Johnathan was extremely helpful and patient providing various quotations promptly. Once I made the purchase I was kept informed throughout the delivery process. Item was very well packaged and th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery was prompt, the C20 was exactly as expected. It is solid and smooth, worth every cent!! Construction took time, but we did it in about 10 hours, the instructions were good, we had some help... See more
Company replied
Very good experience. I got a Force USA G3 starter package as well as multiple other parts shipped to Melbourne. The gym itself was shipped with 0 issues There were a few parts on back... See more
Company replied
These guys are experts, were very helpful assisting me in choosing the equipment suitable for the uses I needed, which did not result in them suggesting the most expensive item, quite the opposite. On... See more
Company replied
Company details
Written by the company
Australia's largest supplier of Gym Equipment at the best pricing. 14-Day Change Of Mind Policy. Click to see our home gyms or commercial range.
Gym and Fitness. We want to help you live a fit and healthy lifestyle!
Written by the company
- We stock a wide range of gym equipment, with strength equipment, cardio, cross training and so much more.
- We've assembled a team of qualified trainers to help you find the most suitable equipment for your home gym, studio or commercial gym, keeping your budget, lifestyle and fitness goals in mind. Our awesome team is always keen to help, so please call us to discuss your needs.
Contact info
1/2 Activity Crescent, 4214, Molendinar, Australia
- 1800 614 491
- info@gymandfitness.com.au
- gymandfitness.com.au
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and good product
Fast delivery and good product very happy with my purchase
29 May 2026
Reply from Gym and Fitness
Hi Ashley,
Thank you for your feedback. It's really great to hear you're happy with your purchase. Thank you for choosing Gym and Fitness and we hope to catch you again next time.
Happy training!
GAF Team
Amazing customer service! Quick delivery
I bought a couple of weighted vests for my son and I to train in.
There service from Mark was amazing.
Follow up messages and calls, quick delivery, great price.
Very happy.
Customer service was 10 out of 10.
11 May 2026
Unprompted review
Reply from Gym and Fitness
Hi Mike,
Thank you for sharing your kind words about Mark and our service. We're really glad you're satisfied with your purchase and we look forward to seeing you again soon.
Happy training!
GAF Team
Leg extension/ leg curl machine
Just like to thank you for a great customer service experience.
And also a great product.
Fits well in my garage and easy to install.
2 June 2026
Reply from Gym and Fitness
Hi Peter,
Thank you for the kind words! We're happy to hear our team delivered great service and that the leg curl machine is working out perfectly in your garage. Easy installation is always a win!
Happy training!
GAF Team
Top tier sales team
Just purchased the C10 - I called their sales team with a few questions and Jonathan answered easily - was having issues with the humm option for payment, unprompted Jonathan followed up on a Saturday and offered a better price upfront. Saving them and myself dealing with humm, 10/10 sales work. Would recommend them again for sure. I didn't feel pressured like sales people can do. Great overall experience
13 June 2026
Unprompted review
Reply from Gym and Fitness
Hi Damien,
Thank you for the amazing review. We're delighted to hear that Jonathan and our sales team exceeded your expectations during your C10 purchase.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Happy training!
GAF Team
Very happy with my purchase
Very happy with my purchase. I bought two pairs of dumbbells (9 kg and 15 kg), one in white and one in black. The quality is excellent, they look great, and they feel very durable. The ordering process was easy and the delivery was smooth. Highly recommended!
25 May 2026
Reply from Gym and Fitness
Hi Christian,
Thanks for recommending us! We're glad the dumbbells are working out well for you and that the quality and durability met your expectations. We appreciate your support!
Happy training!
GAF Team
Excellent customer service
Excellent customer service and product.
Mark Santos helped me find a product that met my needs and budget.
Super easy to communicate over email while I was at work. Sorted within a couple of days and the Dumbbells were delivered the following week.
Very happy!
28 May 2026
Reply from Gym and Fitness
Hi Adrian,
We're delighted to hear you had a great experience with Mark. Thank you for sharing your feedback and we look forward to you coming back.
Happy training!
GAF Team
Mark and the team were super helpful…
Mark and the team were super helpful with my purchase! i bought a force usa g4 all in one, and Mark was able to give me early access to the eofy sale price. this was massive in my decision between this and another brand! after many back and forwards, and even a friendly phone chat, i made the decision so spend more on this unit than the other option, and shipping was 4 business days from QLD to VIC - very very happy! and love the unit!
28 May 2026
Reply from Gym and Fitness
Hi Ben,
Thank you for sharing your experience with the team! It's incredible to hear how pleased you are with the product and service you received. Your support means a lot to us. Thank you for choosing Gym and Fitness!
Happy training!
GAF Team
I recently purchased the USA G12 Force…
I recently purchased the USA G12 Force equipment and I couldn’t be happier with both the product and the entire buying experience.
From the very beginning, the customer service team was outstanding. They took the time to understand exactly what I needed and helped me get the perfect configuration at a fair, competitive price. No upselling or pressure — just genuine help to make sure I got the right gear.
The shipping process was equally impressive. The person handling my order was extremely helpful and communicative, making the whole delivery smooth and stress-free.
I’ve only just started using the G12 Force, but the build quality is immediately obvious. It feels solid, well-engineered, and built to last. I’m confident this equipment is going to give me many years of reliable, heavy-duty use.
If you’re looking for high-quality gear with excellent support, I highly recommend the USA G12 Force. Great product, great people, and a purchase I’m already glad I made!
Would buy again without hesitation.
26 May 2026
Reply from Gym and Fitness
Hi Peter,
Thank you for taking the time to share such a detailed feedback on your experience with us. We're pleased to hear our team has been really helpful in helping you frind your perfect home gym set up.
Thank you for recommending us and we look forward to serving you again in the future!
Happy training!
GAF Team
So professional and fast experience
So professional and fast experience. Bought 2 weeks ago arrived in a week from qld to NSW, assembled following week, I have now purchased more.
24 May 2026
Unprompted review
Reply from Gym and Fitness
Hi Paige,
Thank you for sharing your experience with us. We appreciate your continued support and its always a pleasure assisting you.
Happy training!
GAF Team
Outstanding online customer service
Outstanding online customer service. It felt like walking into a show room, having someone on hand to offer advice and walk me through quite a large purchase. Thanks team.
21 May 2026
Reply from Gym and Fitness
Hi John,
Thanks so much for sharing your fantastic experience with us! Your trust means a lot to all of us. See you next time :)
Happy training!
GAF Team
Customer service was fantastic
Customer service was fantastic, the team provided helpful information to help set up my home gym
3 June 2026
Unprompted review
Reply from Gym and Fitness
Hi John,
Thank you for the kind words. We're pleased to hear our team could help you get your home gym set up. If you ever need anything else, we're always here for you.
Happy training!
GAF Team
The G&F team were great but because of…
The G&F team were great but because of other personal circumstances we have not yet had time to unpack the equipment.
However, I do note that one side of the package has been damaged. I will take a phonto and send it to you before I open it.
15 May 2026
Reply from Gym and Fitness
Hi Ron,
Thank you for your review and we are glad to hear how happy you are with the experience you've had with the team!
We are sorry to hear of any damage sustained during delivery and we look forward to ensuring that everything you ordered is as it should be when you get the chance to start building the equipment.
Cheers,
GAF Team
Excellent Gym Equipment
Really happy with my purchase of the Force USA FTR. The whole process was smooth, from ordering through to delivery. The equipment is high quality, exactly as described, and the customer service was great. Highly recommend Gym and Fitness.
19 May 2026
Reply from Gym and Fitness
Hi Daniel,
Thank you for the fantastic review! We're happy to hear the whole process from ordering to delivery was smooth. We really appreciate you recommending us and we're always here if you need anything else.
Happy training!
GAF Team
Excellent quality items and Customer service!
Very high quality products plus excellent after sales assistance!
19 May 2026
Reply from Gym and Fitness
Hi Jessie,
Thank you for the 5-star review! It means a lot to know our customer service and after-sales care matched the quality of the equipment. We really appreciate you taking the time to share your experience.
Thank you for choosing Gym and Fitness and we hope to hear from you again soon.
Happy training!
GAF Team
I've bought a lot of equipment in the…
I've bought a lot of equipment in the last couple of months and love the fact I can get some of these brands from Overseas that we couldn't before. Staff is helpful and delivery is fairly prompt. Thanks G&F team.
13 May 2026
Reply from Gym and Fitness
Hi Colin,
Thank you for being such a loyal customer! We're pleased to hear that the team has looked after you so well. We truly appreciate your support and look forward to helping you with your next setup.
Happy training!
GAF Team
Quick delivery and easy assembly
Quick delivery and easy assembly. Bike feels strong and well designed. Very happy with my purchase.
19 May 2026
Reply from Gym and Fitness
Hi Steve,
Thank you so much for the wonderful feedback! We're thrilled to hear your bike arrived quickly and was easy to put together. Enjoy your cycling and we look forward to seeing you again.
Happy training!
GAF Team
Helpful and nice to deal with
Helpful and nice to deal with. Slight mistake in shipping address but remediation dealt with so well it was still a 5 star experience.
19 May 2026
Reply from Gym and Fitness
Hi Peter,
Thank you for the 5 stars and for highlighting how our team handled the shipping issue. We're sorry for the slip-up, but delighted we could make it right.
Happy training!
GAF Team
Amazing experience dealing with Gym and Fitness
Bought the Force USA compact leg-press hack-squat. Sales rep Dan was an absolute pleasure to deal with. Leg-press arrived very quickly. There are some minor scratches on the finish. It is a leg press so will get scratched with use anyway ;).
Leg press is amazing and have been using it for a few days now. Super easy to assemble and is a pleasure to use.
Now I am convinced I need the Force USA C20 next.
Highly recommend these guys if you are in the market for gym equipment.
19 May 2026
Reply from Gym and Fitness
Hi Basitha,
Thank you for the great feedback. We're so glad you had a great experience with us. We appreciate your kind words about the finish and if you ever need anything, we're here.
Looking forward to helping you add that C20 to your setup soon!
Happy training!
GAF Team
Reply from Gym and Fitness
Hi Colin,
Thank you for your wonderful feedback! We're delighted that you received great advice and service during your visit. We sure look forward to serving you again.
Happy training!
GAF Team
Gym & Fitness was great to deal with
Gym & Fitness was great to deal with, easy online purchase best price & once my back order arrived in stock it was shipped within the week. Honest review not just because I want to win the $250 dollar gift card wink wink.
14 May 2026
Reply from Gym and Fitness
Hi Joshua,
Thank you for the awesome review! We're thrilled you found the online purchase smooth, scored a great price and that we got your back-ordered item out to you quickly.
We hope to see you back here soon!
Happy training!
GAF Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.