about the purchase. I found these guys, made an enquiry to the online support about dimensions, and the online customer service was the gold standard. So, my mind was made up. The product arrived 48 hours later, and after using it for a month, I gladly report that it was exactly what i was looking for and more (the Harbinger Multi Gym Elite, if anyone needs the perfect chin up bar, 10/10). Aftwr this experience, these guys have become my go-tos. Cheers, G&F.

27 April 2026
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Reply from Gym and Fitness

Hi Scott,

Thank you so much for the 10/10 review! It's really wonderful to hear that our team could help clear up your questions.

We truly appreciate you choosing Gym and Fitness as your go-to for equipment and we look forward to helping you with your next upgrade.

Happy training!
GAF Team

Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from Jonathan at Gym and Fitness. He was extremely helpful, knowledgeable, and professional throughout my sales enquiry. Jonathan took the time to answer all my questions and made the entire process easy and enjoyable. Highly recommend both Jonathan and the team at Gym and Fitness.

1 May 2026
Unprompted review
Gym and Fitness logo

Reply from Gym and Fitness

Hi Bruce,

Thank you so much for this wonderful feedback! We are happy to hear that Jonathan provided such a high level of service during your sales enquiry. Thank you for your support and we hope to hear from you again soon.

Happy training!
GAF Team

Rated 5 out of 5 stars

I had to call customer service for my…

I had to call customer service for my order and received fantastic assistance from Valerie. Highly recommend Gym and Fitness for trustworthy purchases.

27 April 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Jason,

Thank you so much for highlighting your experience. We are incredibly proud of our team and it is wonderful to know that Valerie was able to provide you with such fantastic assistance.

We truly appreciate your recommendation and your trust in Gym and Fitness.

Happy training!
GAF Team

Rated 5 out of 5 stars

Great customer service

Great customer service, quick delivery and a great product

22 April 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Adam,

Thank you for taking a minute to share your thoughts on your purchase with us. We appreciate the support and we look forward to seeing you again.

Happy training!
GAF Team

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast. Items were as described. Happy so far!

23 April 2026
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Reply from Gym and Fitness

Hi Zoe,

Thank you for your feedback. Knowing that you are happy with your purchase so far is wonderful to hear and we appreciate you taking the time to share your experience.

Happy training!
GAF Team

Rated 5 out of 5 stars

Great value

Purchased the Centr Body Weight home gym machine. Great price, ease of ordering and delivery to Tasmania in a week. Easy to assemble and so far, working like a dream.

22 April 2026
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Reply from Gym and Fitness

Hi Adam,

Thank you for sharing your experience. We are delighted to hear that your new Centr Body Weight home gym has met your expectations and that delivery was smooth as well.

We truly appreciate your support and wish you the very best on your fitness journey!

Happy training!
GAF Team

Rated 5 out of 5 stars

Very prompt and responsive

Very prompt and responsive. Equipment arrived in good time and quality met expectations.

9 April 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Richard,

Thank you so much for the positive feedback. We are pleased to hear that you were satisfied with our service and that the equipment met your quality expectations.

Happy training!
GAF Team

Rated 5 out of 5 stars

Easy to deal with and super-proactive…

Easy to deal with and super-proactive reps who helped me work out a great deal with the equipment I was after.

23 April 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Travis,

Thank you for your amazing feedback! We're glad to hear you had a great experience with the team and we hope to hear from you again in the future.

Happy training!
GAF Team

Rated 5 out of 5 stars

Easy to purchase

Easy to purchase, great prices, fair shipping costs. Amazing selection.

17 April 2026
Gym and Fitness logo

Reply from Gym and Fitness

Hi Shern,

Thank you for sharing your feedback. It's great to hear we tick the boxes and we appreciate your time sharing this with us.

Happy training!
GAF Team

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