Greenslade Taylor Hunt Reviews 133

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the excellent customer service, quick response times, and the smooth user experience, often noting that the team goes above and beyond. However, some people were dissatisfied with the level of service and contact, reporting difficulties in reaching agents and feeling ignored when facing significant issues. A few other people also felt that communication was poor, with unreturned calls and messages, and some encountered staff with an unpleasant attitude and perceived incompetence, leading to frustration and wasted time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive. Many reviewers highlight the professionalism, friendliness, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the excellent... See more

Customer communications

Clients share positive opinions on contact, highlighting helpful and accommodating interactions. Many... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Richard and his team have been excellent. During a difficult time of needing to sell both my grandmothers & aunts houses to fund their care home costs. We live many miles away, so needed a trusted est... See more

Company replied

Rated 5 out of 5 stars

We met Ollie at property & even tho he was not familiar with it as GTH had squeezed an appointment in for us. He was generally very knowledgeable & extremely competent made us feel at ease answered al... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Jon, Natasha, and the team at Greenslade Taylor Hunt – we definitely made the right choice in selecting them to sell our house. From start to finish, Jon and Natasha were profe... See more

Company replied

Rated 5 out of 5 stars

I wanted to say a big thank you to Wayne and the team down burnham on sea who supported me throughout the purchase of my property. The service was amazing slay going out their way for viewing’s, keep... See more

Company replied


Company details

  1. Real Estate Agency
  2. Chartered Surveyor
  3. Real Estate Auctioneer

Written by the company

With 180 years of experience, Greenslade Taylor Hunt is THE West Country property and auction specialist. Retaining our independent status, we are a firm that cares about our clients' interests and one that can help with an array of property needs across Somerset, Devon, and Dorset. The collective experience of our partners and staff is brought together to enable you to get the most from your property assets.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

133 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

GTH - A Brilliant Home Sale Experience

GTH MInehead gave us a brilliant service and sold our home with land and stables very quickly for which they achieved a very good price for us.
Katie Jo, Katie and Kirsty are extremely professional, knowlegable and friendly which meant everything went smoothly.

26 January 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Jonathan, thank you for your lovely review. We’re delighted to hear your home sold quickly and at a great price. Katie Jo, Katie and Kirsty will be so pleased to know their professionalism and friendly approach made the process smooth for you, and we’ll be sure to pass your kind comments on to the team. All the very best. ~ GTH

Rated 5 out of 5 stars

First time buyer, great experience.

I was a first time buyer with some apprehension about the whole process. The GTH team, particularly Bill, were incredibly kind, helpful, and reassuring throughout. Bill also chased my solicitor for me when I needed more information on where we were in the process, and he kept me up to date any time there was new information to be shared.

Without Bill and the GTH team I may have just curled into a ball and rocked until I couldn't rock anymore!

14 January 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Gregory, thank you so much for taking the time to leave such a lovely review. We’re thrilled to hear that your first‑time buying experience felt supported and reassuring, and that Bill and the team were able to assist you throughout the process. Your kind comments are greatly appreciated, and we will be sure to pass them on. Wishing you every happiness in your new home. ~ GTH

Rated 5 out of 5 stars

3-bed house sale in Taunton

GTH recently sold a 3-bed house for us in Somerset and the service was excellent. Their pricing and marketing were spot on, generating 3 offers in quick succession following the marketing launch, and then managed the sale process smoothly with regular updates and exceeded their estimate on price which we were extremely happy with.

14 January 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Thank you so much for your kind review! We’re delighted to hear that you had such a positive experience and that everything went smoothly with your sale. It means a great deal to the whole team, and we’ll be sure to pass your lovely comments on. Wishing you all the very best for the future. ~ GTH

Rated 5 out of 5 stars

A very helpful,trustworthy team and…

A very helpful,trustworthy team and they look after me very well. I would not have gone with any other estate agents in the area .thankyou very much.

16 January 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Thank you so much for your wonderful review! We’re delighted to hear that you’ve felt supported and well looked after by our team. Your kind words mean a lot to us. All the best for the future ~ GTH

Rated 5 out of 5 stars

Greenslade Taylor and Hunt

Gemma and her team were very helpful and professional and guided us through the sale of our property

16 December 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Elaine, thank you for leaving this kind review. We’re delighted that Gemma and the team were able to make your experience with us smooth and provide helpful support throughout the selling process. We wish you all the very best for the future. ~ GTH

Rated 1 out of 5 stars

Rubbish

As buyers, we were totally disappointed in the level of service, contact and advice given,
Over a 5 month, difficult chain, we had but 3 emails and very little else. From start to finish we were rarely considered, advised or helped.
The agent was never “available”…the telephone rarely answered, all in all a total shambles.
Go elsewhere !

17 December 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

[Edit] Dear Mr Jolley,
Further to our subsequent email communication with you, we have thoroughly reviewed the correspondence with yourself during the three month transaction time. Emails were responded to and every effort was taken to assist where possible to ensure a smooth process for our client (the vendor), and yourselves. We trust that our detailed response clarified the points raised and we wish you all the best in your new home. Kind regards, GTH


Dear Nigel, thank you for taking the time to share your feedback. We’re sorry to learn that your experience fell short of the high standards we strive to deliver. We would really like to understand more about the circumstances so we can investigate and address your concerns. Could you please email marketing@gth.net with details of the office and property this relates to so that we can investigate further? Many thanks, GTH.

Rated 5 out of 5 stars

Sold 2 houses and bought 2 houses with…

Sold 2 houses and bought 2 houses with James and Fiona at Greenslades in Chard. Very straight forward everytime, nothing is too much trouble and they always return emails and calls the same day. 5 stars 🌟 from me.

23 December 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Stuart, thank you for taking the time to leave this lovely review and recommendation. We’re delighted to hear that James and Fiona provided excellent service, and we’ll be sure to share your kind words with the team. All the best for the future ~ GTH

Rated 5 out of 5 stars

Chain of 14 vendors. Successful sale

We approached GTH to sell our house after a previously unsuccessful attempt. The local manager Ollie provided a very sensible valuation. Upon listing, the viewings were carried out professionally manner, eventually securing a buyer in what has been a challenging market. We became part of a chain of 13 houses and 14 vendors, ( a company record) a potential nightmare. However careful management of the chain by Ollie and another agent resulted in completion 4months after we found the buyer. I am certain that this was in no doubt part due to the strenuous efforts of GTH staff. I would have no hesitation in recommending them.

9 December 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Bill, thank you for taking the time to share your experience. We’re delighted that Ollie and the team provided great service and guided you through such a complex chain with care and professionalism. Your recommendation means a lot to us, and we’re proud to have helped you achieve completion in a challenging market. We will be sure to share your kind words with the team. All the best. ~ GTH

Rated 5 out of 5 stars

Selling a property with GTH

Communication and support was great. In particular, Lynsey was very very helpful to secure our sale
Staff were always on the end of the phone when needed. I would highly recommended GTH.

15 December 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Christina, thank you for taking the time to share your experience. We’re delighted that our communication and support met your expectations and that Lynsey played a key role in securing your sale. We really appreciate your recommendation, and we will be sure to share your kind words with the team. All the best. ~ GTH

Rated 5 out of 5 stars

A very professional company

Miranda and the team at GTH worked assiduously to help us move. It was not an easy move as we had an equity release mortgage to carry over and our buyer had a set deadline. Miranda’s tenacity and professionalism ensured we were successful and we were delighted with the service they provided.

21 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Suzanne, thank you for your thoughtful review. We’re so pleased that Miranda and the team navigated the complexities of your move with such dedication. We will be sure to pass along your lovely comments and recognition of their professionalism. Wishing you all the very best. ~ GTH

Rated 5 out of 5 stars

What a lovely company to deal with went…

What a lovely company to deal with went above & beyond especially Miranda she did everything she could to secure the sale we are one happy couple 🥰 5 stars 🌟 all the way 👍 Highly recommended many thanks 🙏 Steve & Jo

1 December 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Steve & Jo, thank you for taking the time to leave such a fantastic review. We’re thrilled that Miranda and the team could go above and beyond for you. Your recommendation is greatly appreciated, and we’ll be sure to share your kind words with the team. Wishing you both all the very best. ~ GTH

Rated 5 out of 5 stars

Simply the best

Fabulous service from everyone on the team at the Chard office. Professional, yet friendly, they have all been a pleasure to work with. We have had experience of other agents but GTH are far and away the best. Highly recommended.

4 December 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Bridget, thank you for your kind words! We’re delighted that the Chard team delivered a professional and friendly service, ensuring your experience with us was positive. Your recommendation is really appreciated, and we will be sure to share your lovely words with the team. All the best. ~ GTH

Rated 5 out of 5 stars

The staff are very friendly, professional and really work with you to make your move as smooth as possible.

Our experience using Greenslade Taylor and Hunt was pleasurable. The staff were extremely helpful, friendly and professional. And went above and beyond on many occasions we really couldn’t fault any of the service they provided.

28 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Sophie, thank you so much for your wonderful feedback! We’re delighted to hear that your experience with Greenslade Taylor Hunt was such a positive one. We’ll be sure to share your kind comments with the team. Wishing you all the best for the future. ~ GTH

Rated 4 out of 5 stars

Bought a house

Bought a house, GTH showed me around and set the sale up.

21 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Robert, thank you for taking the time to leave us a review. We’re delighted to hear that our team were able to make the process smooth and help you find your new home. Wishing you all the very best for the future. ~ GTH

Rated 5 out of 5 stars

Exceptional, Honest Service

As buyers of a property marketed by GTH's Taunton branch, we cannot fault Bill, Martyn, Isla, Callum and Gail for their help with our purchase. All members of staff are highly experienced or have been trained to an exceptional standard, they resonate with their customers, and gave an honest outlook whilst we were going through the conveyancing process. Bill always went above and beyond, contacting all solicitors in the chain to help the purchase move forwards especially when solicitors like ours required some motivation to act!

21 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Caitlin, thank you for your wonderful review! We’re thrilled to hear that Martyn, Bill, Isla, Callum, and Gail provided such exceptional support throughout your purchase. We will be sure to pass your kind words on to the team. Wishing you every happiness in your new home! ~ GTH

Rated 5 out of 5 stars

Amazing team from start to finish can't…

Amazing team from start to finish can't fault them.

23 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Chris, thank you for your lovely feedback! We’re delighted to hear the team made the process smooth from start to finish. All the best. ~ GTH

Rated 5 out of 5 stars

Top service without doubt.

Starting with an impressive house catalogue, GTH provided excellent and professional service throughout the period of our house sale. In particular, Jon and Natasha in the Plymouth branch gave excellent support in keeping the sale going. Easy to criticise estate agents but most definitely not in this case. .

21 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Michael, thank you very much for your kind words! We’re thrilled to hear you had such a positive experience with GTH and that Jon and Natasha were able to support you throughout the process. Wishing you all the very best for the future! ~ GTH

Rated 5 out of 5 stars

Fantastic experience from the whole TEAM @ GTH BRIDGWATER

Just a shout out to Ann, Stacey, Becky and Lorraine (Girl Power!!) @ GTH in Bridgwater who have handled our purchase with sensitivity for all concerned - Whilst this is an exciting time for us in our next chapter, we just want to recognise the attention to detail that you have all shown to us and the vendor - Great job well done … VERY professional 👏

20 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Mr Thraxton, thank you so much for your wonderful review. We’re delighted to hear that our team supported you with sensitivity and professionalism throughout your purchase. We will be sure to pass your kind words on to Ann, Stacey, Becky, and Lorraine from our Bridgwater team. Wishing you all the very best in your new home! ~ GTH

Rated 5 out of 5 stars

The team at GTH Bridgwater were…

The team at GTH Bridgwater were amazing. Anne was very professional and Lorraine was there to give all the reassurance needed when things got tough. Our sale went though quite smoothly in the end. I would definitely recommend them. Thank you team!

10 October 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Michelle, thank you for your lovely review. We are delighted that our Bridgwater team were professional and reassured you throughout your sale. We will pass on your kind comments to Ann, Lorraine & the rest of the team. We wish you all the best for the future. ~ GTH

Rated 5 out of 5 stars

Friendly and professional team.

The team in Sherborne were friendly, professional and very helpful. It was a pleasure dealing with them, especially Ali who arranged the viewing.

10 November 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Coleen, thank you for taking the time to leave this kind review. We are so pleased that our Sherborne team were helpful and professional throughout your journey. We will be sure to pass your lovely comments on to them. We wish you all the very best. ~ GTH

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