Greenslade Taylor Hunt Reviews 133

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the excellent customer service, quick response times, and the smooth user experience, often noting that the team goes above and beyond. However, some people were dissatisfied with the level of service and contact, reporting difficulties in reaching agents and feeling ignored when facing significant issues. A few other people also felt that communication was poor, with unreturned calls and messages, and some encountered staff with an unpleasant attitude and perceived incompetence, leading to frustration and wasted time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive. Many reviewers highlight the professionalism, friendliness, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the excellent... See more

Customer communications

Clients share positive opinions on contact, highlighting helpful and accommodating interactions. Many... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Richard and his team have been excellent. During a difficult time of needing to sell both my grandmothers & aunts houses to fund their care home costs. We live many miles away, so needed a trusted est... See more

Company replied

Rated 5 out of 5 stars

We met Ollie at property & even tho he was not familiar with it as GTH had squeezed an appointment in for us. He was generally very knowledgeable & extremely competent made us feel at ease answered al... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Jon, Natasha, and the team at Greenslade Taylor Hunt – we definitely made the right choice in selecting them to sell our house. From start to finish, Jon and Natasha were profe... See more

Company replied

Rated 5 out of 5 stars

I wanted to say a big thank you to Wayne and the team down burnham on sea who supported me throughout the purchase of my property. The service was amazing slay going out their way for viewing’s, keep... See more

Company replied


Company details

  1. Real Estate Agency
  2. Chartered Surveyor
  3. Real Estate Auctioneer

Written by the company

With 180 years of experience, Greenslade Taylor Hunt is THE West Country property and auction specialist. Retaining our independent status, we are a firm that cares about our clients' interests and one that can help with an array of property needs across Somerset, Devon, and Dorset. The collective experience of our partners and staff is brought together to enable you to get the most from your property assets.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

133 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Selling your home has never been…

Selling your home has never been easier, we have really enjoyed the professionalism shown by Gemma and all the team. If you lost your home with them you won’t be disappointed

17 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Vanessa & Steve, thank you for this kind review. We are so pleased to hear that your experience with us was positive and professional, and that the team made the process of selling your home easy. We will be sure to pass on your lovely comments to Gemma and the rest of the team. All the best. ~ GTH

Rated 5 out of 5 stars

What a first class professional team

What a first class professional team. They are not just estate agents they are like family. no enquiry is too much for them there is always someone at the end of the phone to answer any questions and put us at ease . They are truly an amazing firm and I would highly recommend them to any future buyer or seller. Efficient, professional ,caring , A great team .

17 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Thank you very much for this incredibly kind and thoughtful review and recommendation! We are delighted to hear that you found our team caring, efficient and professional throughout your journey. We pride ourselves on being available to answer all questions and put our clients at ease, so your feedback is wonderful to receive. It was a pleasure assisting you, and we wish you all the very best for the future. ~ GTH

Rated 5 out of 5 stars

Excellent service

We sold our property through the Ivybridge office. Cannot recommend them highly enough- friendly yet very professional. Excellent communication throughout the entire process. Really good team led by Jon and Natasha.

16 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Mike, thank you so much for taking the time to leave this kind review. We will be sure to pass along your lovely comments to Jon, Natasha, and the rest of the team. It was a pleasure assisting you with your sale, and we wish you all the very best for the future. ~ GTH

Rated 5 out of 5 stars

A pleasant, efficient homebuying experience

The whole purchasing process was pleasant and relatively straightforward. Communication was great with GTH. Despite living many miles away from the property we have purchased I was reassured always to be able to get through over the phone and speak to a member of staff. Staff were very friendly and polite and queries were answered promptly and efficiently. We had several viewings of the property and GTH were able to accommodate both our requests to view and also help us arrange surveyors and contractors to attend the property. I would definitely recommend GTH and feel that we were lucky and privileged to have had such a great experience buying our home.

16 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Thank you so much for your kind words! We're delighted to hear that you found the purchasing process straightforward and that our team's communication met your expectations. We really appreciate your recommendation and wish you every happiness in your new home! ~ GTH

Rated 5 out of 5 stars

Excellent service, quality advice

We have had excellent service from GtH. The start point was a realistic view of our house’s value and good marketing advice. The viewing process and follow up with potential buyers was well managed and we received quick feedback after every viewing. It has taken a while to sell - that is the market - and their experience and advice worked well for us. We have worked with other agents on sales and GtH is a step above - both in terms of advice and the efficiency of their back office.

13 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Miles, thank you so much for this wonderful feedback! We are thrilled to hear that you had an excellent experience with us and really appreciate you taking the time to share your thoughts. We will be sure to pass your kind words on to the whole team. We wish you all the best for the future. ~ GTH

Rated 5 out of 5 stars

Tom at Gth redhill did a brilliant job…

Tom at Gth redhill did a brilliant job completing the sale of our house great service always kept us up to date through out the sale

3 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear David, thank you for taking the time to leave this kind review. We are delighted to hear that your experience with us was so positive, and we will be sure to pass your lovely comments on to Tom. We wish you all the very best. ~ GTH

Rated 5 out of 5 stars

Good communication

Good communication, helpful staff.

4 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Silvia, thank you for your kind review. We’re delighted to hear that our team were helpful and that you felt well supported with clear communication throughout your journey. It was a pleasure to assist you, and we wish you all the very best for the future. ~ GTH

Rated 5 out of 5 stars

Great team at Barnstaple

Ollie and the team at Barnstaple were excellent at all stages of our sale, we were kept informed and given great advice to help keep the process moving along.

23 October 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Thank you for taking the time to leave this kind review. We’re so pleased to hear that Ollie and the Barnstaple team kept you informed and supported throughout your sale. We will be sure to pass on your lovely comments to the team. All the best ~ GTH

Rated 5 out of 5 stars

Really helpful and good communication.

29 October 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Jess, thank you for your lovely review! We’re so pleased to hear our team were helpful and communicated well throughout your journey. Wishing you all the very best for the future! ~ GTH

Rated 5 out of 5 stars

Great Service

As a buyer, my experience with GTH was not as detailed as if I were a vendor. However, from arranging the initial viewing to eventual completion I found the staff at GTH to be efficient, friendly and helpful. The purchase could not have gone more smoothly. Thank you

17 October 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Mr Empringham, thank you for your lovely review. We’re so pleased to hear that your purchase went smoothly and that our team were efficient and supportive throughout the process. We hope you’re settling in well and wish you all the very best in your new home! ~ GTH

Rated 5 out of 5 stars

GTH ilminster professional and quick sale

GTH ilminster have done a great job for the second time for us selling first out house at well over the asking price and then my mother’s. Both sales were quick despite market conditions and the advice given to us on asking price and the subsequent tender were spot on and conducted with fairness and courtesy to all parties. Viewing (thst we witnessed) were professional and engaged.
Would happily recommend and would certainly use again

22 October 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Sam, thank you for leaving such a lovely review. We are delighted that our Ilminster team were able to support you throughout both sales, helping to ensure each process was quick and smooth. We really appreciate your review and recommendation and will be sure to share your kind comments with the team. Wishing you all the very best. ~ GTH

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Nothing was too much hassle and all emails were replied to very promptly. Thank you to the Ivybridge branch - especially to Jon and Natasha who were brilliant!

20 October 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Laura, thank you for taking the time to leave such a kind review. We’re delighted our Ivybridge team were able to make the process as smooth as possible for you. We’ll be sure to pass on your lovely comments to Jon, Natasha and the team. All the best. ~ GTH

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly, great communication.

26 October 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Thank you so much for taking the time to leave this lovely review! We’re delighted to hear our team provided great service and communication. Wishing you all the very best for the future. ~ GTH

Rated 5 out of 5 stars

Ollie Webb and his Barnstaple Team

Ollie Webb and his Team in the Barnstaple office were absolutely outstanding throughout the process. I went to GTH, with a deadline, and they’re advice on pricing, the photos, negotiations and communication were superb throughout, I cannot speak highly enough of how simple they made a potentially stressful time for me.

17 October 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Pat, thank you so much for your wonderful feedback. We’re delighted to hear that Ollie and the Barnstaple team provided such outstanding service and helped make the process as smooth as possible for you. Your kind words mean a lot to us, and we’ll be sure to share them with the team. All the best. ~ GTH

Rated 5 out of 5 stars

I was in need of a place to rent for myself and my son

I was in need of a place to rent for myself and my son. Laura was very understanding of my situation and incredibly helpful. I very much appreciated this and the whole process was very quick. Myself and my son are happily settled into our new place. Many thanks to Laura.

28 June 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Jonathan - Thank you so much for your kind words! We’re delighted to hear that you and your son are happily settled into your new home. Laura will be delighted to know that she made the process smooth and supportive for you. We will be sure to pass on your lovely comments. Wishing you both all the best for the future. ~ GTH

Rated 5 out of 5 stars

Fantastic experience with Jon at gth…

Fantastic experience with Jon at gth Ivybridge and the team. Jon offered me great advice whilst my property was on with a different agent. After nearly 5 months of trying to sell my niche property with another agent, I moved to gth and within 3 weeks of being on the market with them it has been sold. Couldn’t be more grateful to the Ivybridge branch for their precise marketing, advice and effort to ensure the selling of my property and the hunt to find a property I’d want to buy, goes smoothly.

13 October 2025
Unprompted review
Greenslade Taylor Hunt logo

Reply from Greenslade Taylor Hunt

Dear Charlotte, thank you for taking the time to leave our team such a wonderful review! We’re delighted that Jon and the team were able to support you throughout your journey and help you achieve a quick sale. Wishing you all the very best for the future. ~ GTH

Rated 5 out of 5 stars

so far so good………..

We are SSTC so yet to complete our sale but from the start the Ivybridge team have communicated clearly and consistently, keeping us informed. They have been attentive to our questions and quick to respond. Their knowledge and advice has been helpful, and feel we are in good hands. We would definitely recommend them to anyone looking for a reliable and professional estate agent.

17 October 2025
Unprompted review
Greenslade Taylor Hunt logo

Reply from Greenslade Taylor Hunt

Thank you so much for your kind words! We’re delighted to hear that you’ve had a positive experience with our Ivybridge team so far. We really appreciate your recommendation and look forward to seeing your sale through to completion! All the best. ~ GTH

Rated 5 out of 5 stars

We used the South Molton branch of GTH

We used the south molton branch, Richard Webber was always helpful, Keeping us to date at all times, And talking through every thing with us at all times, when we had viewings Richard and his other members of his team, Alice and Archie where very professional and friendly, And always sent through conformation of viewings,

14 October 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Vikkie, thank you so much for your kind words! We're thrilled to hear you had a positive experience with our South Molton branch. We will be sure to pass on your lovely comments to the team. Wishing you all the very best ~ GTH

Rated 5 out of 5 stars

Thank you to Jon and especially Natasha…

Thank you to Jon and especially Natasha at the Ivybridge branch for their amazing service selling my late Mother's property.
Natasha went above and beyond to help the sale get across the line.
Highly recommended.

11 October 2025
Unprompted review
Greenslade Taylor Hunt logo

Reply from Greenslade Taylor Hunt

Dear Emma, thank you so much for your kind words and thoughtful recommendation. We're delighted to hear that Jon and Natasha provided exceptional support and service throughout the sale. We’ll be sure to pass on your lovely comments to them. Wishing you all the best for the future. ~ GTH

Rated 5 out of 5 stars

GTH excelled yet again.

We have just sold another property with GTH Barnstaple. Ollie, Curtis and Jodie excelled again in a professional and friendly way.
Nothing is too much trouble and no question is a silly question.
We had constructive feedback after every viewing and regular updates following acceptance of an offer.
Our last property was a bit more complicated than this one but the team were amazing throughout. They definitely earn the commission we paid through their dedication to their clients.
We would thoroughly recommend the team.
Keep up the good work guys.
We would give you more than 5 stars if it was possible.

3 October 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Kim, thank you so much for taking the time to leave such a wonderful review. Your kind words mean a great deal to the team. We're delighted to hear that you were pleased with the service and communication throughout the sale of your property. It was a pleasure working with you, and we truly appreciate your recommendation. Wishing you all the very best. ~ GTH

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